Enlighten Training Event for Administrative Assistants

Transformative Skill-Building For Administrative Professionals

An Office Dynamics International Production

June 12-13 2024

A Live Virtual Experience

tech training | power skills | community


Do you start off the year with enthusiasm and energy for professional development, only to feel yourself eventually lose motivation or become consumed by other projects?

We get it. It’s why we created Enlighten — the ultimate mid-year spark to reignite your learning and development goals.

Presented by Joan Burge, CEO of Office Dynamics International and a pioneer of the administrative training industry, Enlighten 2023 brings you…

  • Two inspired days of live, virtual learning that equip you with the must-have tech skills and power skills you need to thrive in today’s constantly changing workplace
  • A two-track approach, giving you the freedom to explore one particular set of skills or mix and match sessions from both tracks
  • Access to all session recordings, so you won’t have to miss a thing
  • Powerful opportunities to network with peers, share knowledge and show each other support


Get Enlighten 2024 news and receive subscriber-only offers delivered to your inbox. Stay updated as we reveal exciting details about early registration pricing, session topics, and esteemed speakers and trainers.


When we surveyed our audience of administrative and operations professionals, the overwhelming majority of you said that professional development is extremely important to you this year.

Another common sentiment: You don’t have much time to research to find the best insights, tools, and training delivered by trusted experts.

That’s okay — you don’t have to. Enlighten has done it for you.


Enlighten combines the modern tech skills managers crave with the “power skills” that will make you stand out in your organization. Attend the live sessions that speak to you the most and learn alongside your peers. Watch the replays of any session, anytime.


We hand-select seasoned experts within the administrative profession and the greater business world to inspire and equip you with the tactical and strategic skills that matter most to today’s leaders — and to you.


Others may promise benefits, but none have Joan’s decades of excellence in providing career training for administrative professionals around the world. We know you’ll be satisfied with your Enlighten experience. If not? You’ll get your money back. It’s a promise.


I found out about myself during these sessions. I really was drawn to the Power Skills but I thought I would be more excited about the Tech skills.
Lisa T.
Executive Assistant
It's been a great day today - looking forward to the Enhancer session and watching the training for the sessions I didn't attend. Thank you all so much for the opportunity to have access to ALL of the sessions!
Noelle C.
I think my best take away, besides the amazing skills I've been learning, is the networking! I've met some amazing people, and just enjoyed exchanging ideas and best practices.
Kayla H.
Executive Assistant


The Enlighten Conference for administrative professionals was an amazing, interactive, and highly educational event. Joan brought together subject matter experts to share their knowledge, tips, and best practices to help administrators thrive. The event was extremely well run and efficient, and not a moment was wasted. You can tell Joan wants to provide high-quality, high-engagement, high-value events for all the participants. From the speaker's perspective, I felt supported, prepared, and equipped with all the necessary information and details to have a great presentation. Joan and her team care, and it shows in all the little and big details. I look forward to future endeavors with Office Dynamics International.
Madelyn Mackie

2023 Agenda

Enlighten is a two-day live event that kicks off with an energizing keynote from Office Dynamics Founder and CEO Joan Burge.

After the keynote, you’ll dive right into Enlighten’s agenda, which offers two powerful tracks:

Tech Skills Track

If you’re like most people, you’re probably only scratching the surface of the power of your office tech software. We’ll help you get the most out of the programs you probably already own!

Power Skills Track

For many organizations, people with “soft skills” are hard to come by. This track will unlock the secrets to developing a powerful skill set in this critically vital area.

Pick one track for the entire event or mix-and-match sessions from both tracks. Both will be invaluable to your company and your career. But remember, with Enlighten; you get to experience it all regardless of which session you attend live! You’ll get access to the recordings of the entire event for 30 days.


Want to intensify your learning experience? When you register for Enlighten, select the Enhancer Plus Pass to secure your access to two additional 90-minute sessions — one Power Enhancer and one Tech Enhancer — for training that digs even deeper.

This year’s two Enhancers will be hosted by the incomparable Chrissy Roth-Francis and Vickie Sokol Evans. You won’t want to miss them.

Click on the session titles or presenters’ names to learn more.

Session times are in Pacific Time.

8:00 – 8:50 am
Settle In, Explore Hopin, Set Your Mind for Learning
9:00 – 9:50 am
10:00 - 10:50 am
10:00 - 10:50 am
11:00 - 11:50 am
11:00 - 11:50 am
12:00 - 12:30 pm
Self-Guided Video Networking
12:00 - 12:30 pm
12:30 - 12:50 pm
Enlighten Giveaway
Joan Burge
1:00 - 1:50 pm
2:00 - 3:30 pm
2:00 - 5:00 pm
Self-Guided Video Networking (Open the entire time)



We’ve carefully curated the agenda to help you conquer this quickly evolving business landscape AND grow in the skills you’ve told us you want most.


Your Enlighten workbook includes immediately applicable frameworks, templates, and discussion questions to help you get the most out of every session.


Whether sharing knowledge with peers during Assistant Exchange sessions or sharing casual convos during open Networking periods, you’ll meet lifelong industry connections and new friends.


