Enlighten Training Event for Administrative Assistants

Transformative Skill-Building For Administrative Professionals

An Office Dynamics International Production

June 12-13 2024

A Live Virtual Experience

tech training | power skills | community

GET READY FOR YOUR
MID-YEAR SPARK

Do you start off the year with enthusiasm and energy for professional development, only to feel yourself eventually lose motivation or become consumed by other projects?

We get it. It’s why we created Enlighten — the ultimate mid-year spark to reignite your learning and development goals.

Presented by Joan Burge, CEO of Office Dynamics International and the pioneer of the administrative training industry, Enlighten 2024 brings you…

  • Two inspired days of live, virtual learning that equip you with the must-have tech skills and power skills you need to thrive in today’s constantly changing workplace
  • A two-track approach, giving you the freedom to explore one particular set of skills or mix and match sessions from both tracks
  • Access to all session recordings, so you won’t have to miss a thing
  • Powerful opportunities to network with peers, share knowledge and show each other support

LEARNING DESIGNED FOR YOU

When we surveyed our audience of administrative and operations professionals, the overwhelming majority of you said that professional development is extremely important to you this year.

Another common sentiment: You don’t have much time to research to find the best insights, tools, and training delivered by trusted experts.

That’s okay — you don’t have to. Enlighten has done it for you.

CUSTOM TWO-TRACK APPROACH

Enlighten combines the modern tech skills managers crave with the power skills that will make you stand out in your organization. Attend the live sessions that speak to you the most and learn alongside your peers. Access to watch the session replays.

CAREFULLY CURATED EXPERTS

We hand-select seasoned experts within the administrative profession and the greater business world to inspire and equip you with the tactical and strategic skills that matter most to today’s leaders — and to you.

THE JOAN BURGE PROMISE

Others may promise benefits, but none have Joan’s decades of excellence in providing career training for administrative professionals around the world. We know you’ll be satisfied with your Enlighten experience. If not? You’ll get your money back. It’s a promise.

WHAT LAST YEAR’S ATTENDEES LOVED ABOUT ENLIGHTEN

I found out about myself during these sessions. I really was drawn to the Power Skills but I thought I would be more excited about the Tech skills.
Lisa T.
Executive Assistant
It's been a great day today - looking forward to the Enhancer session and watching the training for the sessions I didn't attend. Thank you all so much for the opportunity to have access to ALL of the sessions!
Noelle C.
Assistant
I think my best take away, besides the amazing skills I've been learning, is the networking! I've met some amazing people, and just enjoyed exchanging ideas and best practices.
Kayla H.
Executive Assistant

What one of LAST YEAR’S PRESENTERs SAID ABOUT ENLIGHTEN

The Enlighten Conference for administrative professionals was an amazing, interactive, and highly educational event. Joan brought together subject matter experts to share their knowledge, tips, and best practices to help administrators thrive. The event was extremely well run and efficient, and not a moment was wasted. You can tell Joan wants to provide high-quality, high-engagement, high-value events for all the participants. From the speaker's perspective, I felt supported, prepared, and equipped with all the necessary information and details to have a great presentation. Joan and her team care, and it shows in all the little and big details. I look forward to future endeavors with Office Dynamics International.
Madelyn Mackie

Agenda

Enlighten is a two-day live event that kicks off with an energizing keynote from Office Dynamics Founder and CEO Joan Burge.

After the keynote, you’ll dive right into Enlighten’s agenda, which offers two powerful tracks:

Tech Skills Track

If you’re like most people, you’re probably only scratching the surface of the power of your office tech software. We’ll help you get the most out of the programs you probably already own!

Power Skills Track

For many organizations, people with “soft skills” are hard to come by. This track will unlock the secrets to developing a powerful skill set in this critically vital area.

Pick one track for the entire event or mix-and-match sessions from both tracks. Both will be invaluable to your company and your career. But remember, with Enlighten; you get to experience it all regardless of which session you attend live! You’ll get access to the recordings of the entire event for 30 days.

Enhancers

Want to intensify your learning experience? When you register for Enlighten, select the Enhancer Plus Pass to secure your access to two additional 90-minute sessions — one Power Enhancer and one Tech Enhancer — for training that digs even deeper.

Click on the session titles or presenters’ names to learn more.

Session times are in Pacific Time.

TIME (PT) SESSION TYPE PRESENTER
8:00 – 8:30 a.m.
Explore Hopin, Set Your Schedule, Network
Attendees
8:30 – 9:30 a.m.
9:30 – 9:45 a.m.
Break/Networking
Attendees
9:45 - 10:45 a.m.
9:45 - 10:45 a.m.
10:45 – 11:00 a.m.
Break/Networking
Attendees
11:00 - 12:00 p.m.
11:00 - 12:00 p.m.
12:00 – 12:15 p.m.
Break/Networking
Attendees
12:15 – 12:45 p.m.
Wrap Up/Giveaways
Joan Burge
12:45 – 2:15 p.m.
12:45 p.m. +
Video Networking (Networking is open the entire time)
Attendees
TIME (PT) SESSION TYPE PRESENTER
8:00 – 8:30 a.m.
Explore Hopin, Set Your Schedule, Network
Attendees
8:30 – 9:30 a.m.
9:30 – 9:45 a.m.
Break/Networking
Attendees
9:45 - 10:45 a.m.
9:45 - 10:45 a.m.
10:45 – 11:00 a.m.
Break/Networking
Attendees
11:00 - 12:00 p.m.
11:00 - 12:00 p.m.
12:00 – 12:15 p.m.
Break/Networking
Attendees
12:15 – 12:45 p.m.
Wrap Up/Giveaways
Joan Burge
12:45 – 2:15 p.m.
12:45 p.m. +
Video Networking (Networking is open the entire time)
Attendees

THE EXPERIENCE THAT KEEPS GIVING

SKILL-BUILDING

We’ve carefully curated the agenda to help you conquer this quickly evolving business landscape AND grow in the skills you’ve told us you want most.

