Office Dynamics - Executive And Administrative Assistant Training

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Qualities Of A Great Assistant

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What qualities do assistants think you need to be a great assistant?

Many times in my live workshops and seminars for executive and administrative assistants, I ask the participant to create a list of qualities, attributes, and attitudes of star-performing assistants. Over the years, I have collected more than 300 ideas. I recently came across this list from one of my classes and wanted to share it. If you are an assistant reading this blog, check off the ones that describe you. If you are a manager reading this blog, check off the ones that apply to your administrative partner. This might give you an idea of areas that need to be developed. [Read more…]

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Recorded Webinar Replay: The Resilient Assistant

Did you miss the webinar, The Resilient Assistant with Peggy Vasquez and Joan Burge? Watch the replay here: The Resilient Assistant.

Every administrative professional knows nothing in life or work is constant. In today’s workplace, we’re continually forced to adapt, shift, think and act on our toes, and just generally CHANGE (a word most people fear!). Those who are too rigidly attached to “the way things are” will constantly struggle to regain their footing when the inevitable upheaval happens. [Read more…]

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Celebrating Administrative Professionals

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Administrative Assistants Rock! Join our April Blog-A-Thon

April is just around the corner and we love celebrating administrative professionals! This is the month we can (and will) celebrate in a big way. In honor of Administrative Professionals Week (4/20 – 4/24) and Office Dynamics 25th Year in business educating administrative professionals and their executives, we are bringing back our Blog-a-Thon. During the entire month of April, we will be posting daily blogs written by myself and special guests who love the administrative profession. [Read more…]

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11 Things You’ll Need To Deal With Constant Change In The Workplace

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For several weeks, I have been presenting full-day workshops, mini videoconference workshops, and hosting a variety of webinars. I have covered a range of topics from building strategic partnerships to decision-making, success and engagement, creating your career portfolio and emotional intelligence. A group of executive assistants and I were talking about self-management vs. stress management. While the group and I discussed what things create stress for us at work, this group enlightened me that they are trying to stay abreast of daily changes in their organization. One executive assistant defined their workplace as “frantic.” Her leaders run around in a frantic mode and she feels frantic. She explained that things are moving so fast they just can’t ever get ahead of the game. Are you feeling the same way? Are you experiencing constant change in the workplace? [Read more…]

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Tips for New Hire Retention

How do you keep a new admin who’s under the gun from the start?

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by MARY ELLEN SLAYTER on JANUARY 14, 2015 1:57PM
in ADMIN PRO FORUM
Question: “In the space of six weeks, our admin team lost two consecutive new hires—they left very quickly. Here’s what I think the problem was: They were totally overwhelmed. We have a million things going on, we’re understaffed, and we can’t take the time to bring people along slowly. A new person has to face a ton of work from day one and there’s no way around it. So how do we somehow hold onto the next admin who gets hired?” – Nadia, San Antonio

See comments below, and send your own question to Admin-Pro@nibm.net.

Some of the tips suggested so far have been:

Do you struggle with new hire retention of your admin roles? We’d love to hear more from you – what has worked, what has been problematic? Thanks for taking the time to share in the comments below.

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Effective Conflict Resolution Techniques

Welcome to February—the month of love. But sometimes we don’t feel “the love” for certain coworkers. With extra tension and anxiety in the workplace due to multi-generational differences and workers feeling time compressed, you may be experiencing a bit of ‘conflict’ with coworkers.

Tug-Of-War [Read more…]

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