Virtual AI Training for Administrative Professionals
SMARTER AI. SMARTER WORK. STRONGER YOU.
The week of Valentine's Day, we're giving admins something new to fall for, and it won't take flowers, chocolate, or a fancy dinner. This year the romance goes deeper: real tools, real workflows, and a relationship with AI built to actually last.
The Next Chapter
Attraction Isn’t a Relationship.
Plenty of admins have already had a little fling with AI, a clever email draft here, a quick summary there. But knowing AI exists isn’t the same as knowing how to use it. And using it once isn’t the same as building it into how you actually work. That’s the gap between attraction and a relationship. Fall in Love with AI 2027 is built for the second one.
From Our Survey
96% of admins can now use AI at work. Only 48% have ever been formally trained on it. That gap is exactly why this event exists.
"The goal isn't to compete with AI. It's to become exceptionally good at working with it."
Pillar One —
The Meet-Cute
Smarter AI
Discover what today’s AI can actually do, and why it might surprise you.
Pillar Two —
Getting Serious
Smarter Work
Move from flirting with prompts to a real working partnership.
Pillar Three —
What AI Can't Fall For
Stronger You
Move from flirting with prompts to a real working partnership.
These three pillars are the direction we’re building 2027 around. Specific sessions and speakers are still being confirmed, and we’ll share the full agenda as soon as it’s locked.
Pillar One · The Meet-Cute
SMARTER AI
Discover what AI can do now.
AI has changed more in the last year than most relationships change in five. Even admins who use it every day don’t know everything today’s tools, think Claude, ChatGPT, Copilot, Gemini, and the agent and research capabilities most people haven’t tried yet, can do. Consider this your proper introduction. The exact sessions are still being finalized, but discovery like this is the whole point of the pillar.
From Our Survey
74% of admins told us they want training on AI features they don't even know exist yet. This pillar is built for exactly that reaction.
"AI has gotten smarter. Have you kept up?"
Pillar Two · Getting Serious
SMARTER WORK
Move from playing with AI to working with AI.
There’s a big difference between asking AI to write one email and trusting it to help run your week. This is where the relationship gets real, where research, project prep, document analysis, and recurring processes start pulling their weight instead of living in a single chat box. We’re still finalizing exactly which workflows each session covers, but this is the shift we’re building toward.
From Our Survey
For 59% of admins, AI still touches less than 10% of their workload.
This is where we close that gap.
"I want to learn how to build AI-powered workflows that handle routine administrative tasks so I can focus on executive decision support, process improvement, and high-value work."
Survey respondent, on the skill they most want to develop.
Pillar Three · What AI Can't Fall For
STRONGER YOU
Because the smarter AI gets, the more your thinking matters.
No algorithm can read a room, sense what your exec didn’t say, or know which battles are worth having. The advantage was never about competing with AI. It’s about knowing which intelligence to use when.
"AI is not a replacement for Administrative Professionals; it is an amplifier that enhances our ability to deliver greater value. Uniquely human strengths, including emotional intelligence, sound judgment, discretion, relationship management, and critical thinking, are essential."
Survey respondent, 19 years’ experience.
Here's the division of labor
AI can generate options
You exercise judgment
AI can analyze information
You understand context
AI can draft the message
You understand the relationship
AI can build the project plan
You know the people who execute it
AI can summarize the meeting
You noticed what wasn't said
AI can recommend
You decide
The Bigger Picture
Why Fall in Love with AI?
If AI feels powerful but inconsistent, helpful one day and frustrating the next, you’re not alone. This event is built to move you from experimenting to feeling confident and intentional.
It's the Future:
AI is becoming as fundamental as the computer once was. Getting ahead of it now means staying ahead later.
Empower Your Role:
Let AI take over the routine work so you can focus on the complex, creative parts of your job that actually move the needle.
Stay Competitive & Relevant:
As workplaces go digital, AI fluency keeps you indispensable instead of catching up from behind.
Elevate Your Professional Value:
AI proficiency positions you as innovative, adaptable, and ready for what's next.
"Mastering AI isn’t just about keeping up with the future; it’s about shaping it—empowering administrative professionals to lead, innovate, and redefine their role in ways that matter most."
Event Highlights
In-Depth AI Sessions:
Explore advanced tools and best practices designed to revolutionize how you work in your administrative role.
Practical, Hands-On Learning:
From project management to workflow efficiency, see how AI can help with the work you do every day. More topics will be announced as the agenda is confirmed.
Collaborate with Peers:
Engage with like-minded administrative professionals who are equally passionate about staying ahead with AI, sharing ideas and best practices through an interactive chat.
“AI felt overwhelming at first, but this helped me understand how to actually use it in my day to day work.”
Agenda & Speakers
Still playing a little hard to get.
