Name,Message,Type
Patti,HELLO FROM SNOWY WISCONSIN,Chat
Joni,HOWDY!,Chat
Lisa,Hi from Ohio,Chat
Shawn,"Hello from Athens, Georgia",Chat
Amber Buchwalter,Hellooooo from Ohio!,Chat
Catherine,Hello from Alaska,Chat
jen,good morning from Seattle!,Chat
Michelle,"hello - from Raleigh, NC",Chat
Debbie,"Greetings from the Hudson Valley, New York!",Chat
Kris,Greeting from St. Paul MN,Chat
Barbara Corley,"Greetings from Mt. Sterling, Ohio",Chat
Diane,Hello from Windy Wyoming!,Chat
Gege,Hello from Lebanon New Hampshire,Chat
Lori,"Greetings from Grand Rapids, MI!",Chat
Hilda,Happy Monday!!!,Chat
Shawn,Love you hat!!!!!,Chat
Pat,"Greetings from Kansas City, MO",Chat
Katrina,Greetings from New Orleans,Chat
Beth,Beth here from cold north Idaho,Chat
Donna Hammer,Hello from Calgary Alberta Canada,Chat
Judy,"Hello from Traverse City, Michigan!",Chat
Lori,Hello from Ohio,Chat
Debbie,"Look at you, Jasmine!!",Chat
Angela,Hello from Michigan,Chat
Catherine,Love the outfit!,Chat
chris,Hello from Amarillo!,Chat
Katherine,"Hello from Columbus, OH",Chat
Marie,Hello from Philly,Chat
Brenda,"Hello from Brenda, Duluth, GA",Chat
Linda,"Hello from Washington, DC",Chat
Terri,Hello from Wyoming!,Chat
Jeannette,Hey from Chicago,Chat
Barbara,greetings from Colorado,Chat
Angeline,"Hello from Baton Rouge, La!",Chat
Cindy,Hello from St. Louis,Chat
Dawn,"Hello from Arlington, TX",Chat
Trini Lilly,"Greetings from Rolla, MO",Chat
Kareen,"Hi from Lynchburg, VA",Chat
Katherine,"Happy Holidays from Houston, TX!",Chat
Stacy,"Hello from Green Bay, WI!",Chat
Sonja,Sonja here from chilly Calgary,Chat
Penny,Hi from Wichita!,Chat
"Chandra Johnson, CAP","Hello from Atlanta, GA",Chat
Shelley Nickerson,Good Afternoon from the snowy state of Maine!!!,Chat
Maureen Kurz,Hello from Long Island,Chat
Tracy,Hello from Cincinnati!,Chat
Sigrid,Greetings from beautiful British Columbia!!,Chat
Mary,OHHH LOVE the Holiday setup. ,Chat
Beth Forsyth,Hello from Virginia!!,Chat
Patti,love the outfit!!!  ,Chat
Kimberley,"Greetings from Columbia, SC",Chat
Becke,Greetings from Sunny Salt Lake!,Chat
julissa,Hello from NY,Chat
Dawn,"Hi from Traverse City, MI",Chat
Jackie,"Hello from snowy Lake Forest, IL",Chat
Mindi,Hi from Colorado,Chat
Theresa ,"Good Morning! From Fremont, CA",Chat
Mona,"Hello from Portland, OR",Chat
Sheryl,"greetings from Portland, OR",Chat
Brenda,hello from Las Vegas!,Chat
Lindsay,"Hello from Girls Inc. National in Indianapolis, IN!!",Chat
Yvette,"Hello from Rockville, MD",Chat
Donna,"Hello from Delaware, Ohio",Chat
Dee,Hello from Minneapolis!,Chat
Penney,"Good Afternoon from Columbia, MD!",Chat
Allison,"Hello from Durham, NC",Chat
Patty,patty from nebraska,Chat
Lisa,Hello from Las Cruces,Chat
Karen,"Good morning from Palo Alto, CA",Chat
Anita,Hello,Chat
shelley,"Shelley says hello  Mossvlle, Il",Chat
Karen M. ,"Good afternnon from Dayton, OH - hello everyone!",Chat
Myra Carpenter,"Hello, from Louisville.",Chat
Heather,Hello! That is a very festive sweater! ,Chat
Becke,Love the holiday set-up!,Chat
Marilyn ,"Hello from Seal Beach, CA",Chat
Maria,Maria Russo Trimm - thnak you!!,Chat
amanda ,"Good Morning from Birmingham, AL ",Chat
Kareen,love your sweater!!! ,Chat
Kaylyn Hayes,"Hello from Oak Ridge, TN! ",Chat
Janice,Hello from Chico CA,Chat
Elizabeth,"Hello from Fairbanks, Alaska",Chat
Lola,Hello from Boise,Chat
Kathryn Kester,Hello,Chat
Tammy,Hello from Cincinnati OH,Chat
Charmaine,"Hello from Abu Dhabi, UAE",Chat
Abriel Johnny-Rodriguez,"Hello from Longview, WA",Chat
debbie,hi From Debbie inCT,Chat
Robbyn Edwards,Hi from Houston,Chat
Sherri,Hello from NW Arkansas ! ,Chat
Renee,"Hello from Grand Rapids, MI!",Chat
Cindy,hello from vonore,Chat
Yeiza,Happy Monday! from Yeiza Ortiz,Chat
b l,"Syracuse, NY",Chat
Lynda,"Hello from Dallas, TX",Chat
Tracy,Love your sweater@,Chat
Darla,"HI from Siloam Springs, AR!!",Chat
Kristine,Hellos from San Diego,Chat
Angelica,Hello from NorCal,Chat
Judith,Happy Monday from Pueblo,Chat
Shannon,Hi from Memphis!,Chat
Dawn,love the sweater,Chat
Lori ,"Hello from Panama City, FL ",Chat
Debi Libby from STL,"Hello from the Lou (STL, MO)",Chat
Suzie,"hello from winter wonderland - Banff, Alberta Canada.",Chat
Lorrelei,Hello from Michigan,Chat
Donna,Happy Monday from Kansas CIty.,Chat
Ana,"Hello from Jersey City, NJ",Chat
Joan,"hello from Joan Hassler in Charlotte, NC",Chat
louann,"Good morning from Columbus, Oh",Chat
Christina McGuire,"Hello from Ohio Univeristy Athens, OH",Chat
Anjie,Hi From Seattle.,Chat
Aimee,"Aimee from Hunt Valley, MD",Chat
Janie,"Hi from Bristol, PA!",Chat
Cheryl,Hello from Michigan,Chat
Tracy,Hello from Vaughan Ontario!,Chat
Polly,"Polly Warren Columbus, OH",Chat
Sarah,"Jasmine, love the sweater.  You are so festive",Chat
Jordana,"Good morning from soggy Portland, Oregon!",Chat
Candy,"Hello from Portland, Oregon!",Chat
Victoria,Hello fro Iowa,Chat
Jen,Hi from St. Louis!,Chat
Karyn,"Hello from Toronto, ON",Chat
Lynne,"Hello from Henderson, NV!",Chat