BUSINESS TOOLS

Your Enlighten workbook includes immediately applicable frameworks, templates, and discussion questions to help you get the most out of every session.

NETWORKING

Whether sharing knowledge with peers during Assistant Exchange sessions or sharing casual convos during open Networking periods, you’ll meet lifelong industry connections and new friends.

RECORDINGS

Recordings of live sessions are captured so you can revisit the impactful teachings and training again and again.

MORE OF WHAT LAST YEAR’S ATTENDEES LOVED ABOUT ENLIGHTEN

I've enjoyed simply being in a collective space with like-minded folks dedicated to taking the admin skills to the next level!
Teresa J.
Executive Assistant
It's been really great. The extra boost was the fact that I knew I wasn't missing anything - I can go and watch the other ones later!
Elizabeth H.
Administrative Specialist
Yesterday, I was a little unsure about networking, but I tried it, and I love it! I've learned some great ideas from chatting with others.
Angela A.
Executive Assistant

NETWORKING & KNOWLEDGE SHARING

SOME OF THE MOST INSIGHTFUL LEARNINGS COME FROM… YOU!

At Enlighten, you’ll have key opportunities to form connections, discuss challenges, and brainstorm new ideas with admin and ops peers from all industries.

Video Networking opportunities

Allow you to drop in for easy introductions and casual conversation in a no-pressure environment.

SNAG YOUR SEAT

You have options.
Want two days of power-packed learning? Choose the Single Pass. Want all that power-packed learning AND two additional training sessions that dive even deeper? Grab the Enhancer Plus Pass. (It’s the best value!)

* We offer a group rate for teams of five or more.
Contact our office at 800-STAR-139 for details.

Enlighten Pass

ONE PASS | NO ENHANCERS
$495
$ 395 Ultra-Light Price
  • Pass includes front row seat for two days of
    transformative live virtual learning, including:
  • 2 General Sessions
  • 4 Power Skills Sessions
  • 4 Tech Skills Sessions
  • Live Video Networking
  • Enlighten Companion Workbook
  • Session Replay Recordings (30-day access)
  • Certificate of Participation
  • 1.0 CEUs
  • Entry into the Enlighten Giveaways

Enlighten Enhancer Pass

ONE PASS | TWO ENHANCERS
$595
$ 495 Ultra-Light Price
  • Pass includes front row seat for two days of
    transformative live virtual learning, including:
  • 1 Power Enhancer Session
  • 1 Tech Enhancer Session
  • 2 General Sessions
  • 4 Power Skills Sessions
  • 4 Tech Skills Sessions
  • Live Video Networking
  • Enlighten Companion Workbook
  • Session Replay Recordings (30-day access)
  • Certificate of Participation
  • 1.3 CEUs
  • Entry into the Enlighten Giveaways
BEST VALUE

Joan Burge &
Office dynamics

MEET A TRUE PIONEER OF
ADMINISTRATIVE TRAINING EXCELLENCE

Joan Burge is an executive consultant, corporate trainer, professional speaker, accomplished author — and most importantly — a former EA with over 30 years of experience in the field. Identifying an underserved audience, she founded Las Vegas-based Office Dynamics International (ODI) in 1990, bringing world-class education to the administrative profession. Since then, ODI has grown into a global industry leader, offering a broad range of training and coaching solutions for administrative assistants and their executives. Joan’s never-ending quest to provide top-notch educational programs has earned the respect of premier clients like Walt Disney World, Procter & Gamble, Cisco, Humana, Huntington Bank, Nationwide, and more. Joan is the creator of… Joan is also an active member of the American Society for Training & Development and The Society for Human Resource Management.
Training for Executive and Administrative Assistants

Joan Burge &
Office dynamics

MEET A TRUE PIONEER OF
ADMINISTRATIVE TRAINING EXCELLENCE

Training for Executive and Administrative Assistants

Joan Burge is an executive consultant, corporate trainer, professional speaker, accomplished author — and most importantly — a former EA with over 30 years of experience in the field.

Identifying an underserved audience, she founded Las Vegas-based Office Dynamics International (ODI) in 1990, bringing world-class education to the administrative profession.

Since then, ODI has grown into a global industry leader, offering a broad range of training and coaching solutions for administrative assistants and their executives.

Joan’s never-ending quest to provide top-notch educational programs has earned the respect of premier clients like Walt Disney World, Procter & Gamble, Cisco, Humana, Huntington Bank, Nationwide, and more.

Joan is the creator of…

Joan is also an active member of the American Society for Training & Development and The Society for Human Resource Management.

 

FAQ

Enlighten 2024 takes place June 12-13, 2024.

Registration closes June 11, 2024.

The Enhancer Pass includes everything offered in the Enlighten Pass, plus two 90-minute Enhancer sessions — one Tech Enhancer and one Power Skills Enhancer. Enhancer sessions are 90 minutes of training that goes even deeper. If you’re on the fence about whether to go Enlighten Pass or Enhancer Plus — just go Enhancer! During last year’s Enlighten, we heard from many Enlighten Pass holders who regretted not having sprung for the Enhancer Plus Pass.

Groups of five or more are eligible for a group rate. Contact our office at 800-STAR-139 to register at our group rate.

All Enlighten 2024 sessions take place live, in real-time. And you’ll also get access to the session recordings. When you attend live, you’ll be able to ask questions, answer polls, and connect with peers via video and chat. Each session is interactive in its own way, based on the presenter’s training style. Don’t worry; we’ll provide participation instructions in advance.

First of all… great decision! Once you’ve completed your registration and purchase, you will receive a confirmation email from Office Dynamics with your purchase receipt. Shortly after, you’ll receive a warm welcome email from Office Dynamics. In the weeks leading up to Enlighten, we’ll email you with instructions on how to use our event hosting platform, Hopin, share tips on how to prepare for an amazing experience, and get you acquainted with your Enlighten Workbook. In the days before Enlighten, both Office Dynamics and Hopin will email you with event reminders and provide any remaining logistical details. After Enlighten ends, we’ll email you the session recordings and help you make a game plan for turning learnings into action.

