I am just coming back to the office this week after an incredible week of teaching World Class Assistant to some amazing ladies. It was four full-days of learning and these assistants were hungry to achieve their certification and WCA Certified designation. As always, we had a small group creating a very intimate experience. We do this on purpose so that I can give special attention to each attendee.

Every time I have the honor of teaching, I learn new things as well. I am always impressed at the great ideas people will come up with . . . when you let them! During my training, I give ample time for attendees to use their creativity, skill practice, and stretch out of their comfort zones. And every time, people prove that given the opportunity, they have more to give than they think.

Unfortunately, in the workplace, people often stay in their realm and unless they are pushed to take on something new or think differently, they stay with what they know. Yet everyone has so much more potential. [Read more…]