Amanda,"Hi from Lubbock, TX",Chat
Sharon,"Hello from Barrie, ON",Chat
Barbara,"Barbara from McLean, VA",Chat
Jennifer,Hello,Chat
Karen,Hello from Saskatoon SK.  Love your outfit Jasmine.,Chat
Kristine Seals,"Hello from Indianapolis, IN!!",Chat
Renee Ripley,Hello from Columbus OH,Chat
Cathy Russell,Hello from Maine,Chat
Mary,Hello from CA,Chat
Shirley,Hi from Wyoming,Chat
Cindy Moore,Hello from Seattle,Chat
Mindi,Mindi Hi from Colorado ,Chat
Kate,"Hi from Lake Forest, IL",Chat
Renee Loo,helloe from california,Chat
Sue,"Hello from Portland, OR.  Love the Christmas outfit!",Chat
Carla,Carla Horton,Chat
Beverly,"Hello from cold Decatur, IL",Chat
Susie,Hello from rainy Huntsville,Chat
Jean,"Greetings from Midland, MI",Chat
Kimberly,"Hello from Lenexa, KS, you're adorable today Jasmine",Chat
meg,"hello from Columbus, OH! :) Adorable Jasmine!!",Chat
Donna Hammer,I love your Christmas outfits!!!,Chat
Katherine,"Jasmine, you are looking very festive today!",Chat
Lisa,"Hello from Jefferson City, MO! Great outfit!",Chat
Christina S.,Hello from southern CA,Chat
Nancy Eyles,"hello from Pittsburgh, pa",Chat
Ana,Love the outfits,Chat
Sharon,Hello from California,Chat
Deanna,"Hi from Irving, TX",Chat
cath,Hi from snowy Indiana,Chat
Meaghan,"Hi from Fort Wayne, IN",Chat
Kelly,Hello from Minneapolis,Chat
Evangeline,"Love your festive outfit, Jasmine",Chat
Mary,"hello from San Francisco, CA!",Chat
"Chandra Johnson, CAP",Love the outfit Jasmine.,Chat
Lisa,"Hello from Ames, IA",Chat
Anora Van Alstine,"you look so cute in your ""ugly"" sweater!!  ",Chat
Denise Baldwin,"Hi from Tulsa, OK",Chat
Carrie,Hello from chilly and snowy Wisconsin!,Chat
Marina,Hello from The Woodlands! ,Chat
Jean,HI from Marion OH,Chat
Kevi Jones,Hello from California!,Chat
Judith,Nice decorations!,Chat
Nicole,Hello from Saskatoon!,Chat
Fiorella,hi from Costa Rica!,Chat
Julie,Hello from Calgary AB Canada,Chat
Tracy,nice,Chat
Kathryn Kester,nice,Chat
anita Steele,"Hi from Greensboro, NC",Chat
Barbara,Naughty',Chat
Amy,"Has it started?  Mine says ""sit tight""??",Chat
Polly,Nice,Chat
Yvette,Need that hat and sweater,Chat
Kareen,yes!,Chat
Stacey Hemingway,Hello from Pittsburgh PA / Steeler Nation,Chat
Cindy Moore,Nice,Chat
Allison,nice,Chat
Jenn,naughty,Chat
Eileen,naughty,Chat
Jeannette,Nice,Chat
Karen,nice,Chat
Kimberley,Nice,Chat
Rachel,hello from indiana,Chat
Tammy,Nice,Chat
Gail,Nice,Chat
Bebi,Nice,Chat
Jill Weber,Nice,Chat
jen,nice!,Chat
Lori,nice,Chat
Becke,Nice,Chat
rita,Naughty,Chat
Katherine,Nice,Chat
Rhonda,nice,Chat
Maria,Hello from Berklee College of Music in Boston.,Chat
Kris,Nice,Chat
Angela,Nice,Chat
Heather,NIce,Chat
Kelly,Nice,Chat
Rachel,nice,Chat
Karen M. ,Definitely nice!!!!,Chat
Candace,Nice,Chat
Christina McGuire,Nice,Chat
Terry,Naughty,Chat
Linda,Nice,Chat
Sheryl,nice,Chat
Cindy,Nice,Chat
Donna,"Warren,MI",Chat
Debbie,Nice,Chat
Sarah,NIce,Chat
Yeiza,nice,Chat
Julie,Nice,Chat
Mindi,Nice,Chat
Donna Hammer,Nice!,Chat
Lisa,nice,Chat
Barbara,nice,Chat
Tracy,Nice,Chat
Sandra,nice,Chat
Renee Ripley,naughty,Chat
Kerri,Hi from  Sarasota Fl. Love the Christmas out fit. ,Chat
Dulce Brum,Hello from London Ontario,Chat
Cheryl,Nice,Chat
Renee Loo,nice,Chat
Azmina Sajwani,Nice,Chat
Lisa,Nice,Chat
Susie,Nice,Chat
louann,Nice,Chat
Gege,Nice!,Chat
Janet,Nice,Chat
Dawn,Naughty,Chat
Patti,lol naughty,Chat
Elizabeth,nice!,Chat
Claudia,nice!!,Chat
Lola,Naughty,Chat
Anora Van Alstine,nice,Chat
Natalie,NICE!,Chat
Katherine,Nice,Chat
Myrna,nice,Chat
Kevi Jones,Nice,Chat
Stacy,Nice!!!,Chat
Meaghan,Nice,Chat
Beth,Nice,Chat
Deb,naughty,Chat
Andrea Zepeda,Naughty,Chat
Lisa Black,nice,Chat
Nancy Holdefer,Nice,Chat
Heidi R,hahahahahahaah!,Chat
Myrna,Nice,Chat
Jean,nice,Chat
Kat,naught,Chat
Katrina,naugthy,Chat
Sue,Naughty,Chat
Pat,Nice....,Chat
Debi Libby from STL,NICE!!!,Chat
Megan,Nice!,Chat
Penny,Nice,Chat
Denise Baldwin,Nice,Chat
Nancy Eyles,nice,Chat
Kathie Landis,NICE,Chat
Jordana,Nice,Chat
Cathy Russell,Nice,Chat
Staci,Nice,Chat
Kareen,nice,Chat
Meredith Rosselli,NICE,Chat
Ana,nice,Chat
Renee,Nice!,Chat
Carolyne,"Hello from Carolyne  in Phx, AZ",Chat
Trini Lilly,Nice,Chat
Dawn,nice,Chat
Mary,Nice,Chat
Eurana High,Seasons Greeting from Sunny California,Chat
Diane,naughty,Chat
Judy,Nice,Chat
meg,Nice! :) ,Chat
Tammie,Nice,Chat
Melissa,nice,Chat
Joyce,nice,Chat
Anjie,Nice,Chat
Kathy Hampton-Mikolas,naughty,Chat
Tina,Nice!,Chat
Hilda,Naughty,Chat
Stephanie,nice,Chat
Denise,Naughty,Chat
Angie,nice,Chat
Aimee,Nice!,Chat
shelley,nice,Chat
Evangeline,Nice,Chat
Michelle,Nice!,Chat
Angela Leake,Nice,Chat
Angela,Nice,Chat
Abasifreke,hello from Abuja Nigeria,Chat
"Chandra Johnson, CAP",Nice,Chat
Amanda,Nice,Chat
AudraSue Muller,NICE :) ,Chat
Terri,Naughty!,Chat
Yvette,Nice,Chat
Shawn,Naughty!!  More fun!! : ),Chat
Jodi,NICE,Chat
Patti,:),Chat
Sharon,Nice,Chat
Lori,nice,Chat
debbie,more fun to be naughty,Chat
Tracey,Nice,Chat
Angeline,Nice!,Chat
Aracely,naughty,Chat
Fiorella,Nice!!!,Chat
Joyce,Nice!!,Chat
Kristine,Nice,Chat
Cindy,nice,Chat
