Name,Message Jacquel,hi from Bermuda Jasmine Freeman,Thanks for coming today! Mishaela,Hi from oreogn Lisa,"Hello from St. Petersburg, FL" Michelle,Hello from Wisconsin Michelle,"Hi from Charleston, SC" Inise,Good morning from Suva Jan Briggs,Hi from Arizona Rachel,Hello from Indiana Cindy Moore,Hello from Seattle Andrea,Andrea Monica Dodson,Hello from Virginia Nicole,Hello Nicole from Boston MA igreising@chesco.org,Ilene From Pennsylvania Agi,Hello from San Diego Julie,Hello from Madison Wisconsin Cindy ,Hello from Shure Beth,Hello from Virginia! Colleen Delcamp,Hi from Philadelphia. Gege,Hello from New Hampshire Kathy,"Hello from Charlotte, NC" Debbie,Hello from Peoria! Joanne Berube,"Hello from Orlando, FL" Angela Parker,Hello from Germany. Mary Ellen Gullicks,"Hi from Munster, IN" Debra Buscemi,"Hi from Newpor Beach, CA" Pam,hello from Indiana Joan,Hi from New York City Consuela Clarke,"Hello, I am from Columbus, ohio" Leah,Hi from St. Louis pat,Greetings from Kansas City MO - Keri,Hi from Iowa Donna,Hello from Calgary Alberta Canada Casey,Howdy from Texas! Mary,hello from San Francisco! Norma Hall,"Hello from HOuston, TX" Allison,Hello from Raleigh North Carolina Donna,Hi from New York Nicole,Hello from Colorado Christina,"Hello from Brampton, Ontario Canada" Renee Curran,Me too from Wisconsin Barbara,"Hi from Boise, ID" Cindy Garner,"Hi from Denver, CO" Joanne,Morning from the beautiful city of Portland Oregon ! Tish,Hi from Florida Carol,Hellow from North Dakota Sharon,"Hello from Raleigh, NC" Ele McKee,Hello from Chicago Jenny,Hi from syracuse NY Sharon,Hello from Ohio Doreen ,Hello .. Doreen from NYC! Janet,"Hello from Amarillo, TX" Carissa Horton,Hi from Texas Sigrid,"Greeting from Vancouver in beautiful British Columbia, Canada." Janice,Greetings from Chico CA Bibi,Hello from NY! Lydia,"Hi from Burbank, CA" Sue,Greetings from Phoenix! Marian,"Hello from Allentown, PA" b l,"Syracuse, NY" "Shelly Egan, CAP-OM",Hello from Nova Scotia Jamie,"Hello from Tulsa, OK." Theresa,"Hi from Fremont, CA" Julie,Hello from Louisville KY Jenn,Hello from NH Sherlonda,Hi from Houston Trisha Heil,Hi all tania l.,Hello Brenda,Greetings from Las Vegas Cheryl,"Hello from Harrisonburg, VA" Kathy Caleca,Hello from Toronto Robin,"Good day from Mandeville, LA" June,Hello from Seattle Sonita,Hello from Michigan Linda,Hi from Nashville Karina,Howdy! Michelle,I'm excited about this webinar in Rougemont NC Michelle,Hi from North Carolina Annette Jackson,"Annette, hello" Mariana,Hello from Argentina! Irene,Hello from Texas Jackie,"Hello from lake Forest, IL. Happy to be here!!!" Lisa,Hello from Philadelphia PA Penny,Hi from Wichita balbina,"Hi from Balbina ""TAMPA FL""" She'Lia,Hello from NC Stephanie,Stephanie from Calgary Ab - hello Andrea,Hello from Peoria. IL ckv,"Good morning, Peoria, IL!" Felicia ,Hello i'm from Chicago Bonnie,Hi fNew York Stacey,Hello from Wisconsin Sharon,"Hi from Gaithersburg, MD" Jamie,HI from Dallas! Michele,Hello from Newport RI Alice,"Hello from Tampa, FL" Valerie,Hello from Maryland Katherine,"Katherine, from Nashville Tennessee" Janet,Hi From Ann Arbor MI Tonya,"hello from Sacramento, CA" Robyn,Hello from North Carolia! Annette Pomykal,Hello from Irving (Las Colinas) Texas Cynthia,"Hello from Cricket Wireless in Atlanta, GA" Estelle Lyons,hello from Nashville Laurie,Hello from Boynton Beach Florida Lynda,"Hello from Dallas, TX" Yanela,"Hi from Boynton Beach, FL" Nicole Campos,Hello from Colorado! Georgann Wenisch CAP-OM,"Greetings from Minneapolis, MN!!" Cheryl,Greetings from MN Franci ,Hello from Kansas City Tammy,Hello from Virginia Myrna,Hi from Texas! Karen,Hello from Texas Vanessa,Hi from NY adele,hello from va Barbara,hi from ID Jill,Hi from Port Clinton Ohio Susan,"Hello from Newark, DE" Lisa,Hi from Ohio Cindy,"Hi from Oak Brook, IL" Christa,"Hello from Potosi, WI" Lori Cotton,"Hi from Lori in Columbia, SC" Lisa,"Hello from Toronto, Canada" Faye,"Hello from Vicksburb, MS" Janie,"Hello from Bristol, PA!" Marie,"hey there from Reston, VA" Michele,"Hello from Redwood Shores, CA" Susan,"Hello from Indianapolis, IN " Rosalind,Rosalind Patty,Hi from Nebraska Lori,"Hello from Pittsburgh, PA" donna,Hi from Idaho Aimee,"Hello from Hunt Valley, MD" Mari,Hi from OHIO Angie,"Hello from Scottsdale, AZ " Juanita,"Hello from Harlingen, Texas" Joetta,Hello from Anaheim Dulce Brum,Hello Fom London Ontario Nikki,Hi All! Mary-Jo,Mary-Jo/Deerfield sarah,"Hello from Raleigh, NC" Donna,"Hello from Roanoke, VA" Noreen Luptowski,"Hellow from Cincinnati, OH" Aracely,"Hello from Sunny West Palm Beach, Florida" Debi Libby from STL,Good Afternoon Ladies (from Sunny STL) Sandy,Hi from CA Yvette,"Hello from Rockville, MD" Marian,Marian amanda ,hello from Birmingham Jada ,"Hello from