Has it been another week of adventure? A lot can happen between Monday and Friday, can’t it?
I’d like to focus today on Turning Failure into Success. Failure is a dirty word in the corporate world. And our success-oriented society often makes it difficult for those who fail to adjust. This negative attitude often forces people to take job-related failures personally, even if they had little to do with the actual events. [Read more…]
I am very fortunate in that I get to read fabulous letters from executives touting the behavior changes they see in their executive or administrative assistants after attending our Star Achievement Series® course. I love reading these letters as 1) I see the training we provided truly worked, but more importantly, 2) I learn what executives appreciate—what executives look for in an assistant—and what executives value and observe.
Recently I have read more than 40 executive letters. These executive letters are one of the requirements for a Star Achievement Series® participant to receive their CEAP (Certified Executive Administrative Professional) designation. [Read more…]
Why is it that at the time we make a decision we believe it is the best, right answer or choice. Then days, weeks or months later, we regret the decision we made. We say to ourselves, “What was I thinking? However, based on the information I had at the time, I felt I made the best choice.” We will never be perfect at making decisions but we definitely need to take each bad decision or poor choice, learn from it, and commit to making better decisions in the future. [Read more…]
As one of my recent Star Achievement students wrote me. . . “Too many administrative assistants at our organization believe that their title defines who they are.” Executives have also brought this to my attention over the past few years. They say, “Just because your title is Executive Assistant, it does not mean you are portraying the qualities and competencies of what is required in that role.” [Read more…]
It is no secret that Joan Burge and the Office Dynamics team believes in continuous education and training so we wanted to provide you with several resources that give you access to free education and training. [Read more…]
If you feel you are on the verge of stressing too much because of your job or even home life, take a step back. You might be burning out. Before it becomes full-blown, take these steps: [Read more…]