Each pass includes 30-day access to all session recordings. Office Dynamics may prepare the recordings over the course of one week. Once they are available, you will receive an email with your access information. (Your 30 days doesn’t start until we send you your access email.)

Joan will be hosting the opening sessions each day  as well as two Enlighten giveaways — so you’ll get lots of facetime with her! She’ll also be popping into some of the Video Networking sessions to meet you and make new professional friends!

Absolutely! Enlighten is designed for deep, interactive learning in the hot topics and coveted skills that matter most in business today. When multiple assistants attend Enlighten, your organization’s return on investment increases exponentially.

Each Enlighten pass holder has the power to customize their experience based on their learning preferences — choosing the sessions they will participate in live — and accessing the recordings of all sessions for 30 days after.

YES! Well, technically you don’t “need” to… but you’re absolutely going to want to!

Each Office Dynamics event, training, and workshop is unique and carefully crafted to provide you with training that helps you build a foundation for new skills, or develop your existing skills. Our teachings are designed to evolve right along with the changing business landscape, keeping you at the forefront of the administrative profession.

Enlighten is no different! Enlighten’s agenda is filled with engaging speakers and in-depth training on emerging topics, as well as a range of coveted business skills that may be eluding you.

Enlighten 2024 passes are non-refundable. Should you be unable to attend the live sessions, you will still receive access to the recordings for 30 days. Please read our Terms and Conditions for full details.

You can read Enlighten 2024 Terms and Conditions right here.

Please call Melia Amira at 800-STAR-139.
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Joan Burge

Joan Burge

Founder & CEO of Office Dynamics International | Speaker | Trainer

Joan Burge is known as the red-lipstick-wearing “Rock Star” of administrative and executive assistant training and a successful entrepreneur who created a unique niche in 1990 by founding a training company that would uniquely provide sophisticated, robust educational programs and information to administrative professionals.

Joan is an accomplished author (8 books), professional speaker, consultant and corporate trainer. She is the creator of The Annual Conference for Administrative Excellence™; World Class Assistant™ Certification course; Star Achievement Series® Certification and Designation course; 30+ customized workshops, 200+ educational videos, 150+ articles and nearly 1,000 blog posts for executive and administrative assistants.

Her company, Office Dynamics International, is a global industry leader which offers a broad range of solutions and provides high-performance, sophisticated executive and administrative assistant training and coaching. One thing is clear: Executive assistants, their executives, HR business partners, administrators, and managers have come to rely on Office Dynamics International, because “only Joan is Joan.”

Joan’s never-ending quest to provide top-notch educational programs has earned the respect of premier clients like Cisco Systems, AT&T, Kindred Healthcare, The Boeing Co., Humana Inc., Sunoco, Nokia, Procter & Gamble, Nationwide Insurance, and Chevron.

General

Elevate Your Career at the Enlighten Virtual Training Kickoff!

Welcome to the Enlighten virtual training event, a pivotal two-day journey designed to empower administrative professionals with the insights, skills, and strategies needed to navigate the evolving landscape of the modern workplace.

This Opening Session with host and event creator, Joan Burge, will serve as a roadmap for participants, guiding them through what to expect, how to maximize their learning experience, and the practical steps they can take to apply their new knowledge in their workplaces. Joan will set the stage for a productive and enlightening experience for participants.

  • Dive Into the Future of Your Role: Prepare to be inspired as we explore the innovative trends reshaping the administrative landscape. This is your chance to stay ahead of the curve, embracing the future with confidence and curiosity. Discover the skills that will make you indispensable in the digital era and learn how to shine in your evolving role.
  • Set Ambitious, Achievable Goals: Imagine ending this event not just with new knowledge, but with a clear, actionable plan for your professional development. Joan will guide you through setting impactful goals that align with your career aspirations and the latest industry trends.
  • Optimize Your Enlighten Training Experience: Discover practical tips to make the most out of this virtual training event. From engaging with interactive content to networking with peers, learn how to enhance your learning journey and retain valuable knowledge.
  • Navigate Post-Event Actions: What happens after the event is just as important as what happens during. Joan will help you outline the steps to take after the event to ensure that the momentum gained is not lost.
Fiona Young

Fiona Young

Building the next generation of AI-powered executive assistants | AI courses for assistants | former EA turned digital learning leader

Fiona’s spent 15,000+ hours of her career redefining what modern digital learning experiences look like.

Most recently she led learning programs at Hive Learning, the peer learning app that’s recognized as a top innovator in b2b learning tech.

Fiona built Hive’s learning content strategy, creating a cutting-edge approach to social learning that drove impressive outcomes for clients. She led a team of learning designers and crafted dozens of cohort-based programs (some award-winning) for corporate clients including household names in media, financial services, consulting, automotive, consumer products and sport.

She previously ran learning & development for Blenheim Chalcot, one of the world’s most successful venture builders, overseeing group learning strategy and programs for 3,000 people across 25 ventures.

Fiona started her career as an executive assistant in venture capital. She has a degree in Economics from the University of California at Santa Barbara.

Fiona is Californian by birth, but a Londoner by choice. When not behind her laptop she’s usually found roaming Hyde Park or eating her way through London’s endless restaurant scene.

Tech Skill

AI Chatbots for Assistants: A Practical Primer

Join this session to learn how to use AI chatbots like ChatGPT to streamline your workflows and maximize efficiency. You’ll understand how large language models (LLMs) work and their limitations, explore 11 major task categories where AI can shortcut common administrative tasks, and master the art of prompt crafting to get high-quality outputs fast.

Whether you’re new to AI or looking to build advanced prompting skills, you’ll leave inspired and ready to put AI chatbots to work.