Birmingham, AL" Suzanne,Hello from Gaithersburg Doronda,"Hello from Louisville, KY" Tammy,Hi from West Virginia Janice Chizmar,Hello from Ft. Lauderdale! Christina McGuire,"Hi from Ohio University in Athens, OH" Annavene Tompkins,Hello from Kansas City where we are having the warnest day of 76!!! Sandra,"Hi from Chattanooga, TN" Sheila Miranda,Hello from UK Diane,"Hello from Cheyenne, WY!" Aishat,Hello from Lagos Nigeria Laurie-Jean,"Hello from Ottawa, ON CANADA" Lisa,"Comment - Jasmine, you look great!" jvancleave@humana.com,Hello from KY Venisa,"Good afternoon from Washington, DC" Angela,"morning, from Palo Alto, CA!" Sue,"Hello from Hillsboro, OR" Joel,"Hello from Lagos, Nigeria" Michelle,Hello from Calgary Angela,Greetings and Thanks from Baltimore! Nicole,"Hi from Trinidad & Tobago, West Indies" Darla,Greetings from Arkansas Angeline,"Hello from Baton Rouge, LA" Kim,Hi from Colorado Springs Fawzia,Hello from Saudi Arabia. Carrie,Hello from Ottawa! Stacey,"hello from Prince Albert, SK" Renee,"Hello from La Plata, MD" Joanne,"Hi from Victoria, BC!!" Beverly Nelson ,Beverly Nelson - Grenada..hello Pat,"Good afternoon from Raleigh, NC" Ellen,"Hello from Sarnia, Ontario Canada" Mel,Hello from Vancouver Webinar Administrator,HANDOUT: https://officedynamics.com/wp-content/uploads/2016/11/SLIDES-Boost-Your-Professionalism-Through-Better-Writing.pptx Vickie Vandergrift,Hello from Indiana Suebrina,"Adrienne Scandrett, CAP Atlanta GA" Jennel,"Hello from Gillette, WY" Aimmy,Hello from Costa Rica! Shelia,Hi from San Ramon Barbara,Hi from Colorado Sandra Bruce,"Hello from Toronto, ON Canada" Patricia Ciccone,Hello from New Jersey\New York Jane,"Hello from St. Paul, MN where we are waiting for winter!!" Karen,"Hello from Saskatoon, Saskatchewan, Canada" Suebrina,"Suebrina King-Cofer, CAP, Atlanta Ga " Jessica Crabtree,Hello from Austin! Shannon,Hello from New York City!!! Rhonda Baedke,"Happy Thanksgiving from Des Moines, Iowa" Gilda Barillec,"Hello from Gatineau, QC" Tracie ,Tracie Key Denise Yontz ,"Hello from Madison, WI " Judith,Good Morning!!! Altonese Reese,"Altonese from Oxon Hill, MD" Debra Lucie,Hello from California! Angela Salvat ,Hello from Puerto Rico Cheryl,"Hello, from sunny Mid-Michigan. " Marilyn,"Hello from Tulsa, OK" Diane,"Greetings from St. Pete, FL" Webinar Administrator,HANDOUT: https://officedynamics.com/wp-content/uploads/2016/11/SLIDES-Boost-Your-Professionalism-Through-Better-Writing.pptx Rhonda Dunn,Hello from Georgia! Suebrina,"Jeanette Hopkins, CAP Atlanta GA " Brenda Becker,Hello Everyone! Carbondale PA Dianna,"Hello from Portland, Oregon" Chanese Evans,Hello...from Phoenix Cynthia,I'm not able to hear Wincie,Hello from Paris TN Carmen,Hello from Boynton Beach Vatina,"Hello from Cincinnati, Ohio!" Bonnie,I wasn't able to open the powerpoint with the slides Amy,Hello from Amy A;o meg,Hello from Columbus Ohio! Myra,"Aloha from Kane'ohe, Hawai'i" Aline,"Aline, New Jersey" Madeleine Stegmayer,Afternoon from Halifax Nova Scotia Canada Suzy,"Hello from Madison, WI" Juanda,Hello from Dallas Katrina Jones,Hello from New Orleans Susan,"Hello from St Pete, FL" Nkechi,Hi from Nigeria Deborah,Hi from Alberta Tammy,"Hello from Greenville, NC" Terri Black,Hello form Washington DC wendy,hello from yakima Lynn,Hello from NH Christine,"Hello from Waukesha, WI" Cynthia,Link is broken Lisa,Hello from Pensacola Florida :-) Dianne,"Dianne Hanlon Paso Robles, Ca" Loretta,Hello from NY NY! ceola ,Good afternoon for Kansas City Anna Hanratty,Hi Raymond,"Hello from Brooklyn,NY" Wincie,Oh My -- the sound is very garbled..... Webinar Administrator,HANDOUT: https://officedynamics.com/wp-content/uploads/2016/11/HANDOUT-Boost-Your-Professionalism-Through-Better-Writing.pdf Stacey BD,Stacey BD- Toronto Canada Fawzia,Hello from Saudi Arabia. Denise,"Hello from San Ramon, CA :)" Moira,"Hello from Morristown, NJ" Vivienne Malabre,Vivienne from NY Christina,"Christina R Hi from Charlotte, NC" Trish,"Hello from Minneapolis, MN" Karie,"Hello from Sault Ste. Marie, Ontario" Paula,Hello from Walt Disney World! Andrea,hello from suitland maryland Amira,"Hello from Spokane, WA" Franklin,"hello from the City of Boynton Beach, Florida" Tracy,Hello from Cincinnati Ruth Cardona-Lanni,"Hello from Lawrenceville, NU" Michelle,Hello from Parsippany NJ Jackie,"Jasmine, that is a beautiful necklace. It looks great on you!!!" Ahdia,"Hello for the Nation's Capitol, Ahdia" Deanna,"Hello from Phoenix, AZ." Christine,"Hello from Oradell, NJ" Melanie,hello from Cincinnati Ohio Victoria,"Hello from Denver, CO!" Shauna,Hello from Las Vegas La' Shawn Sandifer,Happy Holidays from Chicago! Dialis Santos,"Hello I'm Dialis and I'm from Wilmington, Delaware" Judi,"Hi from sunny Madison, WI!" Elizabeth Metesh,Happy Thursday from