AI Training for Administrative Professionals

Joan Burge is known as the red-lipstick-wearing “Rock Star” of administrative and executive assistant training and a successful entrepreneur who created a unique niche in 1990 by founding a training company that would uniquely provide sophisticated, robust educational programs and information to administrative professionals.

Joan is an accomplished author (8 books), professional speaker, consultant and corporate trainer. She is the creator of The Annual Conference for Administrative Excellence™; World Class Assistant™ Certification course; Star Achievement Series® Certification and Designation course; 30+ customized workshops, 200+ educational videos, 150+ articles and nearly 1,000 blog posts for executive and administrative assistants.

Her company, Office Dynamics International, is a global industry leader which offers a broad range of solutions and provides high-performance, sophisticated executive and administrative assistant training and coaching. One thing is clear: Executive assistants, their executives, HR business partners, administrators, and managers have come to rely on Office Dynamics International, because “only Joan is Joan.”

Joan’s never-ending quest to provide top-notch educational programs has earned the respect of premier clients like Cisco Systems, AT&T, Kindred Healthcare, The Boeing Co., Humana Inc., Sunoco, Nokia, Procter & Gamble, Nationwide Insurance, and Chevron.

Donna Gilliland, a professional speaker and the founder of MOS Training, Inc., a 22‑year technology training company specializing in Microsoft 365 productivity, AI-enhanced workflows, and digital workforce development for today’s rapidly evolving workspace. With decades of experience teaching adults at all skill levels, Donna is known for making complex technology clear, practical, fun and immediately usable in everyday work.

Donna’s expertise spans Microsoft Office 365, Microsoft Copilot, ChatGPT, and Digital marketing. LinkedIn branding, and modern workplace communication. She is also a contributing author in Executive Support Magazine, where her feature article on AI and career development—‘What’s Here, What’s Coming, and How It Will Boost Your Career’—was highlighted as a cover article in the 2024 issue and recognized as one of the publication’s Top 10 most-read AI articles in 2024.

Donna’s teaching philosophy is simple: equip professionals with clarity, confidence, and the practical skills they need to thrive in a rapidly evolving workplace.

Mike Song is a renowned digital transformation thought leader with expertise in time management. He holds the impressive title of being the 6th most-followed time management blogger globally. He has co-authored four best-selling books in the Hamster Revolution series, establishing himself as an authority in the field.

With a captivating presence, Mike Song has reached a vast audience through his appearances on major media platforms such as CNN, FOX, ABC, and NPR, where he has shared his expertise with millions.

Mike’s influence spans the realms of digital transformation, time management, and authorship, making him a valuable resource for those seeking to enhance their tech skills and digital skills.

Fun Facts: Mike is an All-American distance runner and an award-winning musician who has opened for Bon Jovi, Pearl Jam, and The Ramones. His mission is to raise money for causes that KEEP KIDS SAFE.

With over 30 years of hands-on experience in HR, Reanette Etzler has become a trusted voice in the field, guiding organizations to see the full ROI of strategic HR. Known as “The Strategic HR Coach,” Reanette transforms the way HR is understood, emphasizing its role as a critical partner in driving business results. Her dynamic speaking style is both impactful and approachable, making complex HR concepts not only digestible but also highly actionable.

As a speaker, Reanette delivers inspiring insights on the power of HR strategy, connecting people-centric practices with tangible organizational success. Her presentations are tailored to both HR professionals looking to elevate their role and executives seeking to understand the true value of HR in boosting growth, retention, and workplace engagement. Whether discussing AI’s role in HR, navigating trauma in the workplace, or building leaders who genuinely connect, Reanette’s insights create a paradigm shift in her audiences’ view of HR.

Reanette’s experience spans public and private sectors, consulting with industries ranging from retail to finance, equipping HR professionals with strategies that align seamlessly with organizational goals. Her mission is simple but powerful: to redefine HR’s role as a strategic driver for the business and a respected partner in achieving exceptional results. As a speaker, she motivates her audience to embrace a new HR model—one that moves beyond compliance and transforms the business’s bottom line.

Introducing Cynthia Farquhar, the powerhouse behind Get Control’s top-rated facilitation. With an impressive 20+ year track record, Cynthia has left an indelible mark on renowned institutions like American Express, Boeing, Harvard, Centers for Medicaid, and the United States Patent Office, to name a few.

Her expertise spans a diverse range of subjects, including Time Management, Microsoft 365, DEI, Effective Communication, Leadership Development, and Effective Meeting Strategies.