Office Dynamics - Executive And Administrative Assistant Training

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What Are Some Measurable KPIs for Executive Assistants? – Ask an Admin

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Ask an Admin was created by Office Dynamics to help administrative professionals with their problems through the help of their peers. We don’t always have an answer to each individual’s problem but we know some of you might. Please read the question and comment below.

Marje M asks:

My boss is making me write my own Key Performance Indicators.

What do you suggest for measurable ones for an Executive Assistant?

Thank you!

Please share your thoughts and advice in the comments below.

Want to learn more about Ask an Admin and how to submit your own question? Click here! 


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Grab your free Competency Assessment for assistants and see how you measure up!

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2020 Training Opportunities for Administrative Assistants

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There’s a saying that success is 5% strategy and 95% mindset. When you set your mind to improving your job skills, you take control of your life to reach your full potential. It results in you performing at your optimum level. That leads to opportunities for your career advancement.

We at Office Dynamics want you to grow and become highly efficient in your role. We offer a variety of live learning events, opportunities, and resources to increase your effectiveness. And in honor of our 30- Year Anniversary, we are offering more administrative courses, cities, and dates.

Here’s what we have in store for administrative professionals in 2020:

[Read more…]

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I’m a Bored Executive Assistant – Is It Time to Move On? – Ask an Admin

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Ask an Admin was created by Office Dynamics to help administrative professionals with their problems through the help of their peers. We don’t always have an answer to each individual’s problem but we know some of you might. Please read the question and comment below.

EA with Brains asks:

How to approach this situation?

I work for a C-level executive who gives me tasks to do even though I’ve asked my executive if there’s anything I can do to assist with project-related work. I’m bored and not sure if it’s time to search for another job. I’m over 50 and may not get a match in salary (I’m highly compensated).

Thank you!

Please share your thoughts and advice in the comments below.

Want to learn more about Ask an Admin and how to submit your own question? Click here! 

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Finding my Niche by Mary Jo Wiseman

Not all people who plan meetings are “meeting planners,” nor do all meeting planners start out their careers as meeting planners. I for one, started out on a clerical/administrative path with absolutely no knowledge at the time that a career in meeting planning even existed (and at the time it probably didn’t).

Truth be told, I had no intention when I first returned to the workforce after being a stay-at-home mom of working for the rest of my life or until retirement. But as it turns out, that’s exactly what I did. 

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How Can I Retrieve Corrupt Documents/Drawers? – Ask an Admin

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Ask an Admin was created by Office Dynamics to help administrative professionals with their problems through the help of their peers. We don’t always have an answer to each individual’s problem but we know some of you might. Please read the question and comment below.

Rose asks:

The accounting firm I work for converted to digital document management ten years ago. For the most part, things have been going well; however, with the advent of cloud computing and third party IT support, we’ve run into a situation that I need help resolving.

When a drawer goes corrupt there are only three resolutions – restore from backup, rebuild from paper documents, or a combination of both. The real problem for us comes when the paper is gone (because you converted it to a digital document, verified its integrity, digitally filed it, and shredded it), and the backup is corrupt.

When I was in charge of backup, I kept a backup from three points throughout the year. These backups were destroyed according to our records retention policy. Backup is no longer in our control.

What procedures do you have in place to ensure you can retrieve corrupt documents/drawers? 

Thank you,
Rose

Please share your thoughts and advice in the comments below.

Want to learn more about Ask an Admin and how to submit your own question? Click here! 

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A Career Portfolio Brings Value To Administrative Assistants

A stellar career portfolio captures your progressing skill levels, professional recognition, career enhancements, development activities, and impressive accomplishments. However, a common mistake many assistants make is believing that a career portfolio is only needed once in order to obtain employment or is compiled haphazardly once a year as a corporate requirement. To be very clear, a career portfolio’s primary purpose is NOT about job hunting, and I’m a firm believer that anything done haphazardly is not worth doing.

A notable professional portfolio that will serve you throughout your career should be carefully planned out and well-executed. It should impress executives and peers alike. It should be maintained and updated for as long as your career lasts. Why? Because whether you decide you want to move up in your chosen field, move out of your current profession, or stay where you are, a career portfolio will be an incredibly valuable asset. It’s worth doing because it’s simply not enough to tell people what you do and what you have accomplished. It’s not enough to give them a short resume. A career portfolio can efficiently demonstrate to leaders and peers alike that you are:

  1. Proactive.
  2. Career focused and driven.
  3. Competent and capable.
  4. Creative.
  5. Always aiming for the stars.

An important objective of a career portfolio is to really set yourself apart. You need to demonstrate that you take your chosen career as an executive assistant seriously, that you know how to elevate your leader and company through proficient work, and that you always strive for greatness. That’s what a well-executed career portfolio can say for you, and why I believe you must have one. Are you sold but not quite sure where to start? We’ve got you covered. Joan’s groundbreaking new eBook, Creating the Perfect Career Portfolio: An All-in-One Guide, will help you every step of the way. Click here learn more!

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5 Ways Better Writing Can Boost Your Credibility at Work

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Because your writing reflects your credibility, you want to craft your messages as effectively as possible. You can immediately improve it by applying these five points.

1. Make your opening sentence compelling. 

It starts with knowing your reader—a boss, a coworker, a customer. Rambling thoughts about the weather won’t interest them. Stick to directly addressing issues your recipients care about so they keep on reading.

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Office Dynamics International Celebrates 30 Years of Inspiring Administrative Excellence

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To Our Clients and Colleagues:

30 years is a long time to sustain and build a business in a very unique niche . . . one that I created . . . administrative training and development. There have been many ups and downs over the years but I would not have chosen any other path. To this day, I am passionate as ever about championing assistants, pushing them to be their very best, and teaching both assistants and their executives to build strategic partnerships. In my video, I share with you what prompted me to start the company.

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The Vanishing Executive Assistant—NOT!

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I would like to address the recent article that appeared in the Wall Street Journal on January 18, 2020 by Rachel Feintzeig regarding The Vanishing Executive Assistant. Sorry, the article is closed to WSJ subscribers only. If you do not want to invest in a subscription to WSJ, even for a few weeks, read Joan’s rebuttal below. It will give you a good idea as to what was covered in the article.

First, I have been entrenched in the administrative profession for 50 years. I worked in the profession for 20 years before starting Office Dynamics in 1990. Office Dynamics specifically focuses on training and development for administrative professionals of all levels. I have written 5 books for assistants, educated 300,000+ assistants, have worked with 70+ Fortune 500 companies, and coached 300+ executive/assistant teams. [Read more…]

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