Recordings of live sessions are captured so you can revisit the impactful teachings and training again and again.


I've enjoyed simply being in a collective space with like-minded folks dedicated to taking the admin skills to the next level!
Teresa J.
Executive Assistant
It's been really great. The extra boost was the fact that I knew I wasn't missing anything - I can go and watch the other ones later!
Elizabeth H.
Administrative Specialist
Yesterday, I was a little unsure about networking, but I tried it, and I love it! I've learned some great ideas from chatting with others.
Angela A.
Executive Assistant



At Enlighten, you’ll have key opportunities to form connections, discuss challenges, and brainstorm new ideas with admin and ops peers from all industries.

Video Networking opportunities

Allow you to drop in for easy introductions and casual conversation in a no-pressure environment

Joan Burge &
Office dynamics


Joan Burge is an executive consultant, corporate trainer, professional speaker, accomplished author — and most importantly — a former EA with over 30 years of experience in the field. Identifying an underserved audience, she founded Las Vegas-based Office Dynamics International (ODI) in 1990, bringing world-class education to the administrative profession. Since then, ODI has grown into a global industry leader, offering a broad range of training and coaching solutions for administrative assistants and their executives. Joan’s never-ending quest to provide top-notch educational programs has earned the respect of premier clients like Walt Disney World, Procter & Gamble, Cisco, Humana, Huntington Bank, Nationwide, and more. Joan is the creator of… Joan is also an active member of the American Society for Training & Development and The Society for Human Resource Management.
Training for Executive and Administrative Assistants

Joan Burge &
Office dynamics


Training for Executive and Administrative Assistants

Joan Burge is an executive consultant, corporate trainer, professional speaker, accomplished author — and most importantly — a former EA with over 30 years of experience in the field.

Identifying an underserved audience, she founded Las Vegas-based Office Dynamics International (ODI) in 1990, bringing world-class education to the administrative profession.

Since then, ODI has grown into a global industry leader, offering a broad range of training and coaching solutions for administrative assistants and their executives.

Joan’s never-ending quest to provide top-notch educational programs has earned the respect of premier clients like Walt Disney World, Procter & Gamble, Cisco, Humana, Huntington Bank, Nationwide, and more.

Joan is the creator of…

Joan is also an active member of the American Society for Training & Development and The Society for Human Resource Management.



Enlighten 2024 takes place June 12-13, 2023.

Registration closes June 11, 2024.

The Enhancer Plus Pass includes everything offered in the Single Pass, plus two 90-minute Enhancer sessions — one Tech Enhancer and one Power Skills Enhancer. Enhancer sessions are 90-minutes of training that goes even deeper. If you’re on the fence about whether to go Single Pass or Enhancer Plus — just go Enhancer! During last year’s Enlighten, we heard from many Single Pass holders who regretted not having sprung for the Enhancer Plus Pass.

Groups of five or more are eligible for a group rate. Contact our office at 800-STAR-139 to register at our group rate.

All Enlighten 2024 sessions take place live, in real time. And you’ll also get access to the session recording. When you attend live, you’ll be able to ask questions, answer polls, and connect with peers via video and chat. Each session is interactive in its own way, based on the presenter’s training style. Don’t worry; we’ll provide participation instructions in advance.

First of all… great decision! Once you’ve completed your registration and purchase, you will receive a confirmation email from Office Dynamics with your purchase receipt. And shortly after, you’ll receive a warm welcome email from Office Dynamics. In the weeks leading up to Enlighten, we’ll email you with instructions for how to use our event hosting platform Hopin, share tips for how to prepare for an amazing experience, and get you acquainted with your Enlighten Workbook. In the days before Enlighten, both Office Dynamics and Hopin will email you with event reminders and provide any remaining logistical details. After Enlighten ends, we’ll email you the session recordings and help you make a game plan for turning learnings into action.

Each pass includes 30-day access to all session recordings. It will take up to one week for Office Dynamics to prepare the recordings. And you will receive an email with your access information once the recordings become available. (Your 30 days don’t start until we send out your access email.)

Joan will deliver Enlighten’s exciting keynote and a tech training session, and host two Enlighten giveaways — so you’ll get lots of facetime with her! She’ll also be popping into some of the Video Networking sessions to meet you and make new professional friends!

Absolutely! Enlighten is designed for deep, interactive learning in the hot topics and coveted skills that matter most in business today. When multiple assistants attend Enlighten, your organization’s return on investment increases exponentially.

Each Enlighten pass holder has the power to customize their experience based on their learning preferences — choosing the sessions they will participate in live — and accessing the recordings of all sessions for 30 days after.

YES! Well, technically you don’t “need” to… but you’re absolutely going to want to!

Each Office Dynamics event, training, and workshop is unique and carefully crafted to provide you with training that helps you build a foundation for new skills, or develop your existing skills. Our teachings are designed to evolve right along with the changing business landscape, keeping you at the forefront of the administrative profession.

Enlighten is no different! Enlighten’s agenda is filled with engaging speakers and in-depth training on both emerging topics (like impactful ways of using AI), as well as a range of coveted business skills that may be eluding you.