Grand Rapids MI!!! Jennifer,"Hello from the beach - Wilmington, NC" Mary,"Hi from Ann Arbor,MI" Dina,Dina Beatrice,"Bea Flowers Columbus, Ohio" Emmy,Hello! Megan Naso,Hi from Boston Jynell,Hello from Maryland Mary,Hello from CA Tawanika,Hello from Virginia Joanne,"Hello from Gaithersburg, MD" Carole,Hello from the UK Megan,is it just on my end or is the webinar froze? Shelia,Hello from Conyers GA Kiran ,"Hello from Kiran, India" Kate,Hi from Lake Forest Adrienne Purnell,"Hello from San Jose, Ca" CIndy,Hello from Michigan Elfrida,"Hello to all from Gaithersburg, Md." Linda,"Hello from Tampa, FL" Erika,"Coming from Ernst & Young, Charlotte NC" Beatrice,I always enjoy these webinars during my lunch time..Thxs Candice,Hello from the Home of the NBA Champions Kelsey,"Hello from Plano, Texas!" Jennifer,"Greeting from Fargo, ND!" Dawn Hall,Hi and Happy Thanksgiving All. Kathy,Hi from Virginia and UVA Teresa,"Hello from sunny Richland, WA" Sheila,Howdy from College Station TX! Shana,Hi from NY Kathie,Hello from Canada Jasmine Freeman,"Welcome, we are glad you are here." JoAnn,Hi - Jo-Ann from Mt Washington MD Melissa,Blessings from LA Maria Nunez,Hello Altamonte Springs FL Heather,"Hello from Rochester, New York" Webinar Administrator,The Webinar is working. Try hitting the reconnect button. VERONICA,"Hello from Baltimore, MD" Diana,"hello from Poughkeepsie, NY" Charlotte Sluder,"Hello from Addison, Texas" Karen,"Hello from Stillwater, OK!" Bibi,Hats off to you Barbara!!! Anne,"Hello from Baltimore, MD" Cindy,"Hello from Manistee, Michigan!" Carol,"Hello from San Jose, CA" Cheryl,"Hello from Chattanooga, TN" Shawna,"Hi from San Francisco, Ca" Debra Buscemi,"Question: I was told that to say ""No Problem"" when someone asks you for something is not proper because it's basically saying it might have been a problem. " Lisa,hello everyone The University of PIttsburgh Innovation Institute in beautiful cloudy western Pennsylvania. Rosalind,"Hello, " Jasmine Freeman,We will be sharing more about the subscription later - wordtrippers.com/odi Rosa,Hello from NYC Jasmine Freeman,Great question. We'll mark it for Q&A Marla,"Hello from Curacao, Netherland Antilles" Kathy Buckler,"Hello from Cincinnati, Oh" Doreem Vanterpool,Hello from ATL Lisa James, are we delayed? Mandy Dareing,"On the ""No problem. . . "" Q. yes, I've heard that as well. ""You're welcome."" or ""You're most welcome."" is more customer-friendly and customer-focused. Yes, your supervisor is your ""customer."" :)" Jasmine Freeman,We are live Teresa,Teresa = Cincinnati meg,"Has the webinar started? I'm not shwoing it on my end, but we've also had some issues with our internet" Jackie,Will we get copies of the slides Mona,Hi from Portland OR Lisa James,I don't have anyone showing Kathy Buckler,"Hello from Cincinnati, OH" Webinar Administrator,There is a slight delay. Dorothy,Hello from Alaska Angela Parker,I like the quote. Fallon,I could not get the presentation downloaded. Said page was unavailable. Can you post that link here? Alieca,handout link? Melissa,yes meg....it has started Webinar Administrator,SLIDES: https://officedynamics.com/wp-content/uploads/2016/11/SLIDES-Boost-Your-Professionalism-Through-Better-Writing.pptx Dawn Hall,"Jackie, slides were sent with the handout." Jasmine Freeman,"Yes, we're live. Try the reconnect button or refresh/clear cache to access." Debra Buscemi,Thanks Mandy I've been really concious about saying that now. Cindy Garner,I could not download the presentation either. Webinar Administrator,HANDOUT: https://officedynamics.com/wp-content/uploads/2016/11/HANDOUT-Boost-Your-Professionalism-Through-Better-Writing.pdf Jasmine Freeman,you can find it at the bottom of the page at bit.ly/wordtrippers Tammy,Try pulling the webinar up in either Mozilla or Google Chrome. I couldn't pull it up on Explorer Maria Arias,Can we get her presentation? Tks. Shelia,I use in regards to a lot Bonnie,the powerpoint slides do not open Jackie,Thank you! Debra Buscemi, https://officedynamics.com/wp-content/uploads/2016/11/HANDOUT-Boost-Your-Professionalism-Trough-Better-Writting.pdf Cynthia ,Good afternoon from Memphis Fallon,I received the handout but not the slides. Are they available? Webinar Administrator,SLIDES: https://officedynamics.com/wp-content/uploads/2016/11/SLIDES-Boost-Your-Professionalism-Through-Better-Writing.pptx Debi Libby from STL,Looks like Through is spelled wrong on the link Debi Libby from STL,perhaps that's why it isn't opening?! Jasmine Freeman,It was - both versions should work Samantha,"Hi! from ATL, GA" Jasmine Freeman,Handout: https://officedynamics.com/wp-content/uploads/2016/11/SLIDES-Boost-Your-Professionalism-Through-Better-Writing.pptx Jenn,"Suggestions of what to use instead of ""stuff"" or ""things""" Kevi Jones,Hello from Southern California!! Elaine,audio is choppy Jasmine Freeman,"From viewer, Mandy Dareing: On the ""No problem. . . "" Q. yes, I've heard that as well. ""You're welcome."" or ""You're most welcome."" is more customer-friendly and customer-focused. Yes, your supervisor is your ""customer."" " Stephanie,slides are blurry Kate,"Lots of audio skips, screen keeps flipping back and forth" Webinar Administrator,Keep in mind that the slides and handouts are working but some of your companies may be blocking you from downloading theese types of files. jennifer,the audio is really bad Erika,your voice is breaking up Tracy Dooley,Audio is breaking up Lisa,Audio keeps going in and out tania l.,the audio is choppy Webinar Administrator,"• If you are having technical issues, please note the following: inability to login may be due to Firewall Restrictions, internet speed, settings on your computer, you may need to clear your browser cache, switch the browser you are using, etc. (Firefox and Chrome are highly recommended)." Audrey ,The audio is skipping. Dee,Audio is coming in and out jennifer,the audio keeps breaking up Bibi,Background noise :-( Jasmine Freeman,We can send the slides as an attachment in our follow-up message with the certificates tomorrow. Larysa,"Please resend a presentation, it is not opening" Lisa,Audio is malfunctioning Lisa,audio is an issue for me too and I am on Firefox so shouldn't be an issue LISA,Firewall restrictions not issue on this user. The audio is sounding as if an old cassette tape being stretched. Julie,Audio has improved Jasmine Freeman,"Yes, there is a little disruption with Barbara's audio. It appears to have cleared up." Brenton,Readers are L-A-Z-Y I don't even read long emails Jenn,what about another word for various? Melissa,anyone having audio delay/echoing? Stephanie,I think it is the google hangout acting up Rhonda Levy,will we get a copy of the presentation? Jasmine Freeman,We can send the slides after the webinar. You won't need them for the live event. Please follow handout for now. Michshell Phillips,"Yes, i am having an audio delay" Marie,Audio is better Emmy,No audio Webinar Administrator,The sound appears to be working at this time. If you aren’t able to hear the program it’s likely the root cause is on your end. Check your device settings or get IT to help. Thank you. Yanela,"Barbara, in my organization the phrase ""moving forward ""is highly used . When is it apporpriate to incorperate that phrase in an email w/o coming across assertive?" Mary,"this is a great call!! Since so much communication is the written word anymore, we need to be more aware of our message. Don't try to write in the emotion or extra detail. Save that for a phone conversation." Julie,Business plan for my new VA business Tawanika,Cover Letter Cynthia,Expense reports Moira,meeting minutes Kathy,Promotion Dianne,Newsletter Bibi,Self-Assessment Donna,business plan Marcia,Minutes drafts Andrea,Wordy emails Alice,My Board minutes Gail Kostel,E-mail Jenn,emails Penny,procedures Stephanie,monthly newsletter Lisa,Emails Stephanie,email Michele,corrections to a students travel Markie,Newsletter Patricia Ciccone,Cover Letter Suzanne,Email to coworkers Monica Fabian,Board Minutes Jan,action items Shana,"letters to students, faculty, and staff" Terri Mullan,emails to senior staff La' Shawn Sandifer,Admin Forum Charter Janice Chizmar,A report out on a project to my boss Doreem Vanterpool,Event Proposal Katrina Jones,program descriptions Marian Knopp,Party Invite Cindy ,Offer letter Nicole Campos,Meeting Minutes Cheryl,Emails Joanne,E-mails Kelly,financial reimbursement Ellen,Approval letter Donna Gehlken,Board Letter. Emails to approvers. Shalice,"minutes, proposals" Judith,Fundraising for a project I'm working on for a class. Renee Curran,approaching management for new job responsibilities Mary-Jo,Change management communications Dialis Santos,Self evaluation Keisha,Problem solving Vicki,Final Collection letter. Lisa,standard email saying my boss can't make an event. Barbara,summary reports of recruitment activity Michelle,new hire instructions for managers Joan,write about my boss Beverly Nelson ,"Secretarial duties: email minutes, etc." D'Lisa Schulte,late payments Raymond,self assesment Linda,Invitation to a client meeting sarah,Monthly report Denise Yontz ,performance self evaluation Michelle,balance due letter Ashley,Statement of Purpose for getting into graduate school Franci ,preparing a presentation for a high level group Cindy Moore,I just lost audio and the screen is frozen -- is this on my end or yours? Cindy,Leader correspondence Jasmine Freeman,Try the reconnect button. We're still love/presenting. Joanne Berube,Every single business