Myra Carpenter,Depends,Chat
Michele T.,hello!! from NJ,Chat
Shirley,nice,Chat
Diana Martinez,Naughty,Chat
Michelle,naughty,Chat
Mercy,Naughty,Chat
Carrie,Nice,Chat
Mary,NICE,Chat
Lynne,NICE!,Chat
Maria,Naughty,Chat
Karla,nice,Chat
Lisa,Nice,Chat
Marianne,Nice,Chat
Marilyn ,Loving Jasmine' Nice santa outfit,Chat
Laura,Nice,Chat
Christina S.,Nice,Chat
Candie,Nice,Chat
Leticia Roque,Naughty,Chat
Holly,nice,Chat
Brenda,naughty of cours,Chat
Robbyn Edwards,Nice,Chat
maureen,Both!!!,Chat
Karyn,Nice,Chat
Beth,nice,Chat
chris,That would depend on the situation!,Chat
Helen,nice,Chat
Kerri,Nice,Chat
Mona,Nice,Chat
Maria,Naughty,Chat
Kimberly,Naughty but in a nice way,Chat
anita Steele,naughty,Chat
Deanna,A little bit of both!,Chat
Kristine Seals,Nice!,Chat
Dee,Naughty,Chat
Deanna,Nice!,Chat
Niki,Naughty,Chat
Michele T.,NICE!,Chat
Heidi,Nice,Chat
Pamela,Nice,Chat
michelle,naughty,Chat
Dee,Nice,Chat
Judith,Naughty :O),Chat
Penny,nice w/ a hint of naughty /),Chat
Balbina,N I CE ,Chat
Leticia,Naughty,Chat
Lydia,NICE,Chat
Jodi,nice,Chat
Rebeca,Nice,Chat
Kelly,Nice,Chat
Aimee,Both!,Chat
Julie Jacobson,Nice,Chat
Doreen,Naughty,Chat
Kaylyn Hayes,Nice!! :),Chat
Adrienne,Nice,Chat
Karen,Nice,Chat
Janie,NIce,Chat
Elizabeth,naughty,Chat
Mercy,Hello from Irvine,Chat
Kate Jones,Nice,Chat
Nilce,Nice,Chat
Julia,Nice of course!,Chat
Penney,Depends on the context. :),Chat
Debbi,NICE,Chat
Jean,nice,Chat
Kelly,nice,Chat
cstake@hearst.com,"hello from Greenville, SC",Chat
Jackie,Nice,Chat
Wanda,Hello :) ,Chat
Mary,a little of both  (Wink Wink),Chat
b l,Nice,Chat
Madeleine,naughty,Chat
Carol,nice,Chat
Catherine,NICE!,Chat
Ruth Amerine,Nice,Chat
Nancy,Naughty,Chat
cstake@hearst.com,nice,Chat
Paula,"Hello from Regina, SK, Canada",Chat
andrea,Nice,Chat
Victoria,little bit of both! :),Chat
Andrea,Nice,Chat
Susan Cagle,Nice,Chat
Ilene,Nice,Chat
Beverly,little bit of both,Chat
Angel,N A U G H T Y ! ! !,Chat
JOAN,Nice,Chat
Susan,Minneapolis MM,Chat
Maria,Nice,Chat
Karla,nice,Chat
Pat,"Good afternoon from Raleigh, NC!",Chat
Angelica,Naughty ,Chat
Sabina Pryor,greetings from Chicago!,Chat
Angela,"Hi from Palo Alto, CA! love the outfit Jasmine!",Chat
Lisa,Nice!,Chat
cath,Lots of holiday - looking good,Chat
Betty Ann,"Hi from Audubon, PA",Chat
Tina,Cute mug,Chat
Patti,will you be coming to the CHICAGO area???,Chat
Lisa Miller,Merry Christmas!,Chat
Diane,nice,Chat
Destiny Romero,Naughty,Chat
Debbie,So cute!,Chat
Annamaria ,NAUGHTY °,Chat
Tracy,got to try that lipstick!,Chat
Kathy,Hi Kathy from Houston TX here! ,Chat
Mercy,Like that Lip Sense,Chat
Becke,I love Lipsense!!,Chat
Tracey Snelson,I also wear Lipsense!,Chat
Tammie,Thank you Jasmine!,Chat
Brenda,that is a coffee mug,Chat
Wanda,Happy Monday ,Chat
Lisa,Nice,Chat
Patricia,"Greetings from Phoenix, Arizona ... Nice",Chat
Dialis Santos,:),Chat
Mary,"Hi from Phoenix, AzNice",Chat
Debbi,You both look ADORABLE,Chat
Cynthia Drew,The video keeps starting and stopping.,Chat
Grace,"Hi, good afternoon!",Chat
Mary,Nice,Chat
Christina S.,Love your sweater!!!,Chat
Estelle Lyons,hello from Nashville,Chat
LuAnn,Nice in Salt Lake CIty,Chat
Beth,pretty can you give us a link to lip sense,Chat
Betty Ann,Love the outfits,Chat
Beth Forsyth,Nice!!,Chat
Kilty,Hello! ,Chat
Shawn,Love your sweater too Joan!,Chat
Bibi,Good Day ALL from NY!!!,Chat
Melody,Hi from Idaho!,Chat
Angel,Adore the elf hat!,Chat
Amber Buchwalter,Ho Ho Ho from Ohio,Chat
Patti,will you be coming to the chicago area?,Question
Jasmine Freeman,Yes!,Chat
Denise ,"hELLO  from Washington, DC",Chat
Lisa,Beautiful and festive!,Chat
Kelly,Where did you get your sweaters - they are adorable!,Chat
Anne,Hi from East LongmeadowMA!,Chat
Lori Cotton,"Hello form Columbia, SC",Chat
Tammie,I love the way you're dressed today!,Chat
Tonia,nice,Chat
Beth,loving the sweaters!,Chat
Tina,Great sweaters & jewerly,Chat
Jill,Hi from Ohio,Chat
Jasmine Freeman,(Walmart!),Chat
Susie,Ya'll are being naughty today,Chat
Terri,I love your outfts ladies!!! :),Chat
Kathy,Love your holiday attire....fun and festive!,Chat
Jennifer,Hello from Idaho!,Chat
Lynn,"Hello!  My screen still says ""Sit Tight""",Chat
Linda,hello from Columbus OH,Chat
Catherine,"Great Sweater, Joan!",Chat
Amy,You both look adorable!,Chat
Theresa Coon,Ho Ho Ho from New York!,Chat
Karen Zipp,You guys look great,Chat
Bianca,screen says Sit tight,Chat
Aracely,hello from West Palm Beach,Chat
Carolyne,"Hello, from Carolyne  in Phx,AZ ",Chat
wendy,good morning :-),Chat
Amy,Lipstick brand again?,Chat
Rachel,The decorations are gorgeous with the color-themed spaces,Chat
Karen,cool  sweater Joan,Chat
Darlene,New York City is here ,Chat
cath,I didn't get the e-mail about festive sweaters!!!,Chat
Bethany,"Hi from Cleveland, OH",Chat
shakeita mccullough,hello from DIG  D--Dallas Tx,Chat
Sherry,Hello everyone,Chat
Meredith,Hello from San Diego,Chat
Josephine,Hello from California,Chat
Jasmine Freeman,lipsense,Chat
Julie,Bling XL!,Chat
Michelle,Happy Holidays from Menasha WI!,Chat
