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Training for Executive and Administrative Assistants

12 Days of Christmas Webinar: Must-Have Skills for 2017

What are the eight must-have skills for executive and administrative assistants for today? As you enter into 2017, be sure you are equipped with this top-notch skill set. Joan also talks about one bonus skill, tune in to see what it is. We invite you to watch the webinar replay: Must-Have Skills

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Training for Executive and Administrative Assistants

Be Bold Enough To Be An Owner

Do You Have An Owner’s Mentality? Hello from my office to yours. Did you know that you do not have to own your own business to have an “owner’s” mentality? Did you know there are benefits to thinking like an “owner” vs. an employee? Do you know the key characteristics of owners? “Owners are fundamentally

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Training for Executive and Administrative Assistants

Multi-tasking is not what it’s all cracked up to be.

Must We Multi-task? Maybe It’s Better Not To. After all, multi-tasking is not what it’s all cracked up to be. As I deliver sessions at seminars and conferences throughout North America in every kind of business you can think of, I often encounter people who are pleased, even proud, that they can multi-task. What about

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Training for Executive and Administrative Assistants

Why I think we should kill multitasking.

As I perform seminars throughout North America in every kind of business you can think of, I often encounter people who are proud that they can multitask. I have been engaged in this topic and spoken on it for the past few years. What about you? Do you regularly multitask, such as reading e-mails while

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Training for Executive and Administrative Assistants

BIG Focus: Focus On One Goal In Each Major Area of Your Life

How many goals have you written over the years that you did not accomplish, took longer than you thought, or didn’t turn out like you wanted? If you are like most people, the answer is “several.” It is hard to decide what we want in life, then communicate that in a concise manner, write a

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