Executive Assistants—How to Train Your Manager
If you think about today’s manager, executive, leader (whichever you’re comfortable with) they are independent, tech-savvy, and very proud that they can do things on their own. While this is good news, you’re going to have to train your manager on better utilizing you and to maximize your time and talents! How do you do that?
- TREAD LIGHTLY. In other words, if you work with a manager that is used to operating a certain way for a certain amount of time, don’t expect them to change their habits overnight. Just as you and I don’t. You’ll have to walk very easily with that manager and practice patients in this process.
- Be clear on perceptions and expectations. Get clarity on what your manager believes you should handle and how he or she perceives your performance plus much more such as your ability to manage chaos. You cannot meet your manager’s expectations if they have not been clearly communicated to you.
- Take a detailed look at the projects and tasks your manager undertakes. For example, let’s say your manager has a certain budget, presentation, or report that they have to submit every month or quarter. Find out the different aspects of the project and how you can help.
- Learn to set boundaries. If you are becoming overwhelmed like you are stretched too thin; keep in mind that you don’t ‘eliminate’ yourself in eliminating some projects. Find where you can add value. Then get your manager to coach and train you on the tasks you can take on. Get their advice on how to get more tasks that are not mundane but affect the bottom line. In speaking with managers, I know you have to tread lightly. The goal is to get your manager to see the benefits. In other words think about the benefit over a 12 month period and show your manager that if they can take an hour to show you how to gather the information for that report, you can save them 12 hours in a year on that report. Ask them, “What would you really like to do with that extra 12 hours?” Tell them it could benefit their job and their career, with your help! Wording is the key! It’s about how you word it and how you present it.