email you compose. Kathy Caleca,contractual agreements Lisa,I love the idea of parallel bullet points! Tawanika,Are you able to put the presentation in presentation view on the screen.? Kathy Caleca,presentation view - no Jasmine Freeman,Not at this time. Sorry. Kiran ,Can we get this video or presentation to hear offline Michelle,comma Sigrid,I am finding that the YouTube link is more robust: Jennifer Dixon,it's Sigrid,https://www.youtube.com/watch?v=BjVotRKCxV4 Jasmine Freeman,It will be available after the replay in YouTube format. sunita gill,can we get this presentation to hear it offline Julie,"Before it's time for lunch, take care of recently sent emails." Lisa,"Couldn't you just put ""Before lunch, take care of the recently sent emails.""" Jasmine Freeman,You can also join us live on YouTube: https://www.youtube.com/watch?v=BjVotRKCxV4 Kathy Caleca,"Lisa, i agree" Shalice,"How about Before lunch, take care of the recently-sent emails?" Sigrid,Slides are quite blurry but the sound is okay for me Kathy Caleca,slides are blurry Nicole,I am with Lisa on that... seems less wordy Lisa,Could you provide a review for the cats' bowls. Kiran ,Thanks Jasmine Lisa,And punctuating s' in particular. Jasmine Freeman,The replay will be clearer/captured in High Def. The live stream runs into moments where the feed slows a bit and screen may appear blurry. The presenter is sharing everything on the screen in her audio as well. Doreem Vanterpool,both are blurry for me Webinar Administrator,If you're seeing a blurry screen it's likely the resolution on your end (due to bandwidth). Try closing all other tabs and programs to help increase your bandwidth dedicated to the program. Kathy Caleca,proofread with fresh eyes! agreed ! Cynthia,3 Michelle,3 Diana,3 Kristie,Good afternoon. Did the presentation freeze/end or is it just me? Shalice,3 Yanela,3 Jen,three Jennifer,3 Nicole Campos,4-Mar Kathy Caleca,3 Lynda,3 Linda,"Do you need to hyphenate ""re-read""?" Michelle,2 Cindy Garner,2 Jasmine Freeman,We're still streaming on this end. Try a reconnect or refresh to see if brings you back in. Elaine,2 Teresa,2 Joanne,2 Diana,2 Cynthia,2 Consuela Clarke,2 Jen,two Lynda,2 Nicole Campos,3-Feb Suzanne,2 hannah,letter to the city requesting more information on a permit application Angela Parker,I tend to got for 10 to 20 times and always come up with changes. Cynthia,20-Oct Elaine,3-Feb Joanne,3-Feb Michelle,2 10 Nicole Campos,10 LISA,20-Oct Jen,ten to twenty Lisa,Cynthia good work Julie,"I noticed the french ""c"" on ""facade"" - is that required in general business writing?" Cindy,Can we see the speaker on the screen instead of Barbara listening? Jasmine Freeman,"She'll be back after her presentation, Cindy." Debi Libby from STL,That's Joan listening... Debi Libby from STL,Barbara is speaking Jennifer,Are you able to make the presentation full screen on your end? Terry,"how about affect, effect" Teresa,"I was taught to read for content, and to read backwards (maybe a sentence at a time) to look for spelling and punctuation errors." Jasmine Freeman,"I'm not, the presenter is screen sharing on her end." Lisa,What about way and far? Lisa,Yes Terry Angela Parker,Great information! Penny,that is very interesting Gail,"Hello, things are blurred on my screen" Tawanika,What about were and Where Daphne,"same logic with ""less"" and ""fewer"". If you can count individually, it's ""fewer""." Sandy,Reading backwards is a very helpful tool. Daphne,"(less soup, fewer bowls of soup)" Penny,loose for lose makes me nuts and your when it should be you're Webinar Administrator,If you're seeing a blurry screen it's likely the resolution on your end (due to bandwidth). Try closing all other tabs and programs to help increase your bandwidth dedicated to the program La' Shawn Sandifer,Lost audio. Gail,ok thank you Angela Parker,This is always a bone of contention between my colleagues and I Michelle,This is great information! Mary Wilson,"There seems to be a trend to put ‘th’ or ‘st’ in dates, e.g., December 5th or January 1st. Isn’t that wrong? " Teresa,yes Stephanie,yes Elaine,yes Tawanika,Yes. Bibi,all good Julie,yes Lisa,"There seems to be a trend to put ‘th’ or ‘st’ in dates, e.g., December 5th or January 1st. Isn’t that wrong? Yes please answer. " Kathy,That's good... Kevi Jones,Great Call! Lisa,JOAN WE LOVE YOUR WAGE HOPE FLAG #pancaware Jasmine Freeman,Awesome! Helen,"Why is 'building's' correct? Inanimate objects can't posees. Why not, The interior of the building..." Lisa,Yes agreed. I still put periods after a.m. and p.m. Most individuals don't because of laziness. Myrna,Is there a rule to help us know when to use hyphens in words with a prefix? Shelia,Yes! Especially when faced with deadline Mary-Jo,"With email