Diana,"Happy Festivus from Roseville, CA",Chat
Sandra,Hello!,Chat
Kathryn Kester,Lip sense,Chat
Tracy,love the sweaters,Chat
Lynn,Got it!,Chat
Elizabeth Metesh,Hello from Grand Rapids MI!!,Chat
Tanya,"Hello From Lexington, KY",Chat
Cheryl,Cheryl--Geneva Il Happy Monday Everyone!,Chat
Sue,"Good morning, Brian",Chat
Cheryl,Hello from Chattanooga TN,Chat
Carolyne,Cute elf outfit,Chat
carla,Carla Columbus OH here,Chat
Debbi,I agree. It is never too late :),Chat
Cynthia ,Hello! from Memphis,Chat
Shawn,Thank you! Great advice!,Chat
Susan,"Hello from Columbus, OH",Chat
Shelley Nickerson,Cute outfits!!!,Chat
Christina McGuire,You both look very holiday happy!,Chat
Yolanda Owens,nice,Chat
Joni,There you are ;-),Chat
Lisa Miller,Hello from Tampa Florida!! :),Chat
Megan,My boss often takes calls that are not on his calendar - especially annoying when it is 2 minutes before he is supposed to be in another meeting. How can I communicate to him the inefficiency this causes? How can I relay politely that this is disrespectful to others? ,Question
Patti,SWEET!!! ,Chat
Elizabeth Metesh,I used to have trouble using Explorer.  My IT person got me setup with Firefox for these webinars and have no trouble.,Chat
Dani Ross,"Hello from Coeur d'Alene, ID!",Chat
Joanne,Hi from Joanne in Victoria!,Chat
Patti,yes yes yes! ,Chat
Meaghan,How to be proactive for managers who don't give you a lot to do,Chat
sharon,"Hello from San Jose, California",Chat
Eloise,Greetings from Atlanta.,Chat
Bibi,"Megan, I feel for you, only because I experience the same thing...",Chat
Claudia,"Hi from Armonk, NY!",Chat
Mary Ann Van Buskirk,nice,Chat
Kathi,What do you think of certifications and do you recommend any other than your Star performer? I can't afford your program just yet. Need to save up for it.,Question
Ansherina,"Hi, She here! From Manila, Philippines ",Chat
Marjorie,Marje - Hello from Ohio,Chat
Yvette ,"Hello from Washington, DC",Chat
"Shelly Egan, CAP-OM",Hello from Nova Scotia,Chat
Candace,"I am the only admin in my company, and my workload has become simply overwhelming with all that falls to me. How can I help address this with my boss when there is no one else to delegate some of the tasks to?",Question
Anora Van Alstine,"I have a peer that feels if you send her something with CAPITAL letters, she feels I am yelliing at her, even if it's just the word ACTION. How do I address this?",Question
Sunday,Omaha Nebraska,Chat
Michelle,"Hi from Charleston, SC",Chat
Glenda,Hello from North Carolina,Chat
Megan,Bibi - it's so frustrating. I am sorry you have to deal with it too! Hopefully Joan and Jasmine have some advice!,Chat
Victoria,"Hello from Denver, CO",Chat
ceola ,Manager received 7 personal calls a day from children that are adults.  How do I handle their calls ?,Question
Kelly,"My leader who is a SVP often is late coming into work or decides to work from home.  This impacts his calendar, and how others view him.  Do you have any suggestions on how to deal with this.",Question
celia,Hi fromAtlanta,Chat
Sharon,"Hello from Sharon in Athens, TN",Chat
Webinar Administrator,Please submit questions by checking question box. Keep in mind that all questions cannot be answered due to the length of the webinar. Thank You!,Chat
Maria,"Hello from Omaha, NE :-)",Chat
"Chandra Johnson, CAP",Question: How do I get my boss to support my professional development?,Question
Stacey Hemingway,my screen says sit tight....,Chat
Judith,"Meaghan,  I started working on projects that would make my area more productive. I started asking to be included in projects - even in just a FYI basis.  This helped them to see that I had something to contribute.",Chat
Webinar Administrator,We will be holding a one day workshop early next year. We are still working out some details and will be announcing more info soon.,Answer
Bibi,Is it appropriate to wear your skirt 2-3 inches above the knee when you are over 55?,Question
Kymberly,"hello from Portland, Oregon",Chat
Diana,"hello from Vienna, VA",Chat
Nelva,"Has the conference started?   My screen states ""Sit tight..."" ",Chat
Megan,Joan & Jasmine: what are your top 3 recommended books for admins to read?,Question
Ali,Hello from Delaware,Chat
Patti,@Megan - good question! ,Chat
Nicki,good questions,Chat
Sheila,"Support roles have changed in our office and my executive role has removed me from everyday office-related Q&As, needs, etc. The office asst sometimes refuses to assist and employees come to me for assistance. However my boss is telling me to remove myself from office duties as I now support 5 execs",Question
Janet,To bibi question is it ever appropriate to wear a skirt 2-3 inches above the knee? ,Chat
Yvette ,Question:  Any resources for legal secretaries?,Chat
Judith,Do you need to buy designer wear to be a real professional?,Question
Webinar Administrator,"If you are having issues, try the reconnect button at the bottom of the page. Chrome and Firefox are recommended.",Chat