Enlighten 2023 passes are non-refundable. Should you be unable to attend the live sessions, you will still receive access to the recordings for 30 days. Please read our Terms and Conditions for full details.

You can read Enlighten 2023 Terms and Conditions right here.


Please call Melia Amira at 800-STAR-139.
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Joan Burge

Founder & CEO of Office Dynamics International, Speaker, Trainer

Joan Burge is known as the red-lipstick-wearing “Rock Star” of administrative and executive assistant training and a successful entrepreneur who created a unique niche in 1990 by founding a training company that would uniquely provide sophisticated, robust educational programs and information to administrative professionals.

Joan is an accomplished author (8 books), professional speaker, consultant and corporate trainer. She is the creator of The Annual Conference for Administrative Excellence™; World Class Assistant™ Certification course; Star Achievement Series® Certification and Designation course; 30+ customized workshops, 200+ educational videos, 150+ articles and nearly 1,000 blog posts for executive and administrative assistants.

Her company, Office Dynamics International, is a global industry leader which offers a broad range of solutions and provides high-performance, sophisticated executive and administrative assistant training and coaching. One thing is clear: Executive assistants, their executives, HR business partners, administrators, and managers have come to rely on Office Dynamics International, because “only Joan is Joan.”

Joan’s never-ending quest to provide top-notch educational programs has earned the respect of premier clients like Cisco Systems, AT&T, Kindred Healthcare, The Boeing Co., Humana Inc., Sunoco, Nokia, Procter & Gamble, Nationwide Insurance, and Chevron.


Enlighten Kickoff Keynote: Business Trends Shaping the Administrative Role

Ready to grow your skills and knowledge towards greater career enlightenment? Join Joan Burge in this energetic 50-minute kickoff session as she welcomes you to two days of deep learning.

You’ll leave this session with knowledge of:

  • Trends shaping the current and future workplace and how those trends will impact you
  • The 19 core administrative competencies needed to excel in today’s workplace and the profession
  • What to expect from Enlighten’s dynamic roster of presenters
  • How to get the most from this virtual learning experience
  • Ways to leverage Enlighten content after the experience ends

Tech Skill

Working in Tandem with AI: A Non-Tech Exploration Into the Use of AI

The existence of AI won’t jeopardize your career, but failing to take advantage of it may.

Because now more than ever, organizations are tasking their administrative professionals with responsibilities that require advanced leadership, strategic planning, creativity, and empathy. The kinds of skills that require human expertise and judgment.

By leveraging AI-powered tools and applications, you can automate routine tasks, streamline workflows, and increase productivity. This not only saves time and effort but can also help you make more informed and data-driven decisions, leading to better business outcomes.

So, what tasks can AI take off your plate?

Drawing on her personal experiences with AI and her deep understanding of the administrative role, Joan Burge will challenge you to revolutionize the way you work by making AI your own personal assistant.

Get ready to embrace the future and take your career to the next level.

You’ll leave this session with the ability to:

  • Understand the potential of AI in enhancing your work
  • Identify the tasks where the human touch comes into play
  • Develop a strategic approach when requesting information from AI
  • Feel confident in working in tandem with AI and be able to apply your learning in your day-to-day work.

Skevi Constantinou

Founder of The PA Way, International Speaker, Trainer

Skevi Constantinou is a highly experienced former Executive Assistant who is a believer in the Assistant and Business Support profession, evoking change by encouraging colleagues to be heard as one voice.

Having created and launched the multi-award winning and global professional learning and lifestyle platform, The PA Way, Skevi’s mission is to ensure that Assistants and Business Support professionals are valued, nurtured and listened to. The PA Way delivers its learning curriculum and events through its signature ‘Loyal Royal’ membership which connects members across a global community known as the ‘AssistantHood.’

Skevi has spoken and delivered training globally as she continues to encourage the profession to ‘level up’ by owning their own light and being the best versions of themselves.

Additionally, Skevi has launched The CEO to your Glow Academy which focuses on taking control of your life and owning your power. Skevi truly understands that it’s time to shine the limelight on the profession and to ensure that those within it are fully recognised, rewarded, and celebrated.

Tech Skill

LinkedIn Accelerator: A Roadmap to Building Your Professional Brand

Skevi has grown her personal brand with thousands of connections across the world and has built a roadmap for quick and instant results to help you accelerate your LinkedIn profile.

In this exciting 50-minute session, she’ll cover everything you need to know about building your presence on LinkedIn — from overcoming doubts and fears of posting to understanding the algorithm and statistics behind this powerful platform. You’ll learn how to improve your personal profile, be more visible, and grow your network.

Skevi will also reveal LinkedIn secrets and hacks, show you how to create compelling content, and explore how being part of an online community can benefit both you and your organization.

Get ready to get excited about being on LinkedIn! With Skevi’s expert guidance and insider tips, you’ll be well on your way to building your personal brand, advancing your career, and achieving your professional goals.

You’ll leave this session with the ability to:

  • Understand the LinkedIn algorithm and statistics
  • Improve your personal profile, be more visible, and grow your network
  • Use LinkedIn secrets and hacks
  • Elevate your career through an online community

Brittnee Savage Alston

Project Management Coach

Brittnee Savage Alston is a highly skilled Program Manager and Productivity Coach with extensive experience in event and creative project management.