We’re lining up real tool walkthroughs, fresh voices, and the human-side moments this event is known for. We’ll announce the full agenda and speaker lineup as they’re confirmed. No ghosting, we promise.
Join the list below, and we’ll send them your way first.
Joan Burge
Founder & CEO Office Dynamics International | Speaker | Trainer
Mike Song
CEO @ GetControl.net | Revolutionizing Productivity with Digital Skills
Reanette Etzler
Keynote Speaker | Workshop Facilitator | Ground Shaker
Ayanna Castro
PM x HR Professional | Global Speaker
February 11, 2027
Times shown in Pacific Time | Click on any session to reveal more information.
7:30 – 8:00 a.m.
The First Connection: get acquainted with the platform, set up your profile, and make connections.
8:00 - 8:50 am
The AI Shift: What's New, What's Next, and What It Means for You | Joan Burge
The AI Shift: What's New, What's Next, and What It Means for You | Joan Burge
Joan Burge
Founder & CEO Office Dynamics International | Speaker | Trainer
About Joan
Joan Burge is known as the red-lipstick-wearing “Rock Star” of administrative and executive assistant training and a successful entrepreneur who created a unique niche in 1990 by founding a training company that would uniquely provide sophisticated, robust educational programs and information to administrative professionals.
Joan is an accomplished author (8 books), professional speaker, consultant and corporate trainer. She is the creator of The Annual Conference for Administrative Excellence™; World Class Assistant™ Certification course; Star Achievement Series® Certification and Designation course; 30+ customized workshops, 200+ educational videos, 150+ articles and nearly 1,000 blog posts for executive and administrative assistants.
Her company, Office Dynamics International, is a global industry leader which offers a broad range of solutions and provides high-performance, sophisticated executive and administrative assistant training and coaching. One thing is clear: Executive assistants, their executives, HR business partners, administrators, and managers have come to rely on Office Dynamics International, because “only Joan is Joan.”
Joan’s never-ending quest to provide top-notch educational programs has earned the respect of premier clients like Cisco Systems, AT&T, Kindred Healthcare, The Boeing Co., Humana Inc., Sunoco, Nokia, Procter & Gamble, Nationwide Insurance, and Chevron.
About this session
AI isn’t standing still, and neither is the administrative profession. New capabilities, AI agents, increasingly connected workplace systems, and changing executive expectations are reshaping how work gets done and creating opportunities that didn’t exist just a few years ago.
In this energizing opening session, Joan Burge takes you beyond the headlines to explore the AI developments administrative professionals need to understand, what they mean for your everyday responsibilities, and how they could influence your career. Whether you’re enthusiastic about AI, cautiously exploring it, or wondering what it means for your job security, you’ll gain valuable perspective on the changes ahead and why staying informed is one of the smartest investments you can make in your professional future.
By the end of this session, participants will be able to:
- Identify five significant AI developments influencing the administrative profession, including AI agents, connected workplace systems, information intelligence, workflow redesign, and emerging responsibilities.
- Explain how AI is changing the nature of administrative work, moving beyond individual task assistance toward more connected, efficient, and integrated business processes.
- Recognize evolving executive expectations and how AI capabilities may create opportunities for assistants to contribute more meaningfully to operational efficiency and organizational priorities.
- Explore emerging career opportunities associated with AI adoption, including process improvement, workflow coordination, knowledge management, and cross-functional collaboration.
- Identify key AI trends to monitor over the next 12 to 24 months and consider how these developments may influence their responsibilities, professional development, and career direction.
9:00 - 9:50 am
Session TBA | Mike Song
Session TBA | Mike Song
Mike Song
CEO @ GetControl.net | Revolutionizing Productivity with Digital Skills
About Mike
Mike Song is a renowned digital transformation thought leader with expertise in time management. He holds the impressive title of being the 6th most-followed time management blogger globally. He has co-authored four best-selling books in the Hamster Revolution series, establishing himself as an authority in the field.
With a captivating presence, Mike Song has reached a vast audience through his appearances on major media platforms such as CNN, FOX, ABC, and NPR, where he has shared his expertise with millions.
Mike’s influence spans the realms of digital transformation, time management, and authorship, making him a valuable resource for those seeking to enhance their tech skills and digital skills.
Fun Facts: Mike is an All-American distance runner and an award-winning musician who has opened for Bon Jovi, Pearl Jam, and The Ramones. His mission is to raise money for causes that KEEP KIDS SAFE.
About this session
Information coming soon.
10:00 - 10:50 am
Communicate with Greater Impact Using AI | Reanette Etzler
Communicate with Greater Impact Using AI | Reanette Etzler
Reanette Etzler
Keynote Speaker | Workshop Facilitator | Ground Shaker
About Reanette
With over 30 years of hands-on experience in HR, Reanette Etzler has become a trusted voice in the field, guiding organizations to see the full ROI of strategic HR. Known as “The Strategic HR Coach,” Reanette transforms the way HR is understood, emphasizing its role as a critical partner in driving business results. Her dynamic speaking style is both impactful and approachable, making complex HR concepts not only digestible but also highly actionable.