Melita Hobby,Happy Monday!,Chat
Shawn,@Yvette: Legal Secreaty's Complete Handbook,Chat
Patti,@Judith I love Kohls!  I have basic pieces i spruce up with accessories or sweaters,Chat
Sheila,How do I get away from office-related issues?,Question
Jasmine Freeman,Please elaborate on the issues?,Chat
Norma Hall,Hello for Houston!,Chat
Jennifer,"I dressed up for Halloween and my boss loved it, he did not believe it was a against any professional development. In contrast, someone I respect and trust said I was hurting my professional brand because I am a ""young person"". Should I just brush this off or take it to heart?",Question
Tracey Snelson,Where is Brian's 'festive' sweater?,Chat
Sheila,My ? is in 2 parts - sorry your space is limited,Question
Kymberly,"I am not getting any audio, logged on and off several times..",Chat
Barbara Corley,Education is something that can never be taken away from you. It's a feather in your cap!,Chat
Dawn,"Dawn from Shreveport, la",Chat
Sunday,uh oh froze up,Chat
Mary,has webinar started I'm still on the sit tight screen,Chat
Webinar Administrator,The sound appears to be working at this time. If you aren’t able to hear the program it’s likely the root cause is on your end. Check your device settings or get IT to help. Thank you,Chat
Joyce Green,Hello & Happy Holiday,Chat
Myrna,"My coworker often spends work time on personal calls/texts. She stays late and says she doesn't have time t get things done. It makes me look bad that I don't offer to help her, but I don't want to tell on her and be labeled a complainer. Suggestions?",Question
Debbi,"Mary, hit refresh",Chat
Webinar Administrator,"If you are having issues with this platform, try watching on YouTube https://youtu.be/UhAMjH5Bhrs  Also, please note that a replay link will be emailed after the webinar.",Chat
LISA,sorry ladies - webinar is freezing up every 2-3 seconds on my computer.  Missing the program. :(,Chat
Donna,Good morning everyone!,Chat
Elaine Hitchens,"Happy Holiday from Newport News, VA",Chat
Laura,"Judith, I don't think designer wear is the only way to dress as a professional. As long as the look is sharp, it should't matter what name is on the label. I shop sales at places like Kohl's, NY&Co., Macy's, and TJ Maxx for great looks at prices that don't break my budget. ",Chat
Shawn,How cute!!!,Chat
Phyllis,"Well, I'm here but all I see is you saying, ""Here we are!""",Chat
Balbina,"Candace, I had the same problem and would like to share an idea with you. ",Chat
Judith,Too CUTE!!  I need those!,Chat
Theresa,Hello - Happy Monday!,Chat
Donna,I love your sweaters!,Chat
"Chandra Johnson, CAP",Too cute Jasmine,Chat
Terry,love the specs,Chat
Joanne,Love the glasses!  ha ha,Chat
Jenn,great question about boss gift giving,Chat
Marina,"My director went through 6 assistants before I came along. We've been a team now for 5 years! Training doesn't seem important to the organization. how can I get them to understand the value? As a whole, they thing very old school and ""secretaries"" are not that very important",Chat
Mary,Loving the holiday spirit!,Chat
Kathryn Kester,glasses,Chat
Elaine Hitchens,Love your attire Jasmine!!,Chat
Cherylann,So cute!!!,Chat
Kareen,so cute!,Chat
loretta,Hello from Indiana,Chat
Tammie,You guys are so much fun!,Chat
Joyce Green,Love your eye glasses,Chat
Christina McGuire,Those were so cute. ,Chat
Janie,"Ladies with trouble viewing, click the RECONNECT button at the bottom of the page.",Chat
Becke,I make a gingerbread house for my executive and his family.,Chat
Brenda,Thank you and LOVE the glasses!,Chat
Dialis Santos,Love your Holiday Spirit! ,Chat
Debbi,I always gift up,Chat
Mercy,I agree,Chat
Carrie,You two are so cute! Love the spirit and laughter!,Chat
Joni,Timely! Thank you for the gift giving question.,Chat
Balbina,Bake something for the group!,Chat
Pat Robinson,Hello.  Are we still on hold?,Chat
Kilty,"We have a small office of 9, and we all draw names for holiday gifts. and everyone is supposed to spend the same amount. ",Chat
Denice,"Hello from Dayton, Ohio",Chat
Angelica,love those glasses,Chat
Jeannie,everyone likes homemade cookies!,Chat
Dee,Some companies have rules about gifting to your direct manager.,Chat
Donna,The Federal government has laws about this.,Chat
Marina,"I've worked hard to become a great support for my director, but he's the only one who appreciates the value",Chat
Kerri,I always get them  something they could use. ,Chat
Webinar Administrator,"If you are having issues, try the reconnect button at the bottom of the page. Chrome and Firefox are recommended.",Chat
Melita Hobby,Thank you for the Legal Secretaries Complete Handbook recommendation.,Chat
Kelly,"What about if you support a number of leaders, a person could go broke buying gifts",Chat
Jennifer,"Do you have past experience as an admin, having a manager as a mentor? Pros and cons?",Question
