Beyond the RSVP - Expert Tips for Seamless Attendee Management
FREE
TRAILBLAZING
WEBINAR FOR
EXECUTIVE & ADMINISTRATIVE ASSISTANTS
with Heather Singh and Melanie Grefsheim from Troop
Attendee management for in-person meetings isn’t just about tracking RSVPs. It’s about creating a smooth, stress-free experience for every attendee.
In this webinar, we’ll take a look at the real-world challenges of planning meetings and share expert tips on attendee management, from delivering VIP experiences to managing communications, travel logistics, special requests, and post-mortems. Whether you’re organizing a team offsite, board meeting, or leadership retreat, you’ll walk away with practical strategies to stay organized, streamline your process, and deliver a standout experience for every attendee.
this webinar is presented and sponsored by
TROOP Planner simplifies meeting and travel logistics for EAs and busy professionals. It helps you choose the best location, coordinate travel, manage agendas, and track budgets—all in one platform. By consolidating essential information for easy access, comparison, and sharing, TROOP enables planners to make confident decisions, stay on budget, and keep everything—and everyone—on track.
July 22, 2025 | 10:00 - 10:45 am PT
Please check your inbox for a confirmation email from [email protected] within 10 minutes of signing up. If you do not find the email, check your spam folder or consult with your IT representative, as your organization may block emails from our domain. Note that unless you voluntarily provide your details to TROOP, you will not receive correspondence from them. Rest assured, your information will be kept confidential.
Sharing is Caring!
Whether you’re chasing down RSVPs, managing travel logistics, or making sure everyone’s needs are met, attendee management can be one of the most challenging and time-consuming parts of meeting planning.
But it doesn’t have to be!
Introducing The Art of Attendee Management: How to Make Everyone Feel Like a VIP—a comprehensive guide packed with actionable takeaways to enhance the attendee experience without adding extra stress to your plate.
Inside the guide:
- Smooth logistics
- Personalized touches
- Clear, proactive communication
- Thoughtful extras
- Exceptional hospitality
…and so much more.
We’ve outlined how to create a special experience for all of your attendees from start to finish.
Grab your copy today, and your attendees will be sure to thank you!

Heather Singh
Vice President of Product and Marketing, TROOP
Heather Singh is the VP of Product and Marketing at TROOP, leading the company’s product development initiatives and marketing strategies. She is passionate about creating innovative solutions that make a real difference in customers’ work lives. Over her career, Heather has planned, collaborated on, and attended all kinds of in-person meetings and events, from executive offsites and customer advisory boards to trade shows and company all-hands. Her favorite part of planning meetings is finding the perfect restaurant or activity for the group (including recently, pickleball near Wall Street in Manhattan). Her least favorite part is keeping track of all the meeting details.
Connect with Heather

Melanie Grefsheim
Product Marketing, TROOP
Melanie Grefsheim, the founding Product Marketer at TROOP, boasts over a decade of experience in product marketing and strategy. Her passion for storytelling and solving business challenges drives her to connect the dots effectively. At TROOP, Melanie is dedicated to enhancing meeting management solutions for Executive Assistants and Meeting Planners. Her extensive experience as a world traveler and former event tech professional uniquely positions her to drive innovative perspectives and solutions. Melanie’s favorite part of planning meetings is helping attendees prepare (including ground transportation options, weather and wardrobe planning, and understanding the agenda).
Connect with Melanie