Is Your Company Secretly Failing At Employee Recognition?

Survey: Three in 10 Workers Think Their Employer Is Ineffective at Showing Appreciation to Staff

MENLO PARK, Calif., April 14, 2015 /PRNewswire/ — With Administrative Professionals Week (April 19-25) approaching, many members of the office support team will receive special acknowledgment for their contributions. But opinions are divided between employers and their staff on what constitutes effective employee recognition, according to a new OfficeTeam survey. Nearly nine in 10 (89 percent) senior managers said their organization is good at showing appreciation to workers. However, three in 10 (30 percent) employees gave their firms low marks when it comes to shining a light on their achievements.

According to a new OfficeTeam survey, nearly nine in 10 (89 percent) senior managers said their company is effective at showing appreciation to staff. However, three in 10 (30 percent) workers felt their organization isn't good at employee recognition. This infographic includes these research results and other findings about employee recognition.

The surveys of managers and workers were developed by OfficeTeam, a staffing service specializing in the placement of highly skilled administrative professionals. They were conducted by an independent research firm and include responses from more than 600 senior managers with 20 or more employees, and more than 900 workers 18 years or older and employed in office environments in the United States and Canada.

Managers and workers were asked, “How effective do you think your company is at recognizing employees for good performance?” Their responses:



Very effective



Somewhat effective



Not too effective



Not at all effective





View an infographic with the research results and other findings about employee recognition.

“Acknowledging staff just once or twice a year for their hard work isn’t enough — regularly saying ‘thank you’ or offering small tokens of appreciation can speak volumes,” said Robert Hosking, executive director of OfficeTeam. “Giving kudos for a job well done seems obvious, but when managers are time-strapped, this can be one of the first things that slips.”

Hosking added, “Companies that excel at recognition combine formal programs with everyday gestures of gratitude.”

OfficeTeam offers five tips for managers when recognizing staff:

1.    Say thanks. Regularly acknowledge employees’ great work verbally. Point out how their efforts will help the company or assist clients and customers.

2.    Put it in writing. Prepare a handwritten thank-you note or copy senior executives on an email about a worker’s accomplishment.

3.    Publicize achievements. Feature standout employees in the company newsletter or recognize them at a staff meeting.

4.    Support continuing education. Provide tuition assistance for courses that will help workers in their jobs and subsidize the cost of exams required to attain professional certifications.

5.    Give a little. Offer gift cards, movie passes or sporting event tickets to employees who go above and beyond on a project.

For additional staff appreciation ideas, download 20 Easy Ways to Rock at Employee Recognition, a tip sheet available at

In celebration of IAAP’s Administrative Professionals Week, OfficeTeam is offering a free webinar, “Developing Your ‘It’ Factor: Enhancing Your Professional Image and Marketability,” on Tuesday, April 21, 2015, at 11 a.m. PDT. It will provide advice on how building a strong professional image can improve workers’ marketability and help them move up the career ladder. Individuals can register for the event at

About OfficeTeam

OfficeTeam, a Robert Half company, is the nation’s leading staffing service specializing in the temporary placement of highly skilled office and administrative support professionals. The company has more than 300 locations worldwide. More information, including online job search services and the OfficeTeam Take Note blog, can be found at



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4 thoughts on “Is Your Company Secretly Failing At Employee Recognition?”

  1. Debbie Bridge, CAP-OM, MOS

    My last employer had a great systems to allow co-workers, business partners and supervisors to recognize employees when they did a great job. I have printed the recognition notes and recognition certificates that I received and put them in my professional profile, which I carry with me to interviews and show all the above and beyond tasks that I have done for the team I supported. I also loved that there were reward points involved with these recognitions certificates. I was able to purchase several items I wanted for my home and me. I wish all companies had this system.

    1. Debbie, that would be wonderful if we all had such a system. So glad that you were able to keep record of the recognition you received. Thank you for being part of the #adminblogathon with us this month. It’s been great having you here with us.

  2. I’ve never worked at a company who did more to recognize worker contributions than I do now. They offer tuition assistance, vacation and holiday for part time workers, a day off for your birthday and year end bonuses. In addition, they also have fitness competitions where you can win gift cards or money and a company-wide bingo where the winner picks a free gift from a catalog. A personal favorite for me: I’m a veteran and this is the first company I’ve ever worked for that’s given me a paid Veteran’s Day off.

  3. My former direct manager was always great at saying thanks, good job, etc. My new manager seems to be one who will do that as well. I wish the agency as a whole did a better job of it. Especially in supporting education, conference attendance and etc for administrative support staff.

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