Office Dynamics - Executive And Administrative Assistant Training

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Successful Assistants Combine Left and Right Brain Thinking

adminology

Several years ago, I came up with Adminology. It was a formula for success for assistants. I still teach Adminology in our World Class Assistant™ certification and designation course because it never changes. Just bear with me as I explain this to you as it will all come together. Assistants should apply the Adminology formula to achieve better outcomes.

The formula is: Science + Art = Success. So, what do I mean by that? Well, the left side of the brain is the science side.

Words to describe left-brain thinking are:

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Too Many Meetings!! – Managing My Executives Calendar – Ask an Admin

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Ask an Admin was created by Office Dynamics to help administrative professionals with their problems through the help of their peers. We don’t always have an answer to each individuals problem but we know some of you might. Please read the question and comment below.

April M. asks:

My executive’s calendar is jam-packed on a daily basis & she’s asking me to come up with a better solution to managing her calendar. She needs time to do work, answer emails, etc, but the requests for meetings are constant and a lot of them are at her request. They are needed. They are necessary to schedule. But how do you balance ‘free’ time with meeting times? I block out time on her calendar, but inevitably a meeting gets put in its place. We’ve tried to do only 5 meetings per day, but more often than not it winds up being 7 or 8 or more! I made the suggestion that decisions/discussions happen over email vs. in person in a meeting – but that’s not possible either most of the time. Does anyone have a good meeting/scheduling hack they use? Any good tips for me?

Thank you!

Office Dynamics actually has some info on this subject (see below) but we’d love to hear what tips or advice you have. Please leave a comment below.

We have an eBook called, Mastering Your Executive’s Calendar, a blog Calendar Management for Executive Assistants, videos, Calendar Management for Executive Assistants—the Holistic Approach, Administrative Assistant – Complex Calendar Control, Executives & Assistants Working In Partnership: The Definitive Guide to Success and Managing Your Executive’s Day.

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What is a Meeting Planner Exactly?

A meeting planner by MY definition is the go-to person and should be a key member of the design (or planning) team within an organization — be it corporate, association or otherwise — charged with the responsibility of planning and executing a meeting or special event.

Planners utilize their project management experience, planning skills and attention to detail to help create and deliver events that meet or exceed expectations. They add value to an organization by drawing upon their knowledge of the hospitality industry to manage expenses and minimize risk by negotiating the best all-around rates and paying attention to contract terms.

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Executive Assistants –Developing Your “Wow” Factor

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Some executive assistants have it. Some executive assistants don’t.

What is it, you ask? That intangible, invaluable “wow” factor.

Here’s the good news: It’s a learnable trait! Anyone can develop their own unique wow factor. It has nothing to do with your title or pay grade; it’s about who you are as a professional.

The wow factor is a term we use in the World Class Assistant™ Certification and Professional Designation program to describe the powerful executive presence that the most successful administrative professionals exude. These assistants know how to command a room. They remain poised even under the most intense pressure. They know how to make intelligent decisions on-the-spot.

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Emotional Intelligence for Administrative Assistants

I have grown to love speaking on and teaching assistants about emotional intelligence. This definitely is a skill every assistant needs to know. This is a skill you can use every single day!

In our World Class Assistant course, we cover this topic and participants work on real work world case studies. They are scenarios that assistants can relate to. I reference Daniel Goleman for my classes and want to share this with you. Please quickly evaluate your level of emotional intelligence in each of the four dimensions.

Daniel Goleman, author of Working with Emotional Intelligence says, “Emotional intelligence is the ability to sense, understand, and effectively apply the power and acumen of emotions as a source of human energy, information, connection, and influence.

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Do You Have an Internal Admin Site or Hold Lunch N Learns Where You Work?

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Ask an Admin was created by Office Dynamics to help administrative professionals with their problems through the help of their peers. We don’t always have an answer to each individuals problem but we know some of you might. Please read the question and comment below.

Admin on SF Peninsula asks:

Do you have an internal admin site where you work? Or maybe you’re thinking of creating one?

I co-designed one at my company and am interested in collaborating with you.

An internal admin site is the main company site with all the links that admins find useful for their jobs centralized in one place.

Additionally, I am considering starting a monthly Admin Lunch N Learn at my place of work. My current vision would be to rotate topics and have a combination of speakers coming in. Topics related to the administrative profession would be discussed. Admins and outside speakers would have the opportunity to share their skills, experience, knowledge, etc.

If you have been a part of, or have attended anything such as these, I would like to connect with you to discuss.

I’m looking forward to your responses!

Admin on SF Peninsula

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The Assistant as a “Center of Influence”

I created the above visual as an image of the ideal situation between an executive and their assistant, especially when it comes to communication. Because of all the technology today, assistants have a very hard time staying “in the loop.” When an assistant is aware of what is going on or what is on the horizon, she or he can better anticipate, be proactive, plan better, foresee barriers, look more professional, and reduce stress. I know this from being an executive assistant for 20 years before starting Office Dynamics.

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Set Healthy Boundaries at Work

An important component to self-management versus stress-management is to set healthy boundaries in the workplace. In this article what kind of boundaries and with whom.

As administrative assistants and executive assistants, you can often feel like setting boundaries might get you fired or your leader will think you are not a team player. Some people think when I’m talking about setting boundaries, it has to do with sexual harassment in the workplace.

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How to Develop a Strong EA Group in a Company – Ask an Admin

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Ask an Admin was created by Office Dynamics to help administrative professionals with their problems through the help of their peers. We don’t always have an answer to each individuals problem but we know some of you might. Please read the question and comment below.

Katrien B asks:

We are a start-up company with offices in EMEA and in the US. In EMEA (HQ) we have 2 EA’s and in the US 3.

As EA we encounter numerous challenges in working together due to different times zones, but we do our best to let our executives shine.

I would like to develop a strong EA group in the company as I believe this is important to our role, our business, as well as to our own professional and personal growth.

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Why Certification and a Designation are Important for Executive and Administrative Assistants

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Great administrators are known as those who do their best, work at the top of their game and who work like they are in a profession of choice. One of the strongest ways to send that message is when you choose to certify.

Certification is a choice to complete a full program of study. Besides the actual skills and competencies you learn through a certification program, it also demonstrates to those around you that you can set goals and achieve objectives – you can be trusted to go the distance.

A very important quality in business today is the “stick-to-it-ness” that is so lacking in society. People start and stop things constantly. We commiserate with those who have repeated annual resolutions to lose weight, quit smoking or stop gossiping; the truth is that very few people can actually dream, envision, research, analyze, decide, execute, complete, and succeed what they set out to do.

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5575 South Durango Dr. Suite 106
Las Vegas, NV 89113
800-STAR-139
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