Before obtaining her Project Management Professional (PMP) certification, Brittnee provided executive support to multiple C-level teams across corporate, non-profit, and higher education sectors. Her expertise lies in transforming innovative concepts from mere ideas into tangible, impactful creations. Brittnee currently serves as a Manager of Event+Experience at Amazon Web Services (AWS).

In 2020, Brittnee created The Virtual Library. The Virtual Library is a community of ambitious women from all corners of the country who come together for Productivity Sessions twice a week to co-work. By co-working during these sessions, members benefit from the support of a virtual body-double, which helps to keep them accountable and on track with their work. It’s an environment where everyone is focused on being productive and achieving their goals.

Brittnee is dedicated to Agile Project Management education and helping others achieve success through the use of these powerful tools and techniques.

Power Skill

Shifting From the Administrative Mindset to the Agile Mindset

As the administrative role continues to evolve, it is becoming increasingly common to be called upon to act as informal project managers, thanks to your unique set of strengths and organizational goals.

In this 50-minute session, you will uncover the powerful connection between your current work and agile project management. With expert guidance from a certified PMP, you’ll explore fresh perspectives on planning and execution, and discover how to transform routine tasks into high-impact projects that get noticed by your superiors.

You’ll leave this session with the ability to:

  • Define agile project management
  • Identify opportunities to projectize daily tasks
  • Feel empowered to own and control your time
  • Move beyond to-do lists
  • Embrace the agile mindset

Tiffany Nguyen

Manager of Administrative Operations & EA to the CEO

Tiffany has over 10 years of experience supporting C-suite executives in the energy, financial services, private equity, and tech industries. She is a sought-after speaker in the administrative professional community for her analytical approach on strategic calendar management and productivity. Tiffany is a servant leader who is passionate about the development of assistants.

Tiffany is a thriving breast cancer warrior. When she is not spending time with her husband and son, you can find her in spin class at her favorite local studio.

Power Skill

Strategic Calendar Management: How to Perform a Calendar Audit

If only your exec had a few extra hours during the week, they could be so much more efficient! Sound familiar? Creating more time in the day – even incrementally – is something every assistant wishes they could master. And, the truth is, you can!

The first step to unlocking this skill is analyzing how executives spend their time. Join Tiffany Nguyen for an information-packed session that details:

  • WHY calendar audits are critical to being a strategic partner
  • WHAT benefits your execs will see from this method
  • HOW to start a calendar audit that makes an immediate impact

It’s time to give your exec some time back. Learn how a calendar audit can help your executive elevate efficiency today.

You’ll leave this session with the ability to:

  • Understand how calendar audits elevate an assistant’s skillset
  • Perform a calendar audit and analyze its results
  • Create an execution plan
  • Present the audit findings & proposed plan to your executive
  • Maintain a regular audit cadence and ways to evolve

Kristin Sgroi

Instructional Designer, Training Facilitator, Event Host

For more than a decade, Kristin has enjoyed staring into crystal balls and conjuring souls in service of the mysterious art we call Marketing.

Her passion for helping businesses connect with folks through education, storytelling, and community building has never been particularly motivated by emphatic claims of market “disruption.” Parsing human behavior to address our deeper wants and needs is what really gets her up in the morning. That, and the absolute thrill of collaborative creation.

Over the past 5 years, Kristin has honed a specialization in designing and facilitating professional development programs for executives, managers, and teams, that employ a blend of learning modalities. She takes great joy in partnering with subject matter experts and education leaders to create dynamic experiences that are highly actionable and a little disarming (i.e. fun).

As Director of Education at OfficeNinjas, she guided development and delivery of eight executive-level leadership and skill-building courses for administrative and operations professionals, most notably the OfficeNinjas x UC Berkeley Haas School of Business Leadership Program — the only one of its kind and caliber.

She also led the programming of popular OfficeNinjas events Admingling, Admin+ Month, and OfficeNinjas Con.

Her education clients include: Google, Asana, Bain & Co., Udemy, Stanford University, Peloton, Linkedin, Capital One, Salesforce, Paypal, Square, Booz Allen Hamilton, Boston Consulting Group, Roblox, and many more.

Power Skill

Assistant Exchange

Stepping Up & Standing Out: How to Lead From Any Seat

Note: Participants in this session should be prepared to engage on camera in live small-group discussions with fellow participants.

Being a leader at work isn’t about having a fancy title or high rank. It’s about demonstrating the skills to inspire, motivate, and guide others towards a common goal.

Get ready to take part in an empowering discussion on how administrative and operations professionals can demonstrate leadership in the workplace. In this 50-minute session, you’ll have the opportunity to break into small groups and connect with peers from all industries, as you explore your personal challenges and strategies in standing out as a leader in your role.

Don’t miss this opportunity to exchange actionable insights and support with the folks who understand you best!

