Office Dynamics - Executive And Administrative Assistant Training

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Top 9 Communication Tips for Executive and Administrative Assistants

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Establishing rapport is critical to attaining successful business and personal relationships.  While everyone must competently use today’s information technology tools, too many of us are ignoring the proven importance and effectiveness of interpersonal communication skills. That is why we’ve put together a list of the top 9 communication tips for executive and administrative assistants that are pulled from our certification and designation course.

 1.    Try being more specific in what you say.  Speak for yourself; don’t use vague generalizations about people. This would be especially important if you are speaking to someone who needs details. You may not always know if the person you are speaking to is more of a “big picture” or “detailed” thinker. But if you really pay attention to people and listen, you can determine if they have a preference.

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Administrative Professionals Day 2019 – A Message from Dana

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I recently received an email from Joan in her trademark professional encouraging style. I realize many of you received this email and maybe additional emails celebrating Administrative Professionals Day and our profession.

Joan stated – Expand your mind; add to your skill set; challenge your thinking; look at your day in a new way; be a life-long student. You will amaze yourself! Who you are today is not all of what you are capable of becoming. Trust me. I congratulate you on how far you have come and where you are today. I encourage you to think bigger and become all you were created to be.

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Calendar Management for Executive Assistants

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Meetings, meeting, and more meetings! In spite of all the technology, meetings have not gone away. Whether your executive is holding a virtual meeting or attending a virtual or live meeting, there are certain steps you can take to ensure you are properly scheduling meetings and making your executive’s life easier.

As an assistant of 20 years, I had one perspective of meeting management. But now that I am the executive involved in numerous meetings, I can tell you what really is important. You must keep these things in mind when you are managing your executive’s calendar. Calendar management is an important skill. It is more than dropping in appointments on blank dates and times.

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9 Ways to Improve Your Organization Skills for Administrative Assistants

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Organization skills for administrative assistants are one of the most valuable skills to have as an administrative assistant.

Without the ability to organize your work and your resources, you could be twisting in the wind in no time. You may have been able to muddle along back in the day, but in today’s competitive environment, you need to work any advantage in your favor.

Fortunately, there are at least 9 ways to improve your organization skills as an administrative assistant without too much effort on your part.

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Celebrate Admin Professionals Month by Resolving to Write “Right”

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You want to be successful in your job as an administrative professional, but you feel your writing may not be as good as it should. Take to heart the following five steps and I guarantee a steady improvement!

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Dana’s Administrative Professional Advice – Ask an Admin

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From Ernan:

When we created Ask an Admin we had hopes that we’d get questions from administrative professionals having trouble finding answers to their problems. We also hoped that we’d get answers from administrative assistants and executive assistants that wanted to help. Needless to say, it has gone better than we anticipated! (NICE JOB ALL OF YOU) That is why we decided that we are going to have one of our Guest Bloggers, Dana Buchanan, give her administrative professional advice. Dana is a 20+ year veteran of the administrative field and a good friend to Office Dynamics so we thought this would be a great fit! Enjoy Ask an Admin – Dana’s Thoughts.

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Managing Multiple Managers

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Managing multiple managers can be daunting. But that is the norm today. 90% of administrative and executive assistants support more than 1 person. It is a luxury if you only support one executive or manager. I know some administrative assistants who support an entire department of 60. However, they are not providing support every day to each person. Obviously, that is impossible. The tips below are for supporting a group of managers on a regular basis. Being an excellent communicator and being organized are vital skills to managing multiple managers or executives. I hope these tips help you.

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How to Help Your Manager Get Things Done – Ask an Admin

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If you are an Administrative Professional looking for your questions to be answered by your peers, then this is the place for you! This is the best blog for advice for administrative assistants and executive assistants provided by Office Dynamics International.

This week Renee C. asks:

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What NOT to get your assistant this year for administrative professionals day

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Congratulations you have an assistant! I meet so many entrepreneurs and business leaders who are either struggling to find a great assistant or they just aren’t ready to bring one on yet. My message to them is you really don’t know what you are missing. Your business can make huge leaps by freeing up your time and putting some of the day-to-day and bigger projects into the hands of a capable assistant. I say capable because I feel that administrative professional’s day is a day about acknowledging someone who does a great job for your organization and deserves a little extra recognition. If you have an assistant in your office you don’t deem worthy enough to buy a card for on Administrative Professionals Day, perhaps you need a new assistant.

In my line of work, I have seen many executives make serious mistakes when it came to buying their assistants a little something to recognize Administrative Professionals Day and I would hate to see you do the same so here’s my advice on what not to get your assistant this year on Administrative Professionals Day.

Lunch that she has to schedule – A lunch out with the team is the typical way of showing appreciation but you completely nix any respect or appreciation when you ask your assistant to call the restaurant and make the reservation for everyone. Part of the gift would be you doing the legwork to make that lunch happen. [Read more…]

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Administrative Professionals Day Gifts

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Where would you be without your administrative assistant? Who would handle all the nitty-gritty work that needs to be done plus the big picture stuff? Who would set up your travel and meetings and troubleshoot? Who has your back, no matter what?

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