Office Dynamics - Executive And Administrative Assistant Training

Star Achievement Series®

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Star Achievement is an elite training program for administrative and executive assistants, secretaries, and administrative support staff.  It has a proven track record since 1990, and has been continually revised and enhanced (16 times!) since its inception. It is a philosophy-based program that teaches a way of life, a way of being and thinking to elicit success.

Star Achievement is the unique combination of 4 components that make the program so powerful and, yes, life-changing. These components cross the spectrum in creating well- rounded high-profile administrative professionals who crave success and partnerships, and who now have the tools and behaviors to deliver.

Star solidifies performance and teaches the how’s and why’s of a new way of processing work and life. The Star Achievement Series® turns potential talent into demonstrable competence, resulting in an administrative staff equipped to move beyond task work to higher-level functions within their job requirements.

Star Achievers synergize these four components into their everyday professional performance and, over time, fully develop as leaders who exhibit confidence at work, at home and in the community.

Attitude

Achieving and sustaining a positive attitude about the employer,
clients, co-workers, and self.

Skill

Developing new and enhancing current intangible skills
that are vital to workplace success.

Teamwork

Being a part of and contributing to various team relationships,
both internal and external to the organization.

Strategy

Setting goals and cultivating enriching relationships to
actualize one’s professional self.

Better problem solver

I look at problem solving in a new way. I utilize techniques we learned when facing challenges. I have more self-confidence, especially when dealing with difficult situations or people. I offer my opinions and feelings more readily and in a tactful manner. I am less afraid to try new things. – Shari
2014-02-10T01:54:15-08:00
I look at problem solving in a new way. I utilize techniques we learned when facing challenges. I have more self-confidence, especially when dealing with difficult situations or people. I offer my opinions and feelings more readily and in a tactful manner. I am less afraid to try new things. – Shari

I am reaching for the stars

I know I was becoming complacent in how I did things, and I felt I was extremely good at what I did. The Star Achievement program made me realize I am not as good as I think I am…. That is positive – gives me something to strive for and will help me long term! – Teresa
2014-02-10T01:53:59-08:00
I know I was becoming complacent in how I did things, and I felt I was extremely good at what I did. The Star Achievement program made me realize I am not as good as I think I am…. That is positive – gives me something to strive for and will help me long term! – Teresa

My whole attitude changed

What I’ve changed as a result of Star Achievement is my whole attitude and my belief in my abilities and potential. I realize that I am a professional; it is up to me to be the best I can be, and that I am a valuable asset to my team. – Diane
2014-02-10T01:54:40-08:00
What I’ve changed as a result of Star Achievement is my whole attitude and my belief in my abilities and potential. I realize that I am a professional; it is up to me to be the best I can be, and that I am a valuable asset to my team. – Diane

Star is most important program

As I have told Learning and Development, the Star program is the most important course that I have seen that has hit Rockwell Collins in my 14 years with the company. The value of the program to the administrative staff here cannot be put into words. – Linda
2014-02-10T01:53:36-08:00
As I have told Learning and Development, the Star program is the most important course that I have seen that has hit Rockwell Collins in my 14 years with the company. The value of the program to the administrative staff here cannot be put into words. – Linda

More confident

By striving to be a Star Performer on the job, I am more confident, more creative, and more efficient. This is one training course where you don’t passively listen in a classroom, then go back to your desk and forget everything you learned. With all the group interaction, activities and workbook exercises, each person is actively involved. I find myself practicing Star principles every day. – Dixie
2014-02-10T01:52:15-08:00
By striving to be a Star Performer on the job, I am more confident, more creative, and more efficient. This is one training course where you don’t passively listen in a classroom, then go back to your desk and forget everything you learned. With all the group interaction, activities and workbook exercises, each person is actively involved. I find myself practicing Star principles every day. – Dixie

I am shining

I was given an opportunity to do a presentation for some upper management and impressed them all! I am shining here and, to my amazement, others in the company actually notice. I could not shine without having been in the Star Achievement program. – Tammy
2014-02-10T01:57:42-08:00
I was given an opportunity to do a presentation for some upper management and impressed them all! I am shining here and, to my amazement, others in the company actually notice. I could not shine without having been in the Star Achievement program. – Tammy

Energizing class

I have sat through many evening classes while going to college that lasted up to 3 ½ hours each night. But the 8 hours in this class did not make me feel tired, since the activities and feedback provided me with information to apply. – Vannessa
2014-02-10T01:53:17-08:00
I have sat through many evening classes while going to college that lasted up to 3 ½ hours each night. But the 8 hours in this class did not make me feel tired, since the activities and feedback provided me with information to apply. – Vannessa

Putting Myself Out There

With a new manager I find that I'm busier than ever before and I credit Star Achievement for "putting myself out there" and volunteering to take on functions that were somewhat out of my area of expertise, but I took the risk and dove in. I'm learning new things, meeting and working with other people and also find myself mentoring a couple of young, new-to-the-workplace people who thank me all the time for helping them transition. I'm in my 28th year at my current job and intend to retire from the workplace from this job. Thank you again for your expertise, encouragement and excellent advice & training - you'll always be a special person to me.  - Veronica
2014-02-07T04:34:51-08:00
With a new manager I find that I'm busier than ever before and I credit Star Achievement for "putting myself out there" and volunteering to take on functions that were somewhat out of my area of expertise, but I took the risk and dove in. I'm learning new things, meeting and working with other people and also find myself mentoring a couple of young, new-to-the-workplace people who thank me all the time for helping them transition. I'm in my 28th year at my current job and intend to retire from the workplace from this job. Thank you again for your expertise, encouragement and excellent advice & training - you'll always be a special person to me.  - Veronica