As a speaker, Reanette delivers inspiring insights on the power of HR strategy, connecting people-centric practices with tangible organizational success. Her presentations are tailored to both HR professionals looking to elevate their role and executives seeking to understand the true value of HR in boosting growth, retention, and workplace engagement. Whether discussing AI’s role in HR, navigating trauma in the workplace, or building leaders who genuinely connect, Reanette’s insights create a paradigm shift in her audiences’ view of HR.
Reanette’s experience spans public and private sectors, consulting with industries ranging from retail to finance, equipping HR professionals with strategies that align seamlessly with organizational goals. Her mission is simple but powerful: to redefine HR’s role as a strategic driver for the business and a respected partner in achieving exceptional results. As a speaker, she motivates her audience to embrace a new HR model—one that moves beyond compliance and transforms the business’s bottom line.
About this session
Communication is one of the most powerful skills an administrative professional brings to the workplace, and AI can help take that skill to an entirely new level. But there is a big difference between using AI to write an email and using it to communicate strategically, influence outcomes, and strengthen professional relationships. In this practical session, discover how to leverage AI to craft more compelling messages, adapt your communication style to different audiences, and navigate challenging conversations with greater confidence. Learn how to combine AI’s capabilities with your own judgment, emotional intelligence, and authentic voice to communicate with clarity, purpose, and impact.
By the end of this session, participants will be able to:
- Draft executive-level communications using AI to establish the appropriate tone, context, and level of professionalism.
- Transform rough notes and ideas into polished emails, messages, proposals, and presentations that communicate key points effectively.
- Prepare for difficult conversations by using AI to explore perspectives, anticipate responses, and develop thoughtful communication strategies.
- Tailor messages to different audiences, including executives, colleagues, teams, and stakeholders, to improve understanding and engagement.
- Strengthen clarity, persuasion, and conciseness while preserving their authentic voice and applying sound professional judgment.
11:00 - 11:50 a.m.
Session: TBA | Presenter: TBA
Session: TBA | Presenter: TBA
About this session
Information coming soon.
12:00 - 12:50 pm
Session: TBA | Presenter: TBA
Session: TBA | Presenter: TBA
About this session
Information coming soon.
1:00 - 1:50 pm
A Healthy Relationship With AI: Managing a Project Without Losing Your Judgment | Ayanna Castro
A Healthy Relationship With AI: Managing a Project Without Losing Your Judgment | Ayanna Castro
Ayanna Castro
PM x HR Professional | Global Speaker
About Joan
Joan Burge is known as the red-lipstick-wearing “Rock Star” of administrative and executive assistant training and a successful entrepreneur who created a unique niche in 1990 by founding a training company that would uniquely provide sophisticated, robust educational programs and information to administrative professionals.
Joan is an accomplished author (8 books), professional speaker, consultant and corporate trainer. She is the creator of The Annual Conference for Administrative Excellence™; World Class Assistant™ Certification course; Star Achievement Series® Certification and Designation course; 30+ customized workshops, 200+ educational videos, 150+ articles and nearly 1,000 blog posts for executive and administrative assistants.
Her company, Office Dynamics International, is a global industry leader which offers a broad range of solutions and provides high-performance, sophisticated executive and administrative assistant training and coaching. One thing is clear: Executive assistants, their executives, HR business partners, administrators, and managers have come to rely on Office Dynamics International, because “only Joan is Joan.”
Joan’s never-ending quest to provide top-notch educational programs has earned the respect of premier clients like Cisco Systems, AT&T, Kindred Healthcare, The Boeing Co., Humana Inc., Sunoco, Nokia, Procter & Gamble, Nationwide Insurance, and Chevron.
About this session
Your executive just told you they’re retiring in 90 days. Twenty years of knowledge, relationships, and “you just have to know how it works” lives in their head and in your inbox. Most of us treat AI as either a magic fix or a risky shortcut. Neither one gets you through a transition. This session shows a healthier relationship: you stay the project manager, and AI does the drafting.
We’ll run one transition project from kickoff to closeout, with the prompts on screen and every deliverable built as we go: the project brief, the transition plan, the stakeholder communications, the risk check, and the lessons learned. You’ll see where AI confidently fills in gaps it can’t possibly know, how to catch it, and how to move from using AI as a drafting assistant to using it as a thinking partner. You leave with a finished project package and a prompt approach you can use on your own project next week.
By the end of this session, attendees will be able to:
- Apply a five-phase project lifecycle (Initiate, Plan, Execute, Monitor, Close) to a real administrative scenario.
- Use AI to draft a project brief, task plan, and stakeholder communication from a single scenario.
