How to Develop a Strong EA Group in a Company – Ask an Admin

Ask an Admin was created by Office Dynamics to help administrative professionals with their problems through the help of their peers. We don’t always have an answer to each individuals problem but we know some of you might. Please read the question and comment below.

Katrien B asks:

We are a start-up company with offices in EMEA and in the US. In EMEA (HQ) we have 2 EA’s and in the US 3.

As EA we encounter numerous challenges in working together due to different times zones, but we do our best to let our executives shine.

I would like to develop a strong EA group in the company as I believe this is important to our role, our business, as well as to our own professional and personal growth.

We should be able to build a relationship of trust, help each other with a servant’s heart (as we do towards our execs) and show the importance of our role.

To enhance good collaboration and communication I set up virtual coffee meetings with all EA’s.

The first meeting was good as a “get to know each other better in an informal way” although one EA did not find it important to attend.

For our second meeting, there are no topics…
I prefer not to cancel the meetings as that may seem as if they are not important.

How can I stimulate other EA’s to be more active and communicative?

How can I build a relationship of trust and understanding with them?

Due to different communication styles and cultural differences misunderstandings happen. EA’s in EMEA (as I am) often feel bad because of the language style of our peers in the US. Some do not feel the same way about the EA role.

How can I make other EA’s aware of the importance of our role during this virtual coffee?

How can I stimulate them to attend? 

It saddens me that some don’t care.

Please share your thoughts and advice in the comments below.

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