Office Dynamics - Executive And Administrative Assistant Training

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Emotional Intelligence for Administrative Assistants

I have grown to love speaking on and teaching assistants about emotional intelligence. This definitely is a skill every assistant needs to know. This is a skill you can use every single day!

In our World Class Assistant course, we cover this topic and participants work on real work world case studies. They are scenarios that assistants can relate to. I reference Daniel Goleman for my classes and want to share this with you. Please quickly evaluate your level of emotional intelligence in each of the four dimensions.

Daniel Goleman, author of Working with Emotional Intelligence says, “Emotional intelligence is the ability to sense, understand, and effectively apply the power and acumen of emotions as a source of human energy, information, connection, and influence.

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How Do I Tactfully Voice My Concern? – Ask an Admin

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Executive Assistants and Administrative Assistants have to deal with a lot. Whether that is working remotely, working with several managers or executives, and sometimes supporting an entire floor of employees! Usually, these difficult situations bring up situations that leave them asking, “how do I tactfully voice my concern?”

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18 Books Every Administrative Assistant and Executive Assistant Should Read

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Office Dynamics has put together a list of books for administrative assistants and executive assistants that will help you with your professional development and personal life.

Because we had so many great choices we decided to make it a little easier for you to find what you are looking for by breaking the blog into two sections. The first half of the blog contains titles that are dedicated towards the administrative assistant and executive assistant while the second half of the blog contains titles that are general to career and business but very applicable to the administrative profession.

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Administrative Professionals Not Getting Respect – Ask an Admin

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Ask an admin is your place to ask your question and have other administrative professionals, from around the world, give you their advice based on their experiences.

This administrative professional, Seething in the South, asks us:

What do you do? How do you handle…..a Manager who doesn’t acknowledge or respect my contributions? This isn’t the first time I’ve been dissed.

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Empowering Tips for the Administrative and Executive Assistant – Part 2

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In part one of “Empowering Tips” I mentioned that the word Empower is not only the theme of the 26th Annual Conference for Administrative Excellence, it is used in a variety of situations and conversations. I highlighted the many professional and personal development focuses that I have learned from Office Dynamics resources, conference, team, and owner – Ms. Joan Burge.  

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5575 South Durango Dr. Suite 106
Las Vegas, NV 89113
800-STAR-139
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