being so common, when you have key communication that needs to be sent, what is the most effective way to getting your point across when you might not have time for 10-20 minutes to go back and review?" LISA,"Local trend with the leaders is to send emails in textese . . . i.e., UR instead of you are. Is this the new trend? I feel challenged to accept this as proper communications in emails." Joanne Berube,"The interior is part of the building, hence, ""building's interior.""" Janice,Can the book be purchased separately? Shelia,I've been told that I write like I talk. Jasmine Freeman,yes http://barbaramcnichol.com/word-trippers/ Janice,Thank you Jasmine!! Dee,@ Mary-Jo --- put message in word first and then copy and paste after spell and grammar check Megan Naso,"I now commonly see proper nouns now no longer capitalized (e.g. chief executive officer instead of Chief Executive Officer, director of communications instead of Director of communications). What is correct?" Cheryl,I have to go. Thank you. Angela Parker,Is it email or e-mail? leslie,"Love writing-most don't know the basics and I have to help them ""fix.""" Myrna,"When do you use a period in a bullet. One bullet may be just a phrase while the next bullet may contain a full sentence. Or, one bullet may have a phrase and sentence. Do the bullets need a period just to be consistent?" Rosanne,Is the book referred to on the first slide The Elements of Style / Edition 4 Pub. Date: 07/23/1999 Publisher: Pearson Product Details Sheila,we have our own style guides within the coporation Susan,people are always asking me to help them with their writing. I'm so glad we had this webinar. I can now help others better than ever! Jasmine Freeman,www.wordtrippers.com/odi Jeannette,My pet peeve is right hand. why now just say right? Lisa Black,brief summary Jennifer,"What is the correct way to write a.m. and p.m.? If ""a.m. is at the end of a sentence,, are two periods needed?" Rosanne,Will this session be available to re-watch? Jasmine Freeman,yes Lisa,Thanks Jasmine Debi Libby from STL,"I've always put a 2nd comma (from legal friends...can change your words as in; blue, white, and green - this says they are all separate & 3 different things. If you write blue, white and green, then it is only 2 items, not 3 (clear as mud?)" Laurie-Jean,"the comma can make the difference of dividing something in 2 or 3 portions: Share between Tom, and Dick and Harry or Tom, and Dick, and Harry." Kathi,"Is ""irregardless"" a word? " Michelle,period goes inside end quote when the quote is a sentence. It goes outside the quote if the quote is not a sentence Darla,period within the parenthesis? Kathi,That is how I do it Michelle. Daphne,Kathi - NO it is not! Loretta,"Megan, here are the rules for capitalizing titles. http://data.grammarbook.com/blog/capitalization/capitalization-with-job-titles/" Marie,Kathi: No. Just regardless Kathi,I didn't think so Daphne. That word is my pet peeve! Darla,Parentheses - period within or outside? Agota,I don't see this book in the NYC library Julie,Put spaces between the periods of an ellipsis? Brenton,Nope it's not a word. Sunnie,Can you go over lay vs lie pls? Thanks. Kelly,"Julie, no, you don't. " Kelly,@Darla - it depends on context Mandy Dareing,"What is the rule for using "". . . whom"" vs. "". . . who""?" Lynn,test Debra Buscemi,Thank you! Keisha,items Angela Parker,I always go to www.thesaurus.com for alternatives. Shelia,when to use effect and affect? Brenda,What about saying thanks in advance Angela,"In the Master Class, we learn about subjuntive case, where ""were"" is the correct word after ""If I"" or ""I wish I"" rectly" leslie,Agree that specificity and brevity make communication clear! Angela,As in I wish I were in Florida. loretta,Hello from Lafayette IN Darla, Type your answer (yes or no.) (yes or no). (period? where?) Susan,Context is really Key. Cindy ,"What is the best closer to use when signing off an email? Such as, Best Regards, Thanks, etc. " Jody,"If the entire sentence is quoted, the period is inside the quotation marks. If the quoted remark is within a sentence and becomes the end of the sentence, the period is outside of the quote. That's what I've been taught." Kelly,"@Cindy so many of these questions are context-based. I change my closing based on the person to whom I'm writing, what I'm writing regarding, etc." Angela,I too Jody. Jennifer,"people often use moving forward when they mean, stop dwelling , get over it, which is why it would feel negative" Angela Parker,Well explained. Michelle,I agree Jody Lisa,I second the question regarding salutations - Best or Regards - are they proper? Shannon,I have heard the same as what Joan is saying Julie,"But you would never use the ""th"" or ""st"" when