Star achievement has impact

We feel that Star Achievement, coupled with the MOUS program, has had a direct impact on staff retention and staff morale, which was the goal. – Melanie
2014-02-10T01:55:26-08:00
We feel that Star Achievement, coupled with the MOUS program, has had a direct impact on staff retention and staff morale, which was the goal. – Melanie

Star is top-notch quality training

Thank you for bringing a quality training program to Humana. My performance at work has improved as a result, and I have been able to implement the ideas and techniques in my personal life as well. – C. V.
2014-02-10T01:57:00-08:00
Thank you for bringing a quality training program to Humana. My performance at work has improved as a result, and I have been able to implement the ideas and techniques in my personal life as well. – C. V.

So much growth

I’m very excited and very thankful to have been part of the Star program. It really helped strengthen many of my weaknesses and enhanced my strengths – developed good assessment and strategy tools for setting goals and achieving them. I saw so much growth in everyone and me, too! – Bernadette
2014-02-10T01:56:46-08:00
I’m very excited and very thankful to have been part of the Star program. It really helped strengthen many of my weaknesses and enhanced my strengths – developed good assessment and strategy tools for setting goals and achieving them. I saw so much growth in everyone and me, too! – Bernadette

Elevated my position

I know that by attending the Star Achievement program I have elevated my position as an administrative professional, and my self-confidence has increased quite a bit. – Sheila
2014-02-10T01:54:58-08:00
I know that by attending the Star Achievement program I have elevated my position as an administrative professional, and my self-confidence has increased quite a bit. – Sheila

Sharper skills

Your program made a difference. I am a different person with sharper skills and the right attitude about getting to the next level. – Karen
2014-02-10T01:55:42-08:00
Your program made a difference. I am a different person with sharper skills and the right attitude about getting to the next level. – Karen

Promoted to management

I honestly believe the effects of this Series had a role in my getting into management. I didn’t ask for it; they saw the possibility in me. I practice what I’ve learned at work. – Christee
2014-02-10T01:58:18-08:00
I honestly believe the effects of this Series had a role in my getting into management. I didn’t ask for it; they saw the possibility in me. I practice what I’ve learned at work. – Christee

Shining every day

I asked the managers to provide me with feedback at some point if they had seen changes in their admins. One stood up immediately and said, 'I don’t need to wait until later. I can tell you right now that Robbin came back a different person and has been continuing to shine every day since! She’s sharing what she’s learning with others and is definitely energized.'– Annette Brown, Star Achievement Facilitator
2014-02-10T01:52:35-08:00
I asked the managers to provide me with feedback at some point if they had seen changes in their admins. One stood up immediately and said, 'I don’t need to wait until later. I can tell you right now that Robbin came back a different person and has been continuing to shine every day since! She’s sharing what she’s learning with others and is definitely energized.'– Annette Brown, Star Achievement Facilitator

Changed my life

This series has literally changed my life. It has reinforced many of my beliefs about my work and attitude, but you have opened my eyes to so many other avenues for me to grow. – Carol
2014-02-10T01:51:24-08:00
This series has literally changed my life. It has reinforced many of my beliefs about my work and attitude, but you have opened my eyes to so many other avenues for me to grow. – Carol

Long-lasting effect

Your Star Achievement class has had a lasting effect on me that no other class I’ve taken has ever had. – Cindy
2014-02-10T01:57:15-08:00
Your Star Achievement class has had a lasting effect on me that no other class I’ve taken has ever had. – Cindy

More poised

I wanted to thank you for teaching me all those public-speaking tips, poise, confidence, organizational skills, preparedness, etc., in Star Achievement classes. I put them all to work and won our RCOPO election last night. – Frances
2014-02-10T01:56:19-08:00
I wanted to thank you for teaching me all those public-speaking tips, poise, confidence, organizational skills, preparedness, etc., in Star Achievement classes. I put them all to work and won our RCOPO election last night. – Frances
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Star instills quantifiable intangibles:

  • Long-term behavioral changes
  • Confidence building within one’s self
  • Proactive self-starting and self-actualization
  • Comprehension of work from the executive’s perspective
  • Integration of the organization’s big-picture view into work style
  • Creates career success and talent retention
  • Reinvigorates a lackluster worker
  • Instills positive attitude and can-do willingness
  • Effects company’s bottom line
  • Increases productivity and reduces employee turnover
  • Enhances communication & ability to achieve goals

The Star Achievement Philosophy is also about …

  • Self-respect and respect for others
  • Core values: collaboration, honesty, integrity, quality, and opportunity
  • Skills development specific to the administrative profession
  • Effecting cultural change
  • Taking personal responsibility and being accountable for one’s actions
  • Setting standards of performance
  • Personal transformation and behavior change

Why The Star Achievement Series® Program Creates Change In Administrative Staff

(Audience includes: executive assistants, administrative assistants, secretaries, executive secretaries, administrators, personal assistants, office managers, customer service, support staff, senior-level assistants)

Interested in learning more about the Star Achievement Series® Program? Register for our free webinar here.

Company

Office Dynamics International
5575 South Durango Dr. Suite 106
Las Vegas, NV 89113
800-STAR-139
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