ADMINOLOGY SKILL SET
Attitude Management & Inner Drive
Attitude management is a challenge for all of us at times but an absolute necessity in today’s workplace. Inner drive is the passion within us to keep going and in this episode, Joan highlights these 2 areas and how they affect our everyday life at work.
Today’s competency is Attitude Management and Inner Drive. This competency could not come to life at a more important time in the 21st century. Our world and people are hurting, everything from financial falls to Mother Nature devastation, to STAR assistants losing their jobs, bankruptcies, and foreclosures. But this is an opportunity for us to bring out our greatness, to show compassion and have empathy, to not give in to self-pity, but be victorious under our circumstances.
Now, as we look at this competency, please keep in mind that there for 4 elements we’ll be looking at. They are:
- Past, present, future
- Art side
- Science Side
- How do we optimize attitude and inner drive
Get your journals ready!!!
Past, Present, Future:
So, in that past, attitude was always a choice. People have always had the choice of the attitude they want to have. You should be a possibility thinker; if you think about our past and our ancestors who came over to this country, they where possibility thinkers. When I look at my heritage and my grandparents coming over from Italy, they were definitely possibility thinkers. So we need to think like immigrants, when means, be a possibility thinker.
Also in the past, secretaries had an attitude of pride about their profession. There were not a lot of career opportunities for women, you were either a nurse, secretary or a school teacher. But one good thing is that we were proud of our profession and our career and that’s something we need to bring into the present.
In the present, attitude is about choice. As an Adminologist, every day you get to choose the attitude you’re going to embrace. Isn’t that great news!? Attitude management is not about running amuck! It’s about catching yourself, knowing when your attitude is about to slip because of an event or a person. For example, maybe ‘Debbie Dragon’ has said something to upset you, but attitude management is about managing your attitude and how you respond to people.
Your inner drive will make you stand out; that is, finding what you are passionate about, what you do really well. I just wrote a great blog not to long ago, and it’s called bloom where you are planted. Now, I can’t take credit for this, this actually was an idea of an administrative assistant by the name of Darlene, and you just really need to check out the blog, it’s at www.officedynamics.com .
Well, now we’re going to take a look at the future. In the future, attitude management and inner drive will always be necessary to be successful as an Adminologist. If you just think about your future in 1, 2, or even 5 years from now, you have to have a good attitude and remain hopeful and positive about the world around you as well as your career.
Art, Science, Optimize:
Let’s take a look at the art side; of course, attitude management and inner drive is part of the art side. Remember, attitude is a choice, and if you choose to get upset that’s okay, but just remember it was YOUR choice to do so.
Second, self-management, you can change your reaction to a situation by changing your thinking about the situation.
Next, inner drive; use your passion do what you do really well and make sure people know about your talents and expertise.
Be a possibility thinker! Adminologist think about what could be! How can I improve this? How can I streamline this process? How can I be more efficient? How can I have better communication(s) with my team? How can I better support my executive or my company? It’s about possibility thinking, not just what is or what you see in front of your face.
Now, let’s look at the science side. For attitude, it’s to look at a situation in a logical fashion. In other words, when something is happening, that upsets or frustrates us, or we begin to feel overwhelmed at work or even getting bad news about how bad the economy is and how the company has to downsize because of it; it’s really easy to get upset about that. So the science side is to logically look at what’s happening.
Let me give you a perfect example, we’ve all been struggling due to economic issues and challenges for about the last two years and if you really study the cycle of business you’ll see it’s just a cycle. We always have ups and downs, highs and lows, just like the stock market. So logically you have to tell yourself, this is not going to last forever, and you just want to keep preparing yourself for when there is a turnaround, you’re ready to take advantage of it.
The logical side: It’s easy for people to color your vision about a situation that is going on at work or with an individual. So you want to make sure you get all the facts and details and don’t just assume, because as we all know, we really get into trouble when we make assumptions about something.
It’s also using a calculated approach to your problems, issues, and just the day to day decisions you have to make. We’re going to cover this more in depth as we move along in Adminology.
Now, how do you optimize? EXPECT others to respect you and respect your profession. Muster up every bit of mental and physical energy you can, you have to pay attention to what you eat during the day, what you eat at night, physical activity, and did you sleep well. Now, I’m no expert on this subject but I can tell you it does affect how we feel the next day or later on in that day.
You can also optimize by blocking out everyone else’s negative attitude and by being a cheerleader for this profession. Use that inner drive and that positive attitude to inspire other Adminologist and eventually create your own circle of influence or community of practice.
That’s it for today, thank you so much for watching this video! Watch more from this series here.