Emotional Intelligence for Assistants

Recognize how feelings affect performance and relationships, understand other perspectives, step forward to lead as needed, and more.

$47.95

Daniel Goleman, author of Working with Emotional Intelligence says, “Emotional intelligence is the ability to sense, understand and effectively apply the power and acumen of emotions as a source of human energy, information, connection, and influence.” Assistants are in a critically-important position where they need to know when and how to use emotional intelligence while managing day-to-day situations.

  • Learn the 4 Dimensions of EI: Self-Awareness, Self-Management, Social Awareness, and Social Skill.
  • Recognize how feelings affect performance and relationships.
  • Understand other perspectives.
  • Apply the acumen of emotions.
  • Step forward to lead as needed.
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