You’ll leave this session with insights and ideas on:

  • Overcoming the challenges you can face when trying to lead others
  • Balancing being a leader with also being a team player and supporting the work of others
  • Handling situations where there are differing opinions or conflicting ideas among team members
  • Leading with empathy and emotional intelligence
  • Growing and developing your leadership skills

Tech Skill

Assistant Exchange

New Tools, New Rules: Best Practices for Incorporating New Tech into Your Workflow

Note: Participants in this session should be prepared to engage on camera in live small-group discussions with fellow participants.

Technology continues to advance at a break-neck pace. Then again, so does the administrative role. We know it’s crucial to stay ahead of the curve and incorporate new tech tools into our daily workflows. However, it’s equally important to approach the adoption of these tools with some best practices in mind.

In this 50-minute session, you’ll have the opportunity to break into small groups and connect with peers from all industries, as you explore best practices for incorporating new tech into yours (or your team’s) workflow.

Don’t miss this opportunity to exchange actionable insights and support from the folks who know exactly what you’re going through!

You’ll leave this session with insights and ideas on:

  • How to determine which new tech tools are worth adopting, and which aren’t
  • Overcoming the challenges you can face when trying to incorporate new tech into your workflow
  • Ensuring that your team is on board with the adoption of new tech tools, and that they’re being used effectively
  • Training and onboarding team members when introducing new tech tools
  • Balancing the benefits of new tech tools with the need to maintain data security and privacy
  • Creating a culture of continuous learning and improvement when it comes to incorporating new tech

Vickie Sokol Evans

CEO/Founder of RedCape, Microsoft Certified Trainer

Literally making the audiences’ jaws drop, Vickie Sokol Evans, author of the bestselling “100 Tips” series for both PC & Mac, teaches the world’s smartest people how to use their technology better.

She’s witty, sharp, pointed and knows more about how to get the most from Microsoft, Google and Apple productivity tools – teaching teams tricks to turn what usually takes hours into solutions that take minutes, by learning how to use the programs to their full potential. Who knew that learning technology could be so fun?

Vickie is a Microsoft Certified Trainer, specializing in Microsoft Office for both PC & Mac, OneNote, SharePoint, Teams, Office 365, G-Suite, Gmail, The Cloud, and more! She travels the globe as a sought-after international speaker delivering live Jerry Maguire-inspired keynote presentations to major brands including Microsoft, Starbucks, MasterCard, The New York Times, eBay, American Airlines, The Gates Foundation, and most notably, Bill Gates’s Team.

Tech Enhancer

Jaw-Dropping Excel Tips to Increase Your Skills, Confidence, and Accuracy

In this highly-rated, engaging session, learn the digital productivity secrets of high-performers who need to present error-free, compelling data and reports using Microsoft Excel. Whether you love or fear Excel, this session will instantly build skills, increase productivity, and create time.

You’ll leave this session with the ability to:

  • How to save time using “back to basics” tools
  • Manage your data with minimal effort using Tables and Slicers
  • Saving time and reduce errors using magical tools
  • Reveal critical information about your data
  • Plus, get a sneak peek at the skills that meet objectives of the Excel Associate and Excel Expert certification exam

Corinne Hoisington


Corinne Hoisington promises to make you love Microsoft a little more again.

Corinne is a full-time Professor of Information Systems Technology at Central Virginia Community College in Lynchburg, VA — training our future Executive Assistants, Personal Assistants, and Admins.

Corinne also travels over 200,000 miles a year providing keynote motivational topics and training to corporations, small businesses, and admin conferences in over 70 cities worldwide – for such customers as the Microsoft Corporation, Executive Assistant Live London/Johannesburg/Sydney/Wellington, Prague World Economic Forum, Cengage Learning, the International South by Southwest event, APC Conference, Capital One World Admins day, and many others.

Corinne is the recipient of the Microsoft Most Valuable Professional in Business and Computing. Presently she has authored over thirty textbooks with Cengage Learning/National Geographic such as the Microsoft Outlook 365, Office 365, Windows 11, Technology Now, and Visual Basic with App Development.

Tech Skill

Microsoft Teams: Master the Latest Features to Become a Power User

You already know that in the global hybrid workforce, the ability to seamlessly integrate and coordinate with others can make the difference between success and failure. It’s time to make your tools work harder (and smarter) for you.
Get ready to dig into the latest, greatest advanced features of Microsoft Teams with a Microsoft textbook author and expert.

In this 50-minute session, you’ll learn the best way to connect to your SharePoint, OneNote, and Outlook in Teams to create a successful workflow. And find new options to present with Teams to maximize your productivity!

You’ll leave this session with the ability to:

  • Manage the productivity strategies in the Teams digital platform and virtual environments
  • Deploy the latest Team’s tools into the everyday role of your office
  • See the latest presentation techniques in Teams
  • Utilize Sign Language View and Always-on Captions in Meetings
  • Level up your collaboration with the help of Excel Live

Abigail Barnes

Founder + Principle Trainer

Abigail Barnes is an award-winning entrepreneur, author, speaker, and corporate trainer on time management and productive wellbeing. She is a qualified coach and creator of the renowned 888 Formula.

Success by Design Training is on a mission to teach 1 million entrepreneurs & professionals how to reclaim an hour a day by 2025 using The 888 Formula.

