Star Achievement Series

Introducing the Second Generation Star Achievement Series®

The Premiere Administrative Training Course for the New Work Era

Created to address the changing attitudes of administrative professionals and their leaders

This course is a game changer applicable to every industry. Building on the incredible success of the original Star Achievement Series®, which had been updated 16 times over its 32-year history, the Second Generation is deeper, more intimate, and more robust than ever before.

But don't just take our word for it

Star Achievement Series® attendees are raving about the Second Generation. Some describe it as sophisticated, with fresh perspectives that take their learning to a whole new level. Others praise its strategic approach and its ability to go deep into the most important issues facing today’s assistants.

“The Star Achievement course is by far the best professional development course I have ever taken! I look forward to using all the concepts I learned. I can already see the positive changes taking place since taking the course. I’ve become more productive in my role supporting my Executive and Leadership team.” – Loida M

Star Achievement Series - Administrative Certification and Designation Course

The perfect choice for any administrative professional looking to stay ahead of the curve.

The Second Generation combines timeless principles from the original Series with new, leading-edge thinking. Attending this course will help you turn potential talent into demonstrable competence and equip you to move beyond task work to higher-level functions. You will gain critical and strategic thinking skills and learn to “roll with the punches and emerge standing.”

The Second Generation course offers . . .

  • Brand new workbook content that will generate top-level performance through robust topics such as working in a world of uncertainty; strategic vs. tactical thinking; the partnership of soft skills and technical skills; working together in a virtual/remote world; setting boundaries; becoming an information flow manager; holistic outlooks, to name just a few!
  • Individual and assistant/leader assessments to efficiently pinpoint strengths and areas for growth.
  • Proven strategies that will help you excel in any work environment (full time in-office, remote, virtual, or hybrid).
  • Deep dive learning activities providing rich, engaging learner experiences and case studies that encourage participants to delve into and explore new concepts. Purposely created to engage learners with opportunities to practice newly learned skills. Star activities are fresh, dynamic, and modern.
  • Focused flow and contemporary styling encourage learners to easily engage with the material and deep dive into learning objectives.
Star Achievement Series Workbooks for Administrative Professional Training

At some point in your career, you have come in contact with an assistant who exudes executive presence.
They stand out, are self-assured, and own the room when they walk in. You’ve likely asked yourself how they got to that point in their career.

The success, vision, decorum, and qualities of a future-focused assistant can be obtained through a powerful combination of attitude, skill, teamwork, and strategy – The Star Achievement Series®.

This elite training program for executive assistants and administrative professionals consists of Two Levels of learning with four Modules in each Level.

Two levels – 8 Modules


Level I will provide a rich, holistic overview to build and shape a strong foundation. Concepts and precepts are introduced in layers, with strategic thinking philosophies overlaid onto tasks, attitudes, values, and work ethics. A heavy emphasis is placed on confidence building, growth, communication and conflict resolution, with specific tools and steps so that participants can successfully navigate through office politics, down turns, personal fears and avoidance of growth initiatives.

Module 1: Be A Star Achiever™ (Attitude)
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Module 2: Star-Achieving Techniques™ (Skill)
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Module 3: Building A Star Partnership™ (Teamwork)
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Module 4: Reaching Stardom™ (Strategy)
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Level II builds and advances maturing competencies with emphasis on self-management, goal attainment (delayed gratification and self-discipline) and executing a plan for the development of lifelong growth patterns. Additional skill sets are introduced, and a higher level of leadership is taught so that participants are taken higher, into what it really means to become someone’s “right hand,” a trusted ambassador, a stellar communicator, and a “Radar-like” administrative professional who anticipates, is proactive and always presents a professional image to his or her best advantage.
Module 1: Be A Shining Star™ (Attitude)
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Module 2: Give A Stellar Performance™ (Skill)
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Module 3: Stellar Collaborator™ (Teamwork)
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Module 4: Future-Focused Star Performer™ (Strategy)
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The Magic Formula

It is the unique combination of four components that make the Star Achievement program powerful and life-changing.


Achieving and sustaining a positive attitude about your employer, your co-workers, your clients, and yourself.


Developing new and enhancing current intangible skills that are vital to workplace success.


Being a part of and contributing to various team relationships, both internal and external to the organization.


Setting goals and cultivating enriching relationships to actualize your professional self.