What we’ll cover:

  • Fundamentals of AI, large language models (LLMs), and AI risk
  • Use cases for AI chatbots in the assistant workflow
  • Prompt crafting mastery through live practice
Cynthia Farquhar

Cynthia Farquhar

Master Facilitator & Top Trainer at Get Control!

Introducing Cynthia Farquhar, the powerhouse behind Get Control’s top-rated facilitation. With an impressive 20+ year track record, Cynthia has left an indelible mark on renowned institutions like American Express, Boeing, Harvard, Centers for Medicaid, and the United States Patent Office, just to name a few.

Her expertise spans a diverse range of subjects, from Time Management to Microsoft 365, DEI, Effective Communi-cation, Leadership Development, and Effective Meeting Strategies.

Tech Skill

Get Control! Of PowerPoint

Tired of lackluster slides? Say hello to “Get Control! of PowerPoint®” – your ticket to boosting your PowerPoint prowess by a staggering 30%! This class is your gateway to crafting unforgettable presentations.

Here’s what’s in store for you:

  • Score an incredible, FREE PowerPoint deck with this session!
  • Unlock the secrets of Clean Design and the 133 Method for structuring impactful presentations.
  • Gain fresh perspective by seeing your slides through your audience’s eyes.
  • Acquire practical techniques to elevate your presentations from mundane to magnificent.
  • Dive into captivating animation and transition tips to keep your audience hooked.
  • Discover innovative ways to captivate and maintain audience attention throughout.

At Get Control, we believe in blending fun with effectiveness. Get ready to create presentations that stand out and make an impact! Whether you’re a seasoned presenter or just starting out, “Get Control! of PowerPoint®” will arm you with the skills and confidence to excel in the Future of Work. Don’t miss out – reserve your spot now!

Kayla Hutchens

Kayla Hutchens

CESP | ACEA | CWCA | Award Winning Executive Assistant | Strategic Business Partner

Kayla Hutchens is an Executive Assistant with multiple certifications with two decades of experience providing excellent administrative support to all levels of managers and executives. She is currently the Executive Assistant for UES Managing Partner James Bristow. She has fostered a high-functioning strategic partnership with James, adding exponential value to UES.

Kayla is passionate about the value Administrative Professionals bring to organizations and fostering professional development opportunities for other administrative staff. In addition to continually investing time into her own professional development and growth, Kayla actively mentors other admins and advocates for quality training of administrative professionals in her organization.

Kayla moved to Las Vegas when she was eight years old, moved to the Washington DC area in 2015, and returned to Las Vegas in the summer of 2018. In her free time, she loves being creative through photography, creative writing, wood burning, creating tumblers, crafting various projects, and more.

Power Skill

How to Gain Time With Your Busy Executive

In this keynote you’re learning how to gain time with your busy executive, to not only help you succeed in your role. But also helps you assist your executive in gaining a competitive edge. The session focuses on optimizing collaboration with busy executives through proactive daily huddles, adaptable communication, transparent expectation setting, and consistently showcasing value. It emphasizes taking initiative, aligning communication styles, and maintaining clarity to foster a successful working relationship.

Key learning objectives:

  • Initiating daily huddles preemptively, without explicit disclosure, subtly educating your executive on benefits. Improving collaboration and efficiency with this proactive approach.
  • Adapting your communication style to align with your executive’s preferences, fostering improved partnership and overall communication effectiveness.
  • Proactively communicate expectations, and essential needs transparently, setting clear boundaries with your executive for a successful working relationship and mutual success.
  • Consistently project executive presence, showcasing value through language and leveraging your expertise
Hilani Ellis

Hilani Ellis

Specialized Partner and Founder, Exceptional Admins, Est. 2016 | Workflow Strategist | Career Architect | Podcast Host | Creator of ea University Training Program

Hilani Ellis is the visionary Founder of Exceptional Admins (ea), a boutique placement and training firm established in 2017. With over 18 years of impactful leadership and human capital accomplishments, Hilani has served alongside a celebrity and executives with assets totaling several billion dollars. Supporting over 150 growing teams, her impact extends beyond founder and placement – she’s an adviser to administrative professionals, a podcast host, and the driving force behind ea University’s innovative training program.

Hilani Ellis, with her captivating insights into strategic leadership and effective workflow management, continues to redefine the administrative landscape by unleashing individuals’ full potential and fostering impactful excellence.

Beyond her professional pursuits, Hilani actively contributes to the Administrative Vocational Training program at Jewish Family Services of Colorado. Balancing her business acumen with personal interests, she enjoys baking, traveling, reading, and hiking with her 2 sons and husband. She’s fascinated by historical architecture, collects unique mugs, and radiates energy like NYC.

Power Skill

SOARe: Ignite Multidimensional Thinking

A perception shift from ‘just’ to ‘strategic’ starts with YOU!

In supportive roles, it’s easy to fall into a routine that stifles innovation and progress. Studies show that professionals can enhance their performance by engaging in interactive learning environments. The SOARe Analysis framework, igniting multidimensional thinking, offers an exhilarating pathway to unlock untapped potential and drive transformative outcomes.

SOARe stands as a robust framework, embracing Strengths, Opportunities, Aspirations, Results, and Energy, offering a clear roadmap for personal and organizational advancement.

Led by Hilani Ellis, this engaging session will challenge the status quo and shed light on strategies to leverage opportunities.

In this session, you will…

Discover: Take a deep dive into discovering (or rediscovering) your abilities while gaining perspective into areas of opportunity.

Acknowledge: Identify your unique Strengths to enhance your tactical and strategic work style.

Influence: Identify your Opportunities to implement developing skills.

Aspirations: Identify actionable tactics to boost effective Results.

Shift: Walk away with an energy-conscious mindset that advances workflow and job satisfaction.

Mike Song

Mike Song

Ceo And Founder, Get Control! | Bestselling Author And Training Designer | Digital Transformation Thought Leader

Mike Song is the bestselling author of the Hamster Revolution book series and the world’s 6th most-followed time management blogger. With years of experience as a digital skills transformation and training expert, Mike has revolutionized how organizations approach tech training. For one thing, he always makes it fun, practical, and highly relevant.