you're adding the year." Angela Parker,"Exactly, Joan." Angela,"Here's a great mnemonic. Not mine, but following the rule Barbara gave (Affect: verb; Effect; noun): ""The arrow affected the aardvark. The effect was eye-popping.""" Cindy,I agree with Joan. Shannon,I use capital letters for someone who may not be paying attention Lisa,If you are using GMail downlaod the boomerang app and it gives you feedback on how readable and how likely you are to get an answer on your email. Angela Parker,"I agree, Barbara." Melia,"From Joanne Kimm - "" I’m enjoying the webinar – I wish Joan would speak about it’s, its and the bad usage of its’" Susan,"Barbara, very good advice. " Ivory,Should you use an exclamation mark in an email? Michshell Phillips,"What is the appropriate way to write ""email""? (e.g. email, Email, e-mail)" Susan,Understand your audience Mariana,e-mail Terry,Thx Angela! Angela Parker,Here in germany the recommendation is not to use abbreviations or emoticons. Angela Parker,"Amen, Joan." Paula,I'm with you on that Joan! People need to be better at spelling and grammar! Judith,When would you use the word rather than the number? Stephanie,"Glad to hear that Joan, I am with you on that." Lisa Black,"Yes, Joan!!!!!!!" Marie,Joan you're my hero Kathi,"Agreed, Joan! " LISA,Thank you Ladies! That has been my stand on this challenge as well. It is a direct reflection on the sender. Michelle,Spell the number out at the beginning of a sentance Cynthia,Don't dummy down for anyone Lori Ann,YES! Exactly Joan.... thank you. Angela Parker,But the sad thing is that the teachers do not enforce proper language skills. Debra Lucie,"I agree with Barbara & Joan...save the ""textese"" for texting w/ teens. " Terri Mullan,"would you remind us of the situations when words for a number should be used, versus the actual number?" Mariana,I agree Joan!!! Cynthia,I just love you Joan! Kelly,Lazy talk Angela Parker,"Very true, Barbara." Elaine,1 Nancy,Thank you Joan. I agree. Ahdia,"Judith less than 10 use the word, over 10 use the number" Monica Dodson,"Judith, spell out numbers up to ten, unless you are beginning a sentence." Gilda Barillec,"Exactly - Joan. I totally agree with your message, Joan!" Ellen,I strive to enforce this with my grandchildren. I will not respond to their text messages unless they spell it out and use correct grammar. Lisa Black,It's not being stressed in the public schools anymore either! Christine,"When a number is in a sentence, I remember learning that 1-9 are spelled out; 10 and beyond can be respresented by number. Not sure with zero (0). " Mary,"good point!! Some think, I will make a difference when I speak at the interview, but your ""lazy"" resume may not get you there." Susan,Being professional is always the best choice Kelly,Handwritting thank you notes has a bigger impact vs sending an email Jackie,When wanting to look professional you need to walk the walk and talk the talk. Kathi,"It drives me crazy when I read a web page, or blog, or email that includes misspelled words and the wrong usage of words. I want to contact the writer and offer to be an editor for them!" Paula,Even on texting I hate when people don't use proper writing and grammar. It drives me nuts! Sheila,or is it eMail? Ivory,"Is the higher the number, over 9 you spell out the numer?" leslie,"Really agree with not using ""text language"" in email. LOL, OMG, KK, remind me of teenagers not co-workers. " Cindy Garner,I expect candidates who interview with me to send a handwritten follow-up; that let's me see if they can write. Kris,It's my opinion that acronyms are used too loosely and often times incorrectly. Laurie,a.m. p.m. or am pm Janice,In college I learned to use the hyphen in e-mail. I agree that it is used less now. Cindy Garner,Did anyone catch my typo ha! Casey,"Kathi, especially in memes." Kathi,"I just read something that wrote ""everyone"" instead of ""every one"". " Michelle,@ Cindy let's should be lets Juanita Mendenhall,"Yes, Cindy : )" Patricia Ciccone,than or then Tracy,"Cindy, let's should be lets" Susan,"Let's is a contraction for Let us. Let's go to the store, is proper" Terri Mullan,"I think the number word/# has to do with how high the number is, but also the quantity of them. However, if it's a combination of a lower number and higher number. Along with the starting of a sentence - so confusing!!" Cindy Garner,"I knew that, was wondering if anyone caught that" Sheila,so what happens in apostophes for words that end in s such as Happy Boss' Day? Kari,Wow. Didn't know that. Doreem Vanterpool,I have another conference call. It was a pleasure and very helpful. Thank you very much! Ivory,"When mentioning my department or office, do I caiatilize the name along with? " Emma Brown,Great