What is the World Class Assistant™ Professional Designation (CWCA)?
You might be wondering what makes the World Class Assistant™ professional designation, offered by Office Dynamics International, different from other administrative designations. There are several differences which are provided below.
World Class Assistant™ is a curriculum-based designation. Many people have not heard this language before. The only way to achieve this designation is to attend the live class and go through the curriculum with a highly-skilled facilitator. Our World Class Assistant course facilitators have been personally trained by the WCA creator, master trainer, and CEO of Office Dynamics International, Joan Burge. Joan Burge has more than 28 years of experience in instructional design and adult learning and over 40 years in the administrative profession. This is a powerful combination.
In addition to going through the entire live class, you must:
- Participate in the learning activities throughout the class
- Demonstrate that you understand the concepts taught
- Be open to on-the-spot feedback from your peers and your facilitator
- Practice the skills being taught
- Write a Professional Development Plan (during the class)
- Pass a quiz on the last day of class
- Be approved for designation by your WCA facilitator
Vigorous Hands-On Learning
Being hands-on is especially important in the classroom because it allows students to engage in kinesthetic learning. It allows students to experiment with trial and error, learn from their mistakes, and understand the potential gaps between theory and practice. Hands-on learning is also referred to as experiential learning.
Learning has not taken place until behavior has changed. In training, it’s not what you know—it’s what you do with what you know that counts. That’s why skill practice is so important. Having successful experiences in using information and techniques in the classroom increase the likelihood of on-the-job application.” – Bob Pike, founder and CEO, Bob Pike Group; a highly-respected leader in the training industry
We learn by doing, not just reading. When an assistant graduates from the World Class Assistant™ course, they know exactly HOW to do something, not just what to do. Because of ample skill practice during class, assistants immediately increase their confidence which is immensely important to be successful in the workplace.
The knowledge you gain through hands-on learning will stay with you much longer than reading materials and watching videos.
Real Shift and Transformation
Our World Class Assistant™ graduates attest to the life-changing experience and personal shift they go through by the end of their three-day training. World Class Assistant™ is not only about skill development; it’s about changing your thinking, going deep into places you have not explored, and unveiling incredible new insights that will change your life.
Because the need for soft skills in the business environment is what will ensure the continuity of the role of the administrative professional, Joan’s World Class Assistant® training focuses on those skills and allows each attendee to hone in on what they need to develop individually and provides guidance on how to do so. This ensures that all who attend will benefit as it meets each attendee where they are and provides a clear path to where they need to go. Even a seasoned Executive Assistant like me with over 30 years of experience was able to identify growth areas and take my skills to the next level. I am a proud CWCA and look forward to continuing my development journey with Joan Burge and Office Dynamics! – Kaylene St. Clair, Executive Assistant, Farmers Insurance
Value of Networking and Sharing Ideas
Nothing will ever take the place of in-person connection and interaction. Research shows that face-to-face meetings or training is powerful. It allows people to build powerful personal connections, break down barriers, see facial expressions, foster strong relationships, boost collaboration and creativity.
When you attend the Office Dynamics World Class Assistant™ course, you will work in teams. You will learn best practices from a diverse group of assistants with various experiences. You will share best practices, brainstorm, and build a bond that will last long after the class is over.
Fun Strengthens Learning
A more relaxed atmosphere means more openness to learning. While you will work very hard at your World Class Assistant™ training, you will have fun! Office Dynamics is hands-down the best at creating fun in the classroom for assistants.
Professional Development Plan
“Education without implementation is just entertainment.” At your World Class Assistant™ training, you will complete a Professional Development Plan. After each main section of material is taught, your facilitator will give you time to reflect on what you just learned and identify one main objective to focus on over the next 30 days. You will write the specific actions you will take to achieve your objective. Your highly-skilled facilitator will teach you how to write real-world objectives and action steps that will truly let you know you have made behavior changes at the end of 30 days.
There is no other administrative certification or designation course that offers this, especially where the assistant is coached on how to write a true development plan.
It is not enough for you to learn the skills you need today. Assistants need to learn the skills they will need in three to five years. This is what makes an assistant or secretary World Class!
Joan Burge has been a visionary for the administrative profession since 1990. Joan was the first to start a training company, offering robust information, solely dedicated to administrative professionals. Joan Burge has continued to be the visionary in the administrative profession with the creation of:
- Annual Conference for Administrative Excellence (started 1993)
- Comprehensive tri-level certification course, Star Achievement Series®
- Trainer Certification for the Star Achievement Series®
- Executives and Assistants Working in Partnership (created in the early 90s)
- Learning at Sea for Assistants (inaugural sailing 2016)
- World Class Assistant course (created 2003)
- Mastering Exceptional Self-Leadership Certification
The World Class Assistant certification and designation course will arm you with the skills you need for today and to be ready for the ever-changing workplace.
Elite Group Makes You Stand Out from the Crowd
Tens of thousands of administrative assistants, secretaries, and executive assistants display designations from other organizations and associations. IAAP offers the CAP and OM designation. ASAP Organization offers the PACE designation.
Because the World Class Assistant™ Designation (CWCA) can only be earned through attending the live three-day course, you will be part of a very elite group. While an assistant might have or want to obtain their CAP, OM, or PACE, we highly recommend obtaining the CWCA because it will show you stand out from the crowd, you have gone the extra mile by attending live training, and went through rigorous exercises to demonstrate you are World Class.
No Need to Recertify
Our attendees have to prove themselves during the three-day class. With a curriculum-based designation, we do not have to require re-certification. We trust that our World Class Assistant graduates will continue their learning journey if they truly grasped the meaning of World Class. Our graduates are offered many continuing learning opportunities from Office Dynamics, many of which are free. We also stay in touch with our graduates over the years.
Once you have received your official WCA Certificate of Completion with your designation, you can proudly display the CWCA initials after your name. Be sure to include the CWCA initials in your signature line, on your business cards, and your LinkedIn profile (just to name a few).
Our World Class Assistant™ course typically sells out within a short period of time! In order to deliver a cutting edge, unique experience, we intentionally keep class sizes small.
Don’t spend too long on the fence. You’ll miss the opportunity of a lifetime!