Abigail has over 10 years’ experience in Financial Services Marketing (Investment Management, Asset Management and Hedge Funds).

She holds a BA Hons Degree in Business & Marketing Management, a Professional Postgraduate Diploma in Marketing, DipM ACIM, and is a qualified coach.

Power Skill

The Secret to Successful Time Management Using the 888 Formula

When was the last time you stopped and asked yourself:

  • Is the life I have, the one I want?
  • Are the things I am striving to achieve worth the sacrifices?
  • Am I happy with how I spend my time?

During this 50-minute session, you will explore your relationship with time, discover the secret to successful time management, and learn how to use the 888 Formula to improve your productivity and wellbeing, and uncover one missing hour from your day.

This interactive session will arm you with practical, actionable tips, tools and strategies that you can use in your organization, as well as apply to your own career and life to improve your personal productivity and work-life harmony.

You’ll leave this session with the ability to:

  • Clearly define your relationship to time
  • Understand the critical practice of “protecting the asset”
  • Master time management using the 888 Formula

Tess Vismale, CMP, DES

Chief Event Rescuer

Tess Vismale is an award-winning Event Rescuer and the Founder and CEO of iSocialExecution, Inc. — a premier Event Rescue & Execution firm. She is also Tech Whisperer for DAHLIA+ AGENCY, and a featured professional speaker.

With 25+ years in the events industry, her mission is to serve humanity and change the world by giving value and leading with collaboration.

As an early technology adopter in the Events space — and a part of the inaugural class to receive Digital Events Certified (DES) — her superpower is thriving virtually AND face-to-face, managing events, logistics, and tech merged with events, big or small.

Tess was awarded the inaugural 2023 Women of Impact Award by Women Impact Tech, and the 2022 Smart Woman in Meetings award for the Entrepreneur category. She was nominated for the MPIGA 2022 Hall of Fame/Lifetime Achievement Award, and named one of the most influential event professionals in the industry by #Eventex100list and #BizBash500 list.

She shares her insight on all things events on her podcast The Event Tech Pull Up.

Tech Skill

Mastering Communication and Collaboration Apps and Platforms

Join Tech Whisperer Tess Vismale as she unravels the hidden mysteries of Slack, Discord, and G-Suite — and discover how these powerful tools can transform the way you communicate and collaborate with your team.

In this 50-minute session, you’ll learn how to create instructions asynchronously, explore collective workspaces, and unlock the full potential of your virtual team — and you’ll gain practical skills that you can apply immediately to your work.

You’ll leave this session with the ability to:

  • Explore the ins and outs of Slack, Discord, and G-Suite.
  • Create instructions asynchronously
  • Understand and explore collective workspaces

Jessica Vann

Host of REACH - A Podcast for Executive Assistants, Founder & CEO of Maven Recruiting Group

Jessica Vann has founded and grown Maven Recruiting Group to a renowned, nationally recognized recruiting firm and brand.

Specializing in connecting high-leverage executive and personal assistants to the nation’s most prominent companies and individuals, Vann and her team assert that strong support staff are the bedrock of Silicon Valley, and have spent the last decade evangelizing the value of executive assistants and teaching executives how to work with them effectively.

An active thought leader in the administrative support community, Vann hosts REACH – A Podcast for Executive Assistants, with over 195,000 active listeners and has created an e-course and executive assistant coaching program as well.

Once a brick-and-mortar company, Vann’s COVID pivot was to transition her team to a remote organization that also spends time together at a horse ranch in the Sonoran Desert of Arizona. Maven has since been recognized by California Best Startup as one of the most innovative corporate training companies, which may have something to do with its balance of remote and ranch work.

Since its inception in 2010, Vann and Maven Recruiting have been recognized in Business Insider, Inc Best Workplaces, Inc 5000 Fastest Growing Companies, and San Francisco Business Times Top 100 Woman Owned-Businesses.


Power Skill

Chief of Staff Thinking: How to Demonstrate Yourself as a Leader and Strategic Partner

You don’t have to become a Chief of Staff to think like one.

Embracing a Chief of Staff mentality can help you position yourself as a trusted advisor and elevate your role from administrative support to strategic partner.

In this 50-minute session, you’ll learn what it means to think like a Chief of Staff — with real-life examples and actionable strategies for how to approach your role, identify opportunities for growth, and make more valuable contributions to your organization’s goals.

You’ll leave this session with the ability to:

  • Distinguish between tactical and strategic work, and when to engage in each
  • Practice honing your communication skills to ensure that you’re conveying the right information to executives
  • Provide additional leverage and air cover for executives by better understanding their goals
  • Identify and develop your personal leadership brand and position yourself as a confident, capable partner


Starla West

Executive Coach, Business Leadership Expert, Confidence Coach, Keynote Speaker

Starla West is a second-generation woman entrepreneur dedicated to helping business professionals and employers upskill emotional intelligence to lead more effectively and prepare them for the future of work in our ever-growing knowledge economy.

Armed with the insight gained from two decades in the corporate world, Starla launched her business in 2009 to help business professionals reach their highest level of interpersonal leadership effectiveness by:

  • enhancing their emotional intelligence
  • building their executive presence
  • breaking through to the authoritative place they need to be

She shows business leaders how to combine critical soft skills with hard skills to manage their relationships better, lead others more effectively, and communicate their value.