For twenty years, Mike has inspired and engaged audiences around the world. He’s reached millions via interviews with CNN, FOX, NPR, and the Wall Street Journal.

But that’s not all there is to Mike. Here are some fun facts:

He’s an All-American Distance Runner, a talented singer-songwriter who once opened for Bon Jovi, and a devoted dad and husband who loves fishing from his kayak.

So, let’s welcome Mike Song and get ready to get more done and have more fun at work!

Tech Enhancer

Get Control! of Your Digital Day: Microsoft 365 Tips and Tricks

Elevate your productivity game and join our upbeat webinar! Dive into the world of Microsoft 365 and unlock a treasure trove of time-saving tips and tricks.

Here’s what you’ll discover:

  • Seamlessly navigate desktop, browser, and mobile apps
  • Explore ten exciting new digital tools on the Microsoft 365 website
  • Effortlessly collaborate and manage documents
  • Master Teams, Planner, and Forms like a pro
  • Confidently choose between OneDrive, SharePoint, or Teams file sites
  • Power up your time management via the To Do app

Get ready for an engaging, hands-on experience where learning meets fun!

Julie Perrine

Julie Perrine

Operations Strategist | Administrative Expert | Procedures Pro | Founder & CEO, All Things Admin | International Speaker & Trainer | Amazon Bestselling Author

Julie Perrine is an executive assistant turned CEO and the founder of All Things Admin. She is also an enthusiastic trainer, author, Certified Myers-Briggs Type Indicator Administrator, perpetual planner, longtime thimble collector, and adoring aunt.

As an advocate of the administrative profession, Julie encourages admins to be prepared, hone their skills, and always keep their minds open to new career opportunities. Her mission is to help assistants thrive, build and strengthen their professional relationships, and become assets to their executives and organizations. She believes that people in the administrative profession have the ability to go anywhere they want to professionally – from a desk in the C-suite supporting a top executive to becoming an executive and running their own business. Julie’s upbeat, step-by-step approach to handling the opportunities and challenges admins face includes proactive strategies for developing a plan, creating forward motion, and achieving great results.

In 2009, Julie founded All Things Admin to provide accessible, affordable training, resources, and guidance to admins worldwide. Since then, Julie and her company have become integral parts of the administrative training world by inspiring admins to transform their careers, embrace innovation, and realize their potential. She has also authored four books, The Innovative Admin, The Organized Admin, Become a Procedures Pro and Prove Your Skills! With a Powerful Professional Portfolio.

Tech Skill

Power Up Your Procedures: Transform Your SOPs with Innovative Tools

Unlock the transformative power of technology in procedures documentation. This session is designed for assistants ready to create their procedures and enhance their skill set with cutting-edge applications. Discover a handpicked selection of tools that promise to streamline your documentation process, making it faster, more efficient, and engaging. You’ll learn how to:

  • Harness Powerful Applications: Dive into both essential (Microsoft and Google) and advanced tools (AI, audio, video, flowcharts, and more) that amplify your documentation capabilities.
  • Streamline Your Workflow: Master the art of quick and effective procedures creation, organization, and formatting.
  • Embrace Advanced Features: Explore automation, collaboration, and customization to take your documentation to the next level.
  • Incorporate Multimedia: Learn to enrich your procedures with video, audio, and interactive diagrams for a more engaging experience.
  • Adopt Best Practices: Gain insights into time-saving strategies and best practices for all skill levels.

Featuring live demonstrations, this session will illuminate the potential of premium tools to revolutionize your procedures documentation. Ideal for both beginners and veterans, attendees will depart with actionable insights and the expertise to leverage everyday apps for exceptional procedures documentation.

Peggy Vasquez

Peggy Vasquez

International Speaker | Empowerment Coach | Best Selling Author

Peggy Vasquez is a dynamic force in the realm of Administrative Professionals, Managers, Human Resources, and Conference Planning. She specializes in coaching and training administrative professionals, focusing on enhancing communication, partnerships, and professionalism. Her expertise aims to bolster earnings, productivity, and job satisfaction.

An inspirational speaker, best-selling author, and empowerment coach, Peggy commenced her career as a receptionist and ascended to the role of Chief Executive Assistant. She uses her experience to mentor, coach, and empower others to succeed. Peggy is the esteemed author of three books: NOT Just An Admin, Mean Girl No More, and The Roadmap to Empowering You.

Peggy’s core mission is to empower others to achieve success. She accomplishes this by delivering keynotes and workshops worldwide. Drawing from her rich experiences, she shares her triumphs and challenges, providing practical insights and inspiration. Her ultimate aim is to guide individuals in their career paths, ensuring they leave her sessions motivated and more aware of their intrinsic value to their organizations.

Her extensive community involvement includes roles such as Past President of Women Helping Women and Founder and Past President of the Administrative Professionals of Tri-Cities. Furthermore, Peggy contributes as a board member to various nonprofit organizations

Power Skill

How to Position Yourself for a Seat at the Table

You’re IN the meeting but are you PART of the meeting? Are you tired of feeling like an observer in meetings, rather than an active contributor? Have you been told that you need to speak up in meetings and have no idea what to say? If you want to increase your impact and be seen as a valuable contributor to the team, it’s time to master your communication and leadership behaviors. In this training session, you’ll discover the key strategies for effective meeting preparation and how to project leadership. By developing these skills, you’ll earn a seat at the table and be able to be seen as a valuable contributor to the team.

Learning Highlights and Outcomes:

  • Speaking with Impact: Acquire 4 actionable steps for effective and impactful participation in leadership team meetings.
  • Communication Proficiency: Master the art of effective communication through both voice modulation and body language.
  • Demonstrating Leadership: Learn practical methods to exhibit leadership qualities within an administrative role.
  • Defining Administrative Leadership: Define and align leadership traits within the realm of administrative responsibilities.
  • Self-Leadership Importance: Understand the three key reasons for excelling as a self-leader within an administrative capacity.
  • Embracing Failure: Gain insights into how failure acts as a catalyst for personal and professional advancement.
Chrissy Scivicque

Chrissy Scivicque

Career Coach | Corporate Trainer | Eatyourcareer

Chrissy Scivicque helps ambitious professionals create nourishing and enriching careers. Her popular website, EatYourCareer.com, is devoted to this mission.

