An efficient business is one that uses the best technology to help it keep its edge. Maintaining the best tech solutions is critical, and failure to do so can lead to a plummet in efficiency. Salesforce cites data from a paper published by Forrester stating that 42 percent of customer service representatives are unable to efficiently deal with customer issues due to outdated user interfaces and other forms of archaic systems. With that in mind, here is a look at some of the best tech tools to improve your organization’s efficiency.
Make your everyday operations more efficient:
Part of the Google App suite, Google Docs is one of the best shared online document programs out there. The basic app gives you word processing software that is capable of creating documents, spreadsheets and presentations; however, Google Docs really shines when it comes to collaboration. Google Docs enables multiple users to view and edit the same document in real time as well as track edits in case someone is a little overzealous.
Google Docs saves a tremendous amount of time that might otherwise be wasted emailing a single document back and forth for approvals and edits between team members. With a single document editing program and live collaboration software, your team’s efficiency is sure to skyrocket.
If not handled carefully, accounting can be a time-consuming activity that can lead to problems down the road. Luckily, Sage One is a powerful piece of online accounting software that requires no experience to use. Sage One provides a full suite of accounting features, including invoicing, quotes and estimates, accounting, expense tracking, one-click financial reporting and full bank integration.
As a small business owner who must wear many hats, Sage One enables you to be your own accountant and hand off the associated tasks with speed and accuracy. Best of all, Sage One integrates with a large number of other online business applications, so you can easily export and import information from your other apps without giving yourself a headache.
Breaking down big projects into manageable chunks is the secret of good project management. Producteev is one of the best task management software solutions available to help you complete those chunks. If you are trying to manage multiple employees on one large project, Producteev lets you easily assign tasks and manage to-do lists across networks that you build and manage. These collaborative to-do lists can be edited and updated via various levels of permissions within the project as well as sorted by priority and task tag. Task tracking and deadline updates allow you to see who is performing and who needs following up with, so you can focus your efforts where they are needed in the project. Many features of Producteev are reminiscent of social media platforms, so it is easy to learn how to follow someone in the project team or bring them into the conversation with a simple tag.
In the end, an efficient business is one that shaves away time-wasting activities. When you eliminate the need for countless, unending email chains and clumsy, out-of-date software, you will find that your organization’s efficiency rises quickly.
Have you found some helpful tech tools that have improved your organization’s efficiency?