Download the Star-Performing Administrative Competencies Assessment

Training for Executive and Administrative Assistants

Our Star-Performing Administrative Competencies Assessment will help you identify and measure key behaviors, attitudes, attributes, and values to ensure you’re a stand-out performer that gets noticed, advances, and experiences future success.

Virtual Training Program For Executive & Administrative Assistants

2024 Dates

Class Times For All Sessions
Pacific Mountain Central Eastern
9:00am – 1:00pm 10:00am – 2:00pm 11:00am – 3:00pm 12:00 – 4:00pm


STAR Introductions/Orientation Date Time
August 6, 2024 9:00am – 10:00am PT
Level I Level I/ Module 1 Level I/ Module 2 Level I/ Module 3 Level I/ Module 4
Date August 15, 2024 August 20, 2024 August 27, 2024 September 5, 2024
Level II Level II/ Module 1 Level II/ Module 2 Level II/ Module 3 Level II/ Module 4
Date September 12, 2024 September 19, 2024 September 26, 2024 October 1, 2024

Important Note: We highly recommend registering as soon as possible so we can send your Star workbooks. There are pre-class assignments you will need to complete prior to the first class.

International Registrants: The deadline for international shipping is three weeks prior to the course start date. Registrations that occur after that date are subject to shipping costs. The course workbook will be sent through the USPS via a Priority Mail Express International™ Padded Flat Rate Envelope. Postage calculations can provide you with the cost of shipping for your specific location. A member of our team will reach out after you’ve made your purchase and communicate the cost of shipping your workbook, your tracking number, and timeline details.

US Registrants Deadline:
Two weeks prior to the course start date.

High-Energy Training

Our virtual training option brings the high-impact, high energy, and fun program components from our on-site training and allows you to attend from the comfort of your home or office.

Learn advanced business concepts, tools, and strategies to intuitively self-actualize, complement business objectives, and lead in the workplace. Training goes beyond traditional lecture format to include:






What past attendees said

Course Materials & Content-Rich Training Resources for Assistants

What makes Star an invaluable program? It lasts for a lifetime. Along with the in-depth knowledge and expertise shared in each module, the Star Achievement Series® virtual training comes with eight modern, highly interactive workbooks.

Each workbook builds on the previous book, and Level I is a prerequisite to Level II. All the modules fit together like puzzle pieces. All the activities, assessments, discussions, round tables, and assignments work together to teach the critical competencies necessary to achieve organizational excellence.

Workbook Distribution For United States:
Star Achievement Series® workbooks will be mailed three weeks prior to the first class with instructions for the
pre-class assignments.

Workbook Distribution For Internationals:
Star Achievement Series® workbooks will be mailed four weeks prior to the first class with instructions for the
pre-class assignments.

Administrative Training Course
Administrative Training Course

Course-Specific Benefits

Discover how the Star Achievement Series® learning objectives benefit career growth initiatives and organizational success.

0 %
Of talent development professionals seek out assistant resumes that list training and professional development programs, courses, certifications, and designations.

The top five soft skills companies are prioritizing in 2023 and beyond are creativity, persuasion, collaboration, adaptability, and emotional intelligence.

0 %
Of talent development professionals seek out leadership, communication, and management skill training when reviewing resumes for employment/promotion.

About The Star Achievement Series CEAP Designation

CEAP (Certified Executive Administrative Professional) is a curriculum-based designation awarded to individuals who attend a minimum of 6 of the 8 live sessions in Levels I & II, meet program objectives, actively participate in class, and complete the Star In Action™ essay.

By adding the CEAP Certified designation initials, administrative and executive assistants will find more opportunities presented to them.

Reach Stardom and Register Today!

Save With Star Saver Pricing
$ 1,995 $2,495 VALUE

Boost Your Administrative Skills to Stellar Heights with the New Star Achievement Series®

Equip yourself for the future with the innovative, deeper, and more comprehensive Second Generation of Star Achievement Series® – a transformative career-specific training program tailored to help administrative professionals excel in today’s evolving workplace.
Download our comprehensive flier today!

Need Help Getting Approval?

Learn from the Creator and Master Trainer of the Star Achievement Series!

 Joan intimately knows every nuance of the Second Generation Star Achievement Series and will take you on a life-changing journey!

Joan Burge



 Joan Burge is well-known as the groundbreaking pioneer of the administrative training industry. After working 20 years as an administrative assistant and C-Suite executive assistant, Joan identified a gap in the level of training and information provided to administrative professionals. 