An experienced professional trainer and speaker, Chrissy believes that continuous learning and development are the foundation for lasting career fulfillment. She has developed and delivered training within some of the world’s most recognized organizations, including Amazon, Northrop Grumman, Microsoft, Capital One, Accenture, GoDaddy, and more. Audiences praise Chrissy for her high-quality content, engaging stage presence, and relatable demeanor.

As a certified Project Management Professional (PMP) and Certified Professional Career Manager (PCM), Chrissy applies both methodical structure and emotional intelligence to offer a unique perspective to the world of professional development.  As a proud former executive assistant, Chrissy has a deep understanding, admiration, and appreciation for the world of admin and its unique challenges. She is the author of three books: “The Proactive Professional”, “The Invisibility Cure” and “ELEVATE Admins” (all available on Amazon).

A former contributing career expert for U.S. News & World Report, Chrissy currently lives in Denver, CO and is a frequent guest on the morning show Good Day Colorado where she answers career-related questions from TV viewers.

Beyond the professional realm, Chrissy is an active stepmom and devoted cat-mom. In her downtime, you can find her curled up on the couch with a cuddly kitty, a warm cup of tea, and a good book (usually a mystery).

Power Skill Enhancer

Mid-Year Career Reset: Reflect, Reassess, and Re-Energize!

The middle of the year is a great time to pause and reset, both personally and professionally. Are you on track with your goals? Are they still the right goals? What adjustments need to be made? Are they minor shifts or major pivots? How can you keep your motivation going strong for another six months? After attending this session, you’ll have the answers to all these questions and more. You’ll be ready to head into the second half of the year with renewed confidence and clarity!

In this session, you will…

  • Discover a simple framework for exploring the many facets of your professional life and evaluating your current level of fulfillment.
  • Explore strategies to pinpoint your own areas for strength and improvement (without judgement or comparison).
  • Learn how to take stock of what’s working and what’s not and make appropriate changes based on what you learn.
  • Adopt practical tips to reignite your professional passion and enhance your productivity as you make progress on your career goals.
Lisa Olsen

Lisa Olsen

Senior Executive Assistant | Conference Speaker | Professional Development Specialist

Lisa advocates continuous learning and encourages administrative professionals to expand their potential, take initiative, and practice being “relationship engineers.” An enthusiastic and sought-after international speaker, her presentation style is engaging, educational, and motivational.

Her successful career as a senior executive assistant, administrative manager, and educator spans over 30+ years. She is an experienced professional development workshop facilitator and engaging conference speaker. Her passion is to help elevate the administrative career and share her knowledge and experience to help others recognize their potential and build empowered confidence in their administrative roles.

She has been a repeat keynote and concurrent session speaker at the following professional conferences:

  • Office Dynamics Conference
  • Executive Secretary Live Conferences
  • IAAP International Forum
  • Professional Business Women’s Conference (PBWC)
  • Central CA Women’s Conference (CCWC)
  • Admin Pro Forum
  • Administrative Professionals Conference (Canada and U.S.)
  • Executive Leadership Forums

Since earning her Master’s degree in Organizational Leadership in 2018, she has continued to support education and opportunities for professional development. As an adjunct faculty member at Ensign College in Salt Lake City, Utah, she teaches courses on Business Communication and Leadership Principles.

She is a Certified World Class Assistant and is certified to teach the Star Achievement Series® and World Class programs through Office Dynamics presenting them both in Las Vegas and virtually for over 15 years. She was one of the original members of the Advisory Council for the Administrative Professionals Conferences, serving two years to assist in conference educational planning and session content.

Her administrative career includes work in the healthcare and engineering industries, partnering with CEOs and senior executives, as well as the public sector, where she supported the CEO of the Sacramento Area Council of Governments. She has experience as a Community Board Coordinator, Administrative Manager and Human Resource Generalist.

Currently, she is a Senior Executive Assistant on the Executive Leadership Team at Intermountain Health in Salt Lake City, Utah, providing strategic support and partnership to the President of the Intermountain Health Foundation.

Power Skill

10 Keys to Unlock Administrative Brilliance

Step into the dynamic realm of administrative brilliance with this exhilarating workshop! This session will unveil the coveted 10 keys to unlock the brilliance within every assistant. Each key is a beacon, illuminating distinct skills and attributes to lift assistants to new heights, setting them apart and allowing them to shine in the workplace. Obstacles often stand guard at the brilliance door, thwarting our progress. It can be challenging to navigate the landscapes of varying workplace dynamics, which include transitioning into new roles, conquering self-inflicted fears, and partnering with new executives and team members. Whether you choose to practice a single key or harness the power of all 10, this workshop is the ticket to unlock administrative brilliance. Get ready to elevate, shine, and leave a lasting impression!

Throughout this session, you will:

  • Learn how to develop a leadership growth mindset.
  • Recognize the importance of being “value-driven”.
  • Complete the Brilliance Blueprint to determine assets, gaps, prospects, and hurdles.
  • Discover the elements of personal empowerment.
  • Learn the science of effective habit-building.
  • Recognize your individual brilliance factor and how to unlock it to reach your true potential.
Dawn Bjork

Dawn Bjork

CSP®, MCT, MOSE, CVP | The Software Pro® | Microsoft Certified Trainer & Certified Speaking Professional™

With over 25 years of experience as a productivity speaker and software trainer, Dawn Bjork is The Software Pro®. Her informative and engaging style helps you discover easy ways to be more productive with software.