Starla’s expertise transcends a variety of industries where her tailored strategies and proven solutions empower business leaders with the right tools and resources to:

  • be more influential & persuasive
  • make better decisions and achieve superior results
  • stay relevant & competitive while thriving in a knowledge economy
  • position them for success and become more visible & promotable
  • attain their highest level of executive performance

She connects with and brings value to her clients through executive coaching, strategic work, corporate training, peer advisory forums, and keynote speaking.

Power Skill

From Supporter to Strategist: Mastering Effective Problem-Solving as an Executive Assistant

There is no denying that the role of an Executive Assistant is critical to an executive’s success.

Strategic thinking and effective problem-solving are essential skills that make an Executive Assistant a trusted partner and reliable advisor. With these skills, you can act as a force multiplier, enhancing the productivity and effectiveness of your executive leader and helping to deliver on organizational objectives.

In this 50-minute session, we will explore the key elements of strategic thinking and the skills necessary to think strategically in your role as an Executive Assistant.

By mastering these skills, you can become an invaluable partner to your executive leader and an essential contributor to the success of the organization as a whole.

You’ll leave this session with the ability to:

  • Understand the principles of strategic thinking and its importance in the modern business environment
  • Identify the components of a successful strategy, including the importance of defining a clear vision
  • Learn to think critically when identifying problems and seeking to understand their root cause
  • Learn to identify and evaluate risks and opportunities and develop a framework for making strategic decisions
  • Discover what kind of thinking style you use to learn, problem-solve, and make daily decisions and assess how your most natural approach complements your Executive’s thinking style

Chrissy Roth-Francis

Communications Coach and Talent Development Leader

Chrissy Roth-Francis is an educator at heart, but not in a books-and-classroom type of way. She’s focused her career on building up human potential, providing learning opportunities for people to be the best versions of themselves. She helps others be authentic in their leadership, communication, and connections.

Chrissy is the Director of Talent Development at LinkedIn, where she ensures their 3,800 people leaders have the skills and knowledge they need to excel in their role. Prior to that, she served as an executive communication coach for a training company, and college administrator at University of California, Berkeley and University of Southern California.

Chrissy lives in the San Francisco Bay Area with her two rambunctious little kids and wildly creative husband.

Power Enhancer

Communicating with Power
in a Virtual World

Note: Participants in this session should be prepared to engage on camera and practice the activities live with fellow participants.

We are deep into virtual communications these days — speaking alone in our room, looking into our laptop camera, and trying our best to engage an audience of little boxes. No one can avoid this anymore — whether it’s in a standing meeting with your manager, speaking up in a project meeting, or delivering a presentation to your team.

This 90-minute session will equip you with essential skills and tactics to effectively — and impactfully — communicate any message in any virtual setting.

You’ll leave this session with the ability to:

  • Understand the key skills of virtual communications in order to keep your audience engaged
  • Gain awareness of common pitfalls that detract from your message
  • Learn how to practice integrating these skills into everyday communications
  • Identify common setbacks women face that prevent them from communicating with power

Natalie Turner

Seasoned Facilitator, Certified Leadership Coach, and Formerly the Executive Assistant to the CEO and President at Base

Natalie Turner is content strategist, seasoned facilitator, certified leadership coach, and formerly the Executive Assistant to the CEO and President at Base. She believes in the power of supportive relationships and rituals, both personal and professional, to change individual lives and therefore the world. She explores these concepts while leading Base workshops, hosting the Courageous Help podcast, and in her own entrepreneurial pursuits.

Miri Yeh

VP of Product at Base

Miri Yeh is the VP of Product at Base. She is devoted to building digital products with teams of designers, developers, marketers, and strategists, with a deep focus on user experience. With a previous career in law, Miri serves as an advocate to bring the best products to life.

Tech Skill

Acing Base: How to Streamline Communication with Executives

For EAs, effective communication isn’t just important — it’s crucial. But without a streamlined system, it’s easy for it to fall through the cracks.

When you find yourself losing valuable time tracking down email threads, searching through old Teams messages, or just trying to get your executive’s valuable time and focus, you need a better solution.

Base’s application is an all-in-one workspace for assistants, combining the tools you use every day so you have one go-to place to communicate, organize, and take action.

In this 50-minute session, Natalie and Miri will show you all the ways Base can help you simplify and improve communication with the leader(s) you support.

You’ll leave this session with knowledge of how Base can help you:

  • Create daily overviews, itineraries, summaries, and more in minutes
  • Get the responses you need without the back and forth
  • Stop digging through email and Teams for important information
  • Keep relevant conversations, attachments, and context right at your fingertips
  • Collect and organize key preferences, decisions, and details

Enlighten 2023 Terms and Conditions

These are the terms and conditions (the “Agreement”) governing your participation in Enlighten 2023, produced and hosted by Office Dynamics International (Enlighten). By registering for Enlighten, you agree to these terms, which form a binding legal contract between the Enlighten owner and host, Office Dynamics International (“ODI” or “Owner and Organizer”), and the registered Attendee or Participant (“you” or “Participant”). If you are registering on behalf of another individual, it is your responsibility to ensure the person participating is aware of these terms and accepts them. By completing the registration on behalf of another individual, you warrant that you have made the Participant aware of these terms and that they have accepted these terms.