In 1990, Joan created a business in an untapped niche, overcoming monumental obstacles involving corporations’ and managers’ attitudes, prejudices, and stereotypes about executive assistants and administrative professionals. Joan dedicated herself to inspiring excellence and encouraging administrative professionals to reach for the stars! Her company, Office Dynamics International, is a global industry leader that offers a broad range of solutions and provides high-performance, sophisticated, executive and administrative assistant training and coaching. 

Everything Joan produces, creates, and teaches is specific to the administrative profession and the relationship between executives and their assistants. 






Educational Videos



Professional Designation Courses



Executive/Assistant Teams












Fortune 500



Since 1993





What past attendees said

Corporate training options

Is your company looking to train its administrative team?
Star Achievement Series is a great solution and has been taught in many fortune 500 companies.


Elect to bring Star Achievement Series® creator and master trainer, Joan Burge, Founder & CEO of Office Dynamics International, or one of our highly-qualified trainers to your office.


Elect to have Star Achievement Series® creator and master trainer, Joan Burge, Founder & CEO of Office Dynamics International, train your administrative staff virtually.

Train The Trainer

Get trained by Joan Burge, and obtain the knowledge, skills, and tools to conduct dynamic administrative training sessions for your organization. This can be done virtually or in-person.

STAR clients

These are a few of the companies that have experienced years of success with the Star Achievement Series®. Call 800-STAR-139 and see what STAR can do for your company.

Training for Executive and Administrative Assistants
Training for Executive and Administrative Assistants
Training for Executive and Administrative Assistants
Training for Executive and Administrative Assistants
Training for Executive and Administrative Assistants

FAQ & Help

Cancellation Policy: Unfortunately, we cannot offer refunds for any registration fees. However, attendees may transfer their registration to another person within the same company if they are unable to attend. Unfortunately, we are also unable to transfer registration fees to future events. We appreciate your understanding and hope to see you at a future event.

Intellectual Property Rights: Video or audio recording of the scheduled event is strictly prohibited. All intellectual property rights in all materials produced or distributed by Office Dynamics International in connection with the event are expressly reserved, and any unauthorized duplication, publication, or distribution of any such recordings is prohibited. Office Dynamics International reserves the right, without penalty, to confiscate any recording device used in violation of this Agreement, and any improperly recorded or copied intellectual property.

The Star Achievement Series® workbooks and the information or other materials furnished for/during this course will not be used for purposes not related to training. Any other duplication, dissemination, use, sale or resale of said information or writings is prohibited and subject to prosecution.

Individual Use: Anyone wishing to attend the Star Achievement Series Virtual course must purchase their own registration. If an organization is interested group attendance, please call Melia Amira at Office Dynamics at 800-STAR-139. 

Governing Law: In the event of any litigation arising out of or in connection with this Agreement, including, but not limited to, its enforcement, validity, interpretation, performance, termination, or breach thereof, the prevailing party shall be entitled to recover against the other party, in addition to any available remedies at law or in equity, all costs, including reasonable attorney’s fees, and collection costs incurred thereby. The parties agree that the laws of the State of Nevada shall govern this Agreement and that the Circuit Court of Clark County shall have exclusive jurisdiction over the adjudication of this Agreement. If any term, condition or provision of this Agreement shall be declared invalid or unenforceable, the remainder of this Agreement, other than such term, condition or provision, shall not be affected thereby and shall remain in full force and effect and shall be valid and enforceable to the fullest extent permitted by law.

Acknowledgment: Each registrant acknowledges that she/he has read and understands all terms of this Agreement, including, without limitation, the cancellation and substitution provision.

Photos/Video: By attending Office Dynamics International educational programs, you agree to photos, audio, and video taken for educational and/or marketing purposes.

This Agreement supersedes all prior agreements between the parties and represents the entire agreement of the parties with respect to the subject matter hereof.

If an attendee misses a live class, they need to watch the recorded video of the class. Attendees who want to achieve their CEAP designation cannot miss more than two (2) live sessions. Recordings will be available within 24 hours after the live session ends.

One registration gives you single access for one person.

Each attendee will need to register separately. 

Anyone caught sharing  the course or information will be removed with no refunds. And you will not be able to obtain your CEAP designation. No exceptions.

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