Dawn has earned the Certified Speaking ProfessionalÔ (CSPÒ) designation, a credential held by less than 800 speakers worldwide. The creator of hundreds of training programs, Dawn is also a Microsoft Certified Trainer (MCT) as well as a Microsoft Office Specialist Expert (MOSE), and a Certified Virtual Presenter (CVP). When she’s not focused on technology and software, Dawn enjoys hiking, Pilates, and pretending she can play golf.

Tech Skill

Stop Wasting Time in Excel! Tips & Shortcuts to Be More Productive

Microsoft Excel is packed full of features designed to help you create, edit, and format a wide range of worksheet projects. With all its power, many Excel shortcuts, tips, and techniques are not obvious or intuitive. Join this session to learn how to simplify actions in Excel, customize your workspace, and discover the steps and shortcuts to quickly and easily get your work done.

  • Building Excel skills with data entry tips and easy formatting
  • Navigating shortcuts
  • Managing workbooks
  • Automating your work in Excel
  • Managing data with tables
  • Customizing your Excel environment
Joan Burge

Joan Burge

Founder & CEO of Office Dynamics International | Speaker | Trainer

Joan Burge is known as the red-lipstick-wearing “Rock Star” of administrative and executive assistant training and a successful entrepreneur who created a unique niche in 1990 by founding a training company that would uniquely provide sophisticated, robust educational programs and information to administrative professionals.

Joan is an accomplished author (8 books), professional speaker, consultant and corporate trainer. She is the creator of The Annual Conference for Administrative Excellence™; World Class Assistant™ Certification course; Star Achievement Series® Certification and Designation course; 30+ customized workshops, 200+ educational videos, 150+ articles and nearly 1,000 blog posts for executive and administrative assistants.

Her company, Office Dynamics International, is a global industry leader which offers a broad range of solutions and provides high-performance, sophisticated executive and administrative assistant training and coaching. One thing is clear: Executive assistants, their executives, HR business partners, administrators, and managers have come to rely on Office Dynamics International, because “only Joan is Joan.”

Joan’s never-ending quest to provide top-notch educational programs has earned the respect of premier clients like Cisco Systems, AT&T, Kindred Healthcare, The Boeing Co., Humana Inc., Sunoco, Nokia, Procter & Gamble, Nationwide Insurance, and Chevron.

General

Embrace a Future-Focused Mindset: Mastering Strategic Anticipation

Embracing a future-focused mindset transcends merely managing a calendar or scheduling appointments. It’s about developing an acute awareness of trends, understanding the evolving landscape of your industry, and being attuned to the strategic direction your organization is heading. For assistants aiming to evolve into world class assistants, this broader vision is essential for proactivity and invaluable support to their leaders. T

In this opening session, Joan will equip assistants with the insights and tools needed to anticipate needs, propose solutions, and support their executives and organizations in navigating the future effectively.

Key Takeaways:

  • Trend Awareness: Gain skills in identifying and interpreting industry trends and how they may impact your organization. Learn how to stay informed and ahead of the curve to anticipate changes and opportunities.
  • Strategic Insight: Understand the importance of knowing your company’s upcoming initiatives and projects. We’ll explore how to align your work with these strategic goals to enhance productivity and support your leader’s vision.
  • Proactive Engagement: Discover how to transform insights into action. This involves not only foreseeing potential challenges but actively preparing to address them before they arise, ensuring your team remains unimpeded by foreseeable obstacles.
  • Initiative vs. Proactivity: Uncover the critical difference between taking initiative in specific instances and adopting a proactive mindset that consistently anticipates future needs and opportunities, ensuring you’re not just reacting to the present but actively shaping the future.
Maggie Olson

Maggie Olson

Owner & Founder Nova Chief of Staff | Acclaimed former Chief of Staff to a President at a Fortune 40 company | Innovating Coaching, Program Development, & Chief of Staff Certification.

With two decades of experience in some of the biggest companies in retail, food/beverage, and technology, I have a history of stepping into new roles, new industries, and new businesses, and transforming teams from the ground up over and over again. I’ve seen the tremendous impact of a Chief of Staff in streamlining organization processes, improving employee culture, and advancing the goals of executive leadership in a business environment.

That’s why I’ve built, tested, and implemented a successful Chief of Staff framework, so students, professionals, and organizations can benefit from the wealth of tools, resources, and knowledge I’ve accumulated during my career.

As the Chief of Staff to a President at a Fortune 40 company—a multibillion-dollar business with 5,000+ employees—I built the president’s Chief of Staff model from the ground up to create a highly successful team, drove efficiencies, and established executive back-office structure that will be in place for years to come.

As a highly versatile leader with a strong orientation for action, I’ve been able to quickly develop sound but flexible business processes and systems which enable teams to scale at a rapid pace, with an executive presence that offers leaders confidence and trust. Now, I’m sharing that with motivated leaders looking to level-up their skills, career options, or organizational effectiveness.

My work style is upbeat, curious, dynamic, collaborative, and culture-first. I have an unwavering curiosity, and a genuine passion for leadership and work culture. To help others blaze their optimal career path, I offer fractional Chief of Staff consulting and a first-of-its-kind Chief of Staff Certification course through Nova.

Power Skill

Level Up As An Executive Assistant: Practical Steps You Can Take Right Now To Add More Value

Maggie Olson, Founder of Nova Chief of Staff, will walk through numerous steps that executive assistants can implement right away to add more value to their role. Maggie will guide participants through an exploration of the Chief of Staff role, highlighting its differences from the Executive Assistant position and identifying the ideal candidates for each role.

Whether you’re interested in leveling up to a new role or happy in the job you’re in, Maggie will share practical ways that assistants can both personally grow and increase their impact with their leader. From executive project management, to ensuring your leader is prepared for every engagement, to negotiating what’s next for you… you won’t want to miss this hands-on, resource-filled session!  