"Shelly Egan, CAP-OM",Sometimes it is hard to get my executive to complete the work even if I put it in their calendar to work on - any suggestions on how to get them to complete the work in a timely fashion?,Question
loretta,"Hi Joan, I like you old fashion Santa and reindeer",Chat
Taranjit Kaur,"Hello Everyone from Taranjit, Bramptom",Chat
Sigrid,"Nelva:  yes it has, click refresh or enter",Chat
"Shelly Egan, CAP-OM",Cute outfit!!,Chat
Donna,"What works best, a white elephant exchange, or Secret Santa over the course of a week, giving 1 present each day?",Chat
Judith,"Thanks, Laura!",Chat
Marie,"Donna are you fed employee?  I am, regulations make gift giving simple.",Chat
Heidi Sisto,No!,Chat
Heidi R,NO!,Chat
ceola ,managers gifts cannot be over $10.00.,Chat
Heidi R,"no no no, not in my office",Chat
Jane,Glad a homemade gift is acceptable; I have 3 directors and multiple managers and supervisors I support so it could get expensive. ,Chat
Marilyn ,I try to do something fun for my manager and his staff.  This year I am giving them all Thinking Putty.  They all have fun with it.,Chat
Eloise,Great holiday outfit Jasmine.,Chat
Linda,Hell All...Linda from Oak Creek.. - wonderful decorations...,Chat
Becke,Only if you have good legs!,Chat
carla,No,Chat
June McKaig,"Jasmine, you look adorable ... happy holidays!",Chat
Jasmine Freeman,"Thank you, June!",Chat
Jackie,If you got the legs . . . ,Chat
Jenn,"age appropriate yes, but body appropriate more importantly",Chat
Kelly,64 - You look FANTASTICE!,Chat
Kevi Jones,I say whatever makes you feel good!,Chat
Lynn Nuckols,Love the outfits,Chat
Debbi,What Jenn said!! Body appropriate,Chat
Jenn,I have seen some 50-60 year old ROCK short skirts more than me (as a 30++++ :)) year old,Chat
Lynn,Our dress code states only 1 inch above the knee,Chat
Jenn,"it takes tights, cute shoes, and a pulled together outfit. Just dont wear a short skirt and no nylons or bare legs!!",Chat
Sigrid,"Tina Turner is 77 years old; if you have the legs, ",Chat
Donna,I totally agree!,Chat
Bibi,Thank you Joan! Much appreciate.,Chat
cath,Holiday office party etiquette - DOS and DON'TS,Question
Laura,"Great point, Sigrid!",Chat
Jackie,GREAT QUESTION ON THE BOOKS!!!!!,Chat
Sheila,Hello,Chat
Stacie,Love Mr. Hardy!,Chat
Noreen,"Hi Joan/Jasmine, nice to see you from Noreen in Kingston, ON",Chat
Meaghan,hear 2 voices can't hear anyone,Chat
Shawn,Brain who again please?,Question
Michele T.,"has anyone read ""Lean In""?",Chat
cath,Great questions and tips,Chat
Judith,"I'm sorry, Jasmine, the computer locked up just when you noted the book to read. Would you repeat the title and aurthor.",Chat
Sarah,"Do either of you, Jasmine & Joan, make and stick to New Year Resolutions?",Question
Meaghan,two people are talking at once,Chat
Mary Anne,Great festive holiday outfits Jamine and Joan!,Chat
Maria,repeat the name of the books please,Chat
felecia fontaine,Are the books available in the APP store,Chat
Kate Jones,"I have read Lean In, Michelle. I found it very useful.",Chat
Jasmine Freeman,"The Compound Effect, Daren Hardy",Chat
Suzie,could you write those books names?,Question
Debbi,LOVE Exec Sec Magazine :),Chat
Katherine,Chrissy Scivique's new book is excellent,Chat
Shawn,Thanks Jasmine. Sorry I said Brian. : ),Chat
Renee Loo,could you list the books . It was difficult to make out what you were saying,Chat
Patti,OOOH I have that magazine!!  I LOVE it,Chat
Webinar Administrator,STORE: https://ho109.infusionsoft.com/app/storeFront/showStoreFront,Chat
Stacie,I enjoy - PRESENCE - Bringing your Boldest Self to your Biggest Challenges by Amy Cuddy,Chat
Jackie,I love the Proactive Admin,Chat
Debbi,The CEO's secret weapon by Joan Jones is great,Chat
Penny,Please list the recommended reads.  My screen keeps freezing.,Chat
Maria,Kickass Assistant  by Heather Beckle is a great book.,Chat
Sunday,"Given the fact that last year there was a terrorist attack on a holiday party, how can we have a party without offending those that are not or do not follow american holiday traditions?",Chat
Linda,Managing Up: How to Forge an Effective Relationship With Those Above You - by Rosanne Badowski was a great book,Chat
Donna Hammer,Please list the books at the end of the webinar,Chat
Becke,"This isn't specifically for admins, but I would highly recommend a book called Multipliers.",Chat
Terry,Tech keeps advancing at the speed of light. What do you think the new skills admins will need to have in the profession five years from now?,Question
Tina,"I'm reading the ""Proactive Professional"" and it is great. Teaches one how to be proactive, not just that you should be.",Chat
Jackie,Sue France has two great books,Chat
Rhonda,I recommend The Inner Circle Assitant by Joan Burge,Chat
Jasmine Freeman,Career Portfolio Video By Joan https://youtu.be/gJuJ1Jd6IKg,Chat
Michele T.,John Gordon's books are great too,Chat
Jasmine Freeman,Digital Portfolio: https://officedynamics.com/how-to-start-your-digital-career-portfolio/ ,Chat
Tayelor,WHAT IS THE SNOW MAN MADE OF ON THE CHAIR BEHIND JAZ?,Chat
