From the book, Who Took My Pen… Again?
Most successful people share one common trait: excellent communication skills. It’s one of the biggest “make or break” elements of every relationship. Executive assistants who have mastered and continue to hone their communication skills understand that listening between the lines, acknowledging your audience, and practicing emotional intelligence can help you succeed.
Learning Points:
- Add a soft touch in a hard-touch world.
- Don’t take no for an answer.
- Avoid miscommunication.
Participants are NOT AUTHORIZED to share any of the materials they receive as participants of this program. Anyone who is found to be sharing is in violation of our copyright and will be immediately removed without a refund. No exceptions. Please call 800-STAR-139 for group discounts.