  • Gain a clear understanding of what the Chief of Staff role entails, how it differs from the Executive Assistant (EA) role, and the type of professionals best suited for this position.
  • Learn about the dynamics between the Executive Assistant and Chief of Staff roles, including how they can complement each other within an organization.
  • Level up your career in ways that do not necessarily involve moving into higher positions.
  • Discover effective strategies for expanding your professional network, which is crucial for career advancement and broader impact.
  • Increase their strategic impact with leaders, focusing on how to contribute more significantly to decision-making processes and organizational goals.
  • Gain skills in assertive communication to ensure your ideas and concerns are recognized and addressed by leadership.

Enlighten 2023 Terms and Conditions

These are the terms and conditions (the “Agreement”) governing your participation in Enlighten 2024, produced and hosted by Office Dynamics International (Enlighten). By registering for Enlighten, you agree to these terms, which form a binding legal contract between the Enlighten owner and host, Office Dynamics International (“ODI” or “Owner and Organizer”), and the registered Attendee or Participant (“you” or “Participant”). If you are registering on behalf of another individual, it is your responsibility to ensure the person participating is aware of these terms and accepts them. By completing the registration on behalf of another individual, you warrant that you have made the Participant aware of these terms and that they have accepted these terms.

1 Participant Requirements

1.1 Access. Your registration entitles you to access Enlighten 2024. Any and all other costs associated with your attendance shall be borne solely by you, and ODI shall have no liability for such expenses.

1.2 Use of Likeness. By participating in Enlighten, you acknowledge and agree to grant ODI the right at Enlighten to record, film, live stream, photograph, or capture your likeness in any media now available or hereafter developed and to distribute, broadcast, use, or otherwise globally to disseminate, in perpetuity, such media without any further approval from you or any payment to you. This grant to ODI includes, but is not limited to, the right to edit such media, the right to use the media alone or together with other information, and the right to allow others to use or disseminate the media.

1.3 Enlighten Content. You acknowledge and agree that ODI, in its sole discretion, reserves the right to change any and all aspects of Enlighten, including but not limited to, Enlightens name, themes, content, program, speakers, performers, hosts, moderators, venue, and time. Enlighten content will be recorded by ODI and will be accessible to paid registrants for 30-days post-event. ODI is not responsible if any or all sessions fail to record due to technical issues beyond our control.

2 Prohibited Conduct

2.1 Limitations on Use. By registering for Enlighten, you agree not to sell, trade, transfer, or share your access link and/or any other Enlighten access information unless ODI grants such transfer. If ODI determines that you have violated this policy, ODI may cancel your access, retain any payments made by you, report you to law enforcement authorities, and ban you from future ODI events.

2.2 Disruptive Conduct. You acknowledge and agree that ODI reserves the right to remove you from Enlighten if ODI, in its sole discretion, determines that your participation or behavior creates a disruption or hinders Enlighten or the enjoyment of the content by other Participants.

2.3 Recording, Live Streaming, and Videotaping. Participants may not record or broadcast audio or video of the sessions during Enlighten live and post recordings.

2.4 Unethical/Non-Compliant Business Practices. ODI reserves the right to deny participation to anyone who engages in or is reputed to engage in unethical or non-compliant business practices.

2.5 In addition, ODI may exclude any prospective participant from registering for or participating in Enlighten at ODI’s sole discretion. 

3 Fees and Registration

3.1 Payment. The payment of the applicable fee for Enlighten is due upon registration. If such payment is insufficient or declined for any reason, ODI may refuse to allow you to access Enlighten and shall have no liability in that regard.

4 Cancellation and Quality Assurance

4.1 ODI strives to provide you with the most productive and effective educational experience possible. If, after completing Enlighten, you feel there is some way we can improve, please provide us in writing with your comments. 

4.2 As speakers are confirmed months before the Virtual Event, some speaker changes or topic changes may occur in the program. ODI is not responsible for speaker changes but will work to ensure a comparable speaker is chosen to participate in the program.

4.3 There are no Cancellations. All sales are final. No payments will be refunded. Please note that if you cannot attend the live event for any reason, you will receive 30-day access to the recordings. In no event shall ODI be obligated to refund all or a portion of the registration fee. 

4.4 If ODI is prevented from carrying out its obligations as it pertains to Enlighten as a result of any cause beyond its control, or such event cannot be Virtually conducted because of a software or issue with the hosting platform or due to acts of God, strikes, labor disputes, government requisitions, restrictions or war or apparent act of war, terrorism, disaster, civil disorder, epidemic or pandemic, curtailment or restriction on transportation facilities, or any other comparable calamity, casualty or condition (collectively a “Force Majeure”) ODI shall have the right to terminate Enlighten without liability immediately and shall be relieved of its obligations to Registrant. Suppose Enlighten is terminated due to a Force Majeure occurrence before the first day of the Virtual Event. In that case, ODI will reschedule Enlighten, and your registration fee will be applied to the rescheduled event.

5 Virtual Event Registration Confirmation

5.1 Once you have completed your registration, you will receive your registration confirmation by email. Please ensure that your valid email is entered correctly on the registration form. Be sure to check your junk email box, too, if any ODI email(s) are caught by spam filters. You may also need to get with your IT department and have them unblock our emails.

5.2 You will receive essential information for registered attendees electronically at the email address and mailing address that is provided on your registration form.

5.3 In addition, you will also be added to the ODI’s email list for notifications of future events, courses, programs, special announcements, promotions, and more.

5.4 If you would like to opt out of any of these benefits, a link is provided in each email to provide the ability to opt-out or update your email preferences.

5.5 If you unsubscribe entirely from ODI’s email list, ODI will no longer be able to communicate with you, and you will not receive the necessary information to attend Enlighten. At that point, it is up to you to contact ODI to receive information on Enlighten. ODI is not responsible if you miss all or any communication related to Enlighten.

Contact Us
If you have any questions about Enlighten or its terms and conditions, you may contact us in the following ways.

Phone:
800-STAR-139

Email:
Melia Amira [email protected]

Address:
5575 S. Durango Dr. Suite 106
Las Vegas, NV 89113