Maria,repeat the name of the book please,Chat
Webinar Administrator,We will give you a list of the recommended reads along with the replay link and your certificate of attendance.,Chat
Jasmine Freeman,It is a hat,Chat
Cindy,Love the 'plaque' BELIEVE in Joan's office!,Chat
Lynn Nuckols,"great question about what to put in the portfolio, that is one of my goals next year ",Chat
Webinar Administrator,We will give you a list of the recommended reads along with the replay link and your certificate of attendance.,Answer
Lynn Nuckols,"thanks for the digital link, i only have a manual book to start on",Chat
Jenn,Jasmine could you send us a link to your career portfolio so we can see what yours is like?,Chat
Jennifer,"""What Got You Here Won't Get You There"", ""The Anatomy of Peace"" and ",Chat
Phyllis,"My portofolio helped me get transferred to a different department, where i""m much happier",Chat
Annamaria ,How would YOU ask for a raise? ,Question
Cherylann,Anyone having trouble with the audio?,Chat
Jasmine Freeman,Career Portfolio Video By Joan https://youtu.be/gJuJ1Jd6IKg  Digital Portfolio: https://officedynamics.com/how-to-start-your-digital-career-portfolio/ ,Chat
Eloise,Wonderful festive office Joan!,Chat
Webinar Administrator,The sound appears to be working at this time. If you aren’t able to hear the program it’s likely the root cause is on your end. Check your device settings or get IT to help. Thank you.,Chat
Charmaine,Can you send a template for portfolio,Question
Webinar Administrator,"If you are having issues with this platform, try watching on YouTube https://youtu.be/UhAMjH5Bhrs  Also, please note that a replay link will be emailed after the webinar.",Chat
Taranjit Kaur,how would you approach your dream employer through linkedin?,Question
Aracely,are those lights on Jasmine's sweater or sequins? ,Chat
Jenn,THANK YOU!,Chat
Jasmine Freeman,lights,Chat
Karen M. ,What tips do you have for using Linkedin effectively for networking and career development?,Question
Sunday,is the coworker getting paid overtime for that,Chat
Rachel,Great question from Terry - I had the same one. It's hard to know what to keep ahead of when it's not possible to do it all,Chat
Bianca,I have one that sends text messages from her phone all day then states she is too busy to take on tasks,Chat
Jasmine Freeman,"Yes, we'll follow up with that",Chat
Becke,"Marina, your executive's opinion is the one the counts!",Chat
Sunday,whistleblower repercussions,Chat
Charmaine,Thanks,Chat
Ana,Looking at your cellphone all day is now the norm.  I really dislike this new trend.,Chat
Penny,"Any tips for working with a front desk person who has been here 8 months and often gives blank looks when asked to do something, who doesn't remember procedures [or keep track of documented procedures given to her], isn't super friendly when answering the phone? ",Question
Suzie,"I have 3 vice presidents to work for,. How do I handle when THEY  (bosses) have some issues with each other? how do I keep myself stay ""neutral""?",Question
Dawsena,Does she know for sure that the person is reporting OT?,Chat
Heather,green glasses,Chat
Becke,I love the glasses!!!,Chat
Kathryn Kester,negative people are avoidable,Chat
Terry,great glasses,Chat
Stephanie,Most of my managers use text to communicate with me. I could have a perception of being on my phone but I'm acutally working,Chat
Cherylann,What about a situation where you were the AA for a department and there was another job that you were covering for and management gave your job to this AA so that she did not have to support someone that she did not like.,Question
Sabina Pryor,I love the glasses!,Chat
Becke,"Stay as cheerful as possible with them, but you don't have to hang around with them!",Chat
Michelle P.,"Penny... I really think you answered your own question. If they are answering the phone and are not ""super friendly"" they do not belong in that position. Move them or let them go. Customer Service at that level can make or even break a company....",Chat
Donna Petersen,thanks for information Donna Petersen,Chat
Christina McGuire,We have lots of bahumbugs. Like the green glasses also.,Chat
carla,Stay positive give positive feedback don't feed into the negative attitude,Chat
Kerri,Jasmine. WHere did you get the glasses? I would love to have them at work.,Chat
Aimee,It's their Brand,Chat
felecia fontaine,I am the same way. I tend to shy away from those people. What do you do if a department manager is negative?,Chat
Tayelor,Jasmine - you look so festive - cute outfit :),Chat
Penny,"Michelle P, wish I could.  I'm just an office admin asst, not the hirer or firer. ",Chat
Phyllis,"One has to be very careful about accusing someone of doing something based solely on their perceptions. Before approaching your coworker, make sure you have all the facts - not just your opinion!",Chat
Jasmine Freeman,photo booth props from Target,Chat
