Improve Your Organization’s Efficiency

An efficient business is one that uses the best technology to help it keep its edge. Maintaining the best tech solutions is critical, and failure to do so can lead to a plummet in efficiency. Salesforce cites data from a paper published by Forrester stating that 42 percent of customer service representatives are unable to efficiently deal with customer issues due to outdated user interfaces and other forms of archaic systems. With that in mind, here is a look at some of the best tech tools to improve your organization’s efficiency. [Read more…]