AI Training for Administrative Professionals

Start your day with a powerful kickoff from Joan Burge that sets the tone for an energizing, eye opening, and future focused experience. In this opening session, Joan will welcome attendees, prepare them for what is ahead, and share a clear look at where we stand today with AI and what it means for the evolving role of the assistant. This session is designed to ignite confidence, spark curiosity, and help attendees step into the day with purpose and excitement.

What you will gain:

• A clear understanding of how to navigate the event and get the most from each session
• Insight into how AI is transforming the workplace and what it truly means for assistants
• Inspiration to approach AI as a partner that expands your value rather than replaces it
• A renewed sense of confidence in the human strengths that set assistants apart
• A focused mindset to help you experience the day with intention, curiosity, and energy

The AI Power Duo: ChatGPT + Microsoft Copilot for Everyday Productivity™ gives administrative professionals a clear, practical understanding of how these two tools work differently and how they work best together.

In this session, attendees will learn the distinct roles ChatGPT and Copilot play in project work, why those differences matter, and how to use each tool strategically rather than interchangeably.

Participants will also see how foundational prompting principles apply across both tools, while the outcomes differ based on each tool’s capabilities and context.

Through brief, real-world examples, attendees will learn when to begin in ChatGPT for planning and ideation, and when to move into Copilot for execution inside Microsoft 365 applications.

The goal is for participants to leave with clarity, confidence, and a practical framework they can apply immediately in their daily workflows.

• Understand the primary functional difference between ChatGPT (project thinking partner) and Microsoft Copilot (a file‑focused productivity partner).
• Understand how prompting fundamentals transfer across both tools—but produce different types of results.
• Learn when to begin in ChatGPT for planning, ideation, and structure, and when to transition into Copilot within your Microsoft 365 apps for execution.
• Identify simple, real‑world scenarios where combining both tools increases clarity, speed, and productivity.

If your whirlwind romance with AI has hit the wall – This talk will get you on track to becoming your organization’s leading AI Techspert.  Most professionals are stuck with awkward workflows and complex prompt strategies that leave Copilot and ChatGPT feeling distant. This session reveals the hidden strategies that help you breakthrough common AI challenges to rekindle your love affair with artificial intelligence.

• Shift your AI mindset – Discover a strategic approach that sets clear weekly goals, helping you steadily improve your proficiency and confidence with AI.
• Master digital dexterity – Unlock lightning-fast shortcuts, mobile hacks, and clever navigation tricks that simplify your pathway to better AI results.
• Automate your greatest hits – Discover three mind-blowing template tools that let you save, personalize, and deploy your best prompts in one click.

Led by Mike Song, bestselling author of How to AI and a leading digital skills influencer who has appeared on every major news network, this session delivers insights you won’t hear anywhere else. Mike has helped thousands of professionals fall in love with technology by making it simple, strategic, and powerful. Join us to stop the awkwardness and start a productive, lasting romance with AI.

Administrative professionals are drowning in tasks that feel necessary but aren’t strategic—sound familiar? This session reveals the unexpected ways AI can transform your role from transactional task-manager to transformational business partner. We’re not talking about the obvious stuff (ChatGPT for emails—yawn). We’re uncovering the hidden AI applications that will make you say “I didn’t even think of using AI for that!” You’ll discover how to set up your AI assistant to handle the work that’s been keeping you stuck in reactive mode, freeing you to focus on the strategic impact that gets you noticed, valued, and promoted. This isn’t about replacing your skills—it’s about amplifying them so you can finally step into the strategic role you were meant to have.

Five Power Takeaways

1. AI Assistant Setup Essentials – The exact steps to configure your AI assistant from scratch, and how to get it working within 30 minutes
2. Building Your AI’s Memory System – How to teach your AI assistant about your executive’s preferences, communication style, recurring tasks, and organizational context so it gets smarter with every interaction
3. Custom Instructions That Actually Work – Create specific instructions for different types of tasks (meeting prep, document creation, research, scheduling) that deliver consistent, usable results every time
4. Time-Saving Automations You Didn’t Know Existed – Discover unexpected AI assistant capabilities beyond email that reclaim 5-10 hours per week for strategic work.
5. Review set up for some of your TOP tasks – A practical plan for travel, digital career tracking, and strategic initiatives.

If your AI romance feels exciting but unpredictable, this session will teach you how to build a strong, reliable partnership with Copilot and ChatGPT. Most professionals dabble with freestyle prompts that deliver hit-or-miss results. It’s time to move beyond casual conversations and create Power Prompts—high-quality, reusable templates that transform AI into your most dependable digital partner.

What You’ll Learn:

• Decode Prompt Types – Explore the three major prompt styles: Search, Conversational, and Power. Understand when to use each and why Power Prompts are the ultimate game-changer.
• Design Your Power Prompt System – Learn a proven framework for building prompts that handle recurring, high-value tasks like budget planning, executive messaging, and travel itineraries.
• Boost Prompt Quality by 50% – Apply expert strategies and shortcuts to elevate your prompts from good to exceptional—fast.
• Swap and Steal the Best – While spouse swapping may not be your thing, swapping your best prompts is highly encouraged! You might just experience love at first prompt when you discover a template that changes everything.

Led by Cynthia Farquhar, a leading AI workflow strategist, this session is your chance to stop flirting with AI and start building a productive, long-term relationship. By the end, you’ll have two to three custom Power Prompts ready to deploy—saving time, reducing stress, and making you the go-to AI expert in your organization.