1 Participant Requirements

1.1 Access. Your registration entitles you to access Enlighten 2023. Any and all other costs associated with your attendance shall be borne solely by you, and ODI shall have no liability for such expenses.

1.2 Use of Likeness. By participating in Enlighten, you acknowledge and agree to grant ODI the right at Enlighten to record, film, live stream, photograph, or capture your likeness in any media now available or hereafter developed and to distribute, broadcast, use, or otherwise globally to disseminate, in perpetuity, such media without any further approval from you or any payment to you. This grant to ODI includes, but is not limited to, the right to edit such media, the right to use the media alone or together with other information, and the right to allow others to use or disseminate the media.

1.3 Enlighten Content. You acknowledge and agree that ODI, in its sole discretion, reserves the right to change any and all aspects of Enlighten, including but not limited to, Enlightens name, themes, content, program, speakers, performers, hosts, moderators, venue, and time. Enlighten content will be recorded by ODI and will be accessible to paid registrants for 30-days post-event. ODI is not responsible if any or all sessions fail to record due to technical issues beyond our control.

2 Prohibited Conduct

2.1 Limitations on Use. By registering for Enlighten, you agree not to sell, trade, transfer, or share your access link and/or any other Enlighten access information unless ODI grants such transfer. If ODI determines that you have violated this policy, ODI may cancel your access, retain any payments made by you, report you to law enforcement authorities, and ban you from future ODI events.

2.2 Disruptive Conduct. You acknowledge and agree that ODI reserves the right to remove you from Enlighten if ODI, in its sole discretion, determines that your participation or behavior creates a disruption or hinders Enlighten or the enjoyment of the content by other Participants.

2.3 Recording, Live Streaming, and Videotaping. Participants may not record or broadcast audio or video of the sessions during Enlighten live and post recordings.

2.4 Unethical/Non-Compliant Business Practices. ODI reserves the right to deny participation to anyone who engages in or is reputed to engage in unethical or non-compliant business practices.

2.5 In addition, ODI may exclude any prospective participant from registering for or participating in Enlighten at ODI’s sole discretion. 

3 Fees and Registration

3.1 Payment. The payment of the applicable fee for Enlighten is due upon registration. If such payment is insufficient or declined for any reason, ODI may refuse to allow you to access Enlighten and shall have no liability in that regard.

4 Cancellation and Quality Assurance

4.1 ODI strives to provide you with the most productive and effective educational experience possible. If, after completing Enlighten, you feel there is some way we can improve, please provide us in writing with your comments. 

4.2 As speakers are confirmed months before the Virtual Event, some speaker changes or topic changes may occur in the program. ODI is not responsible for speaker changes but will work to ensure a comparable speaker is chosen to participate in the program.

4.3 There are no Cancellations. All sales are final. No payments will be refunded. Please note that if you cannot attend the live event for any reason, you will receive 30-day access to the recordings. In no event shall ODI be obligated to refund all or a portion of the registration fee. 

4.4 If ODI is prevented from carrying out its obligations as it pertains to Enlighten as a result of any cause beyond its control, or such event cannot be Virtually conducted because of a software or issue with the hosting platform or due to acts of God, strikes, labor disputes, government requisitions, restrictions or war or apparent act of war, terrorism, disaster, civil disorder, epidemic or pandemic, curtailment or restriction on transportation facilities, or any other comparable calamity, casualty or condition (collectively a “Force Majeure”) ODI shall have the right to terminate Enlighten without liability immediately and shall be relieved of its obligations to Registrant. Suppose Enlighten is terminated due to a Force Majeure occurrence before the first day of the Virtual Event. In that case, ODI will reschedule Enlighten, and your registration fee will be applied to the rescheduled event.

5 Virtual Event Registration Confirmation

5.1 Once you have completed your registration, you will receive your registration confirmation by email. Please ensure that your valid email is entered correctly on the registration form. Be sure to check your junk email box, too, if any ODI email(s) are caught by spam filters. You may also need to get with your IT department and have them unblock our emails.

5.2 You will receive essential information for registered attendees electronically at the email address and mailing address that is provided on your registration form.

5.3 In addition, you will also be added to the ODI’s email list for notifications of future events, courses, programs, special announcements, promotions, and more.

5.4 If you would like to opt out of any of these benefits, a link is provided in each email to provide the ability to opt-out or update your email preferences.

5.5 If you unsubscribe entirely from ODI’s email list, ODI will no longer be able to communicate with you, and you will not receive the necessary information to attend Enlighten. At that point, it is up to you to contact ODI to receive information on Enlighten. ODI is not responsible if you miss all or any communication related to Enlighten.

Contact Us
If you have any questions about Enlighten or its terms and conditions, you may contact us in the following ways.


Melia Amira [email protected]

5575 S. Durango Dr. Suite 106
Las Vegas, NV 89113