Debbi,Most of the extremely negative people I know have absolutely no clue they are that negative,Chat
Cherylann,Especially when you had no idea your job was up for grabs.  Then this person left an executive position but maintained their exceutive aa pay scale.  UGH!!!,Question
Sunday,I think we always have to remember that none of us truly know what is going on in anothers personal life.,Chat
Becke,Gotta run thank you!,Chat
Jasmine Freeman,Thank you!!!!,Chat
Terry,What do you feel about using texting for business conversations? Or do you think email is better?,Question
Susie,And those are the same people that wonder why they never get hired for a job a step above where they are.,Chat
Jasmine Freeman,Thank you! ,Chat
Kerri,Do they sell them or do you have to do photos?,Question
felecia fontaine,How do you handle a negative departmental manager?,Question
Shawn,To make them stick you have to be committed.,Chat
Marybeth,how could anyone not want to be your friend!!!!,Chat
Melissa,I always try to remember that I can't control other negativity but I can control my reactions to it.,Chat
Joanne,"I had to unfriend someone on Facebook because of the negativity.  It hurt at first, but was for the best in the long run.  It's like pulling off a bandaid - hurts a bit when you rip it off, but will improve over time",Chat
Jasmine Freeman,It's a package of items for $5.,Chat
jan,Any tips on stopping long phone conservations with team members.  ,Question
Debbi,Tread very carefully when approaching a non-ethical co-worker. Things can go awry quickly. I have a horror story about this that involved me having to have a bodyguard for a short time,Chat
Charmaine,Is it essential to put a picture on your resume,Chat
Webinar Administrator,Get an accountability partner to help hold you accountable!,Chat
Kerri,Jasmine..Thnak YOU !!!,Chat
Barbara Corley,"Instead of giving something up for the new Year, try doing some new so you have the ""excitement"" of doing it to help you. I did a gratitude journal this year and I look forward to doing it. so I stick to it.",Chat
Webinar Administrator,12 Days Of Christmas Grab Bag: https://ho109.infusionsoft.com/app/storeFront/showProductDetail?productId=459,Chat
Kerri,Sorry meant to type Thank You,Chat
felecia fontaine,To help me keep up with goals I journal write. ,Chat
cath,How do you handle the negativity in the workforce?,Question
Jackie,I got such a great grab bag last year!!!!,Chat
julissa,yeah,Chat
Dialis Santos,I ordered it last week!  I can't wait!,Chat
debbie,great info thanks,Chat
Kareen,yay!,Chat
Sue,yeah!,Chat
Joanne,yaye!  the bells!!,Chat
Victoria,"I loved it last year, got one for myself and for my mother. :)",Chat
Kathryn Kester,jingle,Chat
cath,How do you handle a manager that is a bully?,Question
Debbi,"Joan and Jasmine, as always, THANK YOU for the webinar and great information!!!",Chat
Carrie,awesome!,Chat
Joni,So cute!,Chat
Heidi R,:0,Chat
Heidi R,:),Chat
Kareen,yay!!,Chat
Edith,Yay!,Chat
Lynn Nuckols,i love this 12 days of surprises!,Chat
Webinar Administrator,12 Days Of Christmas Grab Bag: https://ho109.infusionsoft.com/app/storeFront/showProductDetail?productId=459,Chat
Dialis Santos,"If I ordered the grab bag before your offer, will I be added to the drawing?",Question
debbie,great givaway!,Chat
Kareen,yay!!,Chat
Julia,We have a 68-Day plan that helps us set plans/goals.,Chat
Lynn Nuckols,oh  i SO need this,Chat
Marybeth,yeah,Chat
Cheryl,Congrats everyone!,Chat
debbie,me please,Chat
Shawn,Congratulations Ladies!!!,Chat
Kareen,yay!,Chat
kanisha,Bells!!! Yay,Chat
Webinar Administrator,Yes,Chat
Joanne,Congrats ladies!,Chat
amber,ugh,Chat
Shawn,Well deserved!,Chat
Barbara,Hi Jasimine!,Chat
Dawn,"Dawn, Caddo Parish",Chat
Jackie,CONGRATULATIONS LADIES!!!!!,Chat
Marybeth,"congratulations everyone, so excited for you ::)",Chat
Natalie,:),Chat
Aimee,Fun!!  Congrats!,Chat
Betty Ross,"Betty from Wallingford, CT",Chat
Webinar Administrator,12 Days Of Christmas Grab Bag: https://ho109.infusionsoft.com/app/storeFront/showProductDetail?productId=459,Chat
debbie,debbie,Chat
Jackie,Woo Hoo!!!,Chat
jen,congrats!,Chat
Victoria,congrats!,Chat
Edith,Congratulations!,Chat
Katrina,Congrats Ladies!,Chat
Pat,Congrats to the winners!,Chat
Kelly,"I'm really interested in the mail-gifts, but hesitant to order until all gifts are announced due to shipping costs. Is there a way we can snag the deals without paying multiple shipping charges day-by-day?",Chat
Wanda,Good stuff! ,Chat
debbie,congrats ladies,Chat
Phyllis,Thank you!,Chat
Patti,WHOOOOOHOOOOOOOO,Chat
Deborah,My connection didn't work.  Hope I can catch a replay,Chat
Charmaine,Congratulations to the winners,Chat
kanisha,CONGRATS!!!,Chat
Katrina,Thank you Jasmine and Joan!,Chat
Webinar Administrator,https://www.facebook.com/OfficeDynamics/,Chat
Joni,Thank you for the valuable information!,Chat
Julia,My CEO would probably love to share his 68-Day plan which helps with goal setting/achievement.,Chat