Attitude

Attitude

admin_training

Living The BIG Life Principles

I’m wondering how many of you were reached with my BIG Life principles. I am curious if I clearly communicated what I mean by a “BIG Life.” Throughout the years, I have focused on the different aspects of BIG Life. Themes included BIG: Thoughts; Goals; Energy; Focus; Learning; Staying Power; Change; Action; Choices; Resilience; Celebration. …

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qualities of a great assistant

Qualities Of A Great Assistant

Are You a great assistant? Many times in my live workshops and seminars for executive and administrative assistants, I ask the participant to create a list of qualities, attributes, and attitudes of star-performing assistants. Over the years, I have collected more than 300 ideas that I want to share. As you go through it, check …

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Dealing with a difficult boss

Dealing With a Difficult Boss

Working with people has its pros and cons. When you work with others you are able to bounce around ideas, collaborate, get feedback, and share knowledge. However, when you work with difficult people, you may experience resistance. In the past, we’ve touched on how to deal with difficult people but let’s face it, dealing with …

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Emotional Intelligence for Assistants

Emotional Intelligence for Administrative Assistants

I have grown to love speaking on and teaching assistants about emotional intelligence. This definitely is a skill every assistant needs to know. This is a skill you can use every single day! In our World Class Assistant course, we cover this topic and participants work on real work world case studies. They are scenarios …

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training_for_administrative_assistants

How Do I Tactfully Voice My Concern? – Ask an Admin

Executive Assistants and Administrative Assistants have to deal with a lot. Whether that is working remotely, working with several managers or executives, and sometimes supporting an entire floor of employees! Usually, these difficult situations bring up situations that leave them asking, “how do I tactfully voice my concern?”

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