program. I learned a lot! LISA,Thank you for another great Webinar!! Need to go on to another meeting. Laurie-Jean,Our corporate style guide says lower case titles Moira,"Got to go, thank you." Susan,"Off to a meeting, I've learned much from the webinar and the chat area! " Kris,Enjoyed this webinar. Thank you for the useful information. Kathi,This was an excellent webinar. Very helpful! Lynne Banzhoff,thanks fo ryour time. I enjoyed the webinar. Cynthia ,This was great. Thank you all. Mary-Jo,Thank you so much - great information! Donna,"Great webinar. Thank you, Barbars." Karen,Thank you very much. Great webinar. Very informative. Debbie,"Wonderful webinar, thank you." Lori,"Thank you, Barbara!" Angela Parker,I really enjoyed this webinar. Very helpful. Dee,Thank you for the nice presentation! Monica Dodson,Thank you Sue,Thank you for all the wonderful information. Kerry Ann,Thank you !!! Happy Thanksgiving to all !!! Markie,"Thank you Joan, Barbara and Jasmine. Great webinar!!" Kimberly,Thank you! Andrea,thank you Irma Garcia,Great presentation Jill,Great webinar! Myrna,"Thank you, " Jackie,"Thank you so much Joan, Jasmine and Barbara. This was a very informative webinar." Laurie,Happy Thanksgiving everyone. Till next month Teresa,"Thank you, and have a happy Thanksgiving for those who celebrate it." Mariana,Thank you! mary alice garcia,Thank you so much for the wonderful learning webinar session. Ivory,Thanks to everyone! Very helpful tools. Franci ,"Thank you Barbara, Joan and Jazmine, as always a wonderful information filled webinar. " Debi Libby from STL,"Thanks Barbara, Joan, & Jasmine (see what I did there!!!)" Michelle,Great information! Thank you. Keisha,Thank you. Sandra,Thank you. This session was very informative. Irma Garcia,Thanks Webinar Administrator,12 Days Of Christmas https://app.webinarjam.net/register/2235/84ddb9149a Sharon,Thank you all! I learned a lot! Jennifer Dixon,This webinar was very informative and I enjoyed all of you! Thank you! Jackie,Just registered!!! Deena,Great session Kelly,Thank you all!! Mel,Thank you. Great information today! Jackie,Please tell me you are coming to the Chicago Area?!?!?!?!?!?! Jackie,WOO HOO!!!! Cindy,Always a pleasure and informational. Paula,YEAH! Orlando!!!! :) Jennifer,Thank you! Becke,"Thank you Joan & Jasmine for another excellent webinar! Best, Becke Wolf" Anora Van Alstine,"SEATTLE, SEATTLE!!!" Angela,Thank you Barbara for sharing your wisdom. Excellent webinar. Jasmine Freeman,yes!!!! April 24 Becke,Happy Thanksgiving Everyone! Colleen Straub,Thank you and Happy Thanksgiving! Webinar Administrator,12 Days Of Christmas https://app.webinarjam.net/register/2235/84ddb9149a Cynthia ,"Happy Thanksgiving, Be blessed! " Sue,"Portland, Oregon?" Angela Parker,Happy Thanksgiving to you. Gail Kostel,Great Webinar! Thank you. Mary-Jo,Happy Thanksgiving Joan & Jasmine! And everyone else! Trisha Heil,"Thank you, ladies!" Michelle,Please come to Durham NC! Debi Libby from STL,Gobble Gobble Y'ALL!!! Judith,Thank you so much for sharing with us today! I look forward to all the upcoming webinars! Happy Thanksgiving! Debbie,Thank you! Happy Thanksgiving! Karen,Thank you! Happy Thanksgiving Debra Buscemi,Happy Thanksgiving!! Thank you for all the great seminars! Jeannette,Thank you Joan and Jasmine! Jackie,Oh Jasmine!!! I am so excited. I will put it on the calendar. Webinar Administrator,12 Days Of Christmas https://app.webinarjam.net/register/2235/84ddb9149a Denise Yontz ,Happy Thanksgiving and enjoy the holiday with family and friends. Thanks ladies. Teresa,I'm grateful for you and your wonderful free webinars that keep me enthused about my work. Bless you! Juanita Mendenhall,I am grateful for your giving of knowledge and education. Casey,"Thank you Joan, Jasmine, & Barbara!" Webinar Administrator,Hello! Cynthia,Happy Thanksgiving to you both! Bless you and your families! Patricia,Happy Thanksgiving! Tammy,Happy Thanksgiving!!! Thak you! I really enjoyed today and looking forward to more trainings!!! Lisa,Have a great Thanksgiving holiday and thank you again for a great webinar! Jessie,Thank you! Happy Thanksgiving! Shelia,I'm thankful for Joan and your team. Paula,Happy Thanksgiving to you all! Debra Lucie,Thank YOU! Jamie,Happy Thanksgiving!! Maria,Thank you Joan and Jasmine!!! Happy Holidays. Michelle,Already registered for 12 days of Christmas. Can't wait! Ivory,Everyone have a safe and happy Thanksgiving! Roseanne,Thank you Lisa,I have to sign off. Thank you for all you do! Becke,Thank You Barbara!! Anora Van Alstine,"Thank you, Joan and Jasmine!!! Happy Thanksgiving!!" Diane,Greatly appreciate all you do. Happy Thanksgiving. Christina McGuire,Happy Thanksgiving to you! Thank you for helping us gain the knowledge we need.