- Review AI output critically and catch the errors that need human judgment before anything goes out.
- Move from using AI as a drafting assistant to using it as a thinking partner for risk checks and lessons learned.
- Apply the approach to one of their own projects, starting with the phase that will save them the most time.
2:00 - 2:50 pm
Don't Outsource Your Brain: The Human Intelligence Behind AI Excellence | Joan Burge
Don't Outsource Your Brain: The Human Intelligence Behind AI Excellence | Joan Burge
Joan Burge
Founder & CEO Office Dynamics International | Speaker | Trainer
About Joan
Joan Burge is known as the red-lipstick-wearing “Rock Star” of administrative and executive assistant training and a successful entrepreneur who created a unique niche in 1990 by founding a training company that would uniquely provide sophisticated, robust educational programs and information to administrative professionals.
Joan is an accomplished author (8 books), professional speaker, consultant and corporate trainer. She is the creator of The Annual Conference for Administrative Excellence™; World Class Assistant™ Certification course; Star Achievement Series® Certification and Designation course; 30+ customized workshops, 200+ educational videos, 150+ articles and nearly 1,000 blog posts for executive and administrative assistants.
Her company, Office Dynamics International, is a global industry leader which offers a broad range of solutions and provides high-performance, sophisticated executive and administrative assistant training and coaching. One thing is clear: Executive assistants, their executives, HR business partners, administrators, and managers have come to rely on Office Dynamics International, because “only Joan is Joan.”
Joan’s never-ending quest to provide top-notch educational programs has earned the respect of premier clients like Cisco Systems, AT&T, Kindred Healthcare, The Boeing Co., Humana Inc., Sunoco, Nokia, Procter & Gamble, Nationwide Insurance, and Chevron.
About this session
Artificial intelligence can generate ideas, analyze information, solve problems, and produce impressive work in seconds. But as AI becomes increasingly capable, an important question emerges: Are we becoming better thinkers, or are we becoming too dependent on technology to think for us? In this provocative and highly interactive closing session, Joan Burge explores the hidden risks of overreliance on AI and why independent thinking, business acumen, intellectual courage, situational intelligence, and original thinking are more important than ever for administrative professionals.
Through practical examples, thought-provoking questions, and a realistic executive assistant scenario, attendees will discover why an impressive AI-generated result isn’t necessarily an effective solution, how to recognize when technology may be doing too much of their thinking, and how to strengthen the intellectual capabilities that make them valuable strategic partners. This session isn’t about resisting AI. It’s about embracing its possibilities without surrendering your own intelligence, professional perspective, or ability to think independently. Because the future doesn’t just need assistants who know how to use artificial intelligence. It needs professionals who know how to exercise their own.
By the end of this session, participants will be able to:
- Recognize the potential risks of overreliance on AI, including cognitive offloading, the illusion of competence, diminished independent problem-solving, and reduced confidence in personal judgment.
- Distinguish five essential dimensions of human intelligence that contribute to professional excellence: independent thinking, business acumen, intellectual courage, situational intelligence, and original thinking.
- Evaluate situations in which AI-generated recommendations may be technically sound but professionally inappropriate, considering organizational dynamics, business priorities, competing interests, and potential consequences.
- Demonstrate the value of independent professional reasoning by examining a realistic executive assistant scenario, identifying overlooked considerations, challenging assumptions, and proposing a more effective course of action.
- Apply practical strategies to strengthen and preserve their thinking capabilities while using AI, including developing original perspectives, expanding business knowledge, articulating their reasoning, and approaching unfamiliar challenges with intellectual confidence.
Is This Your Type?
This is for you if…
- You want to stay ahead of the tech curve, not catch up to it later.
- You're ready to put AI to work across real projects, not just emails.
- You know AI is becoming part of the role and want clarity, not a guessing game.
- You're aiming for more strategic, higher-impact work and want AI to help you get there.
Plus, you won’t be figuring this out alone. You’ll be learning alongside other admins doing the exact same thing, swapping ideas in real time through our live event chat.
Straight From the Profession
We asked hundreds of admins. Here's what they told us.
In 2026, Office Dynamics surveyed hundreds of executive and administrative assistants on how AI is really showing up in their day-to-day work. The results are the reason this event exists.
Source: Office Dynamics International, “AI in the Administrative Profession,” 2026 survey.
96%
can now use AI at work, but only 48% have had any formal training
70%
use AI daily or several times a week
74%
want to discover AI features they don’t even know exist yet
91%
believe AI will change their role within three years
You're Worth More
Don't lower your standards. Treat yourself to the AI-Powered Assistant Resource Suite Upgrade
The event is one day. Your work with AI happens every day. Upgrade to the Love at First Byte Plus Pass, and you don’t just get a great day of learning. You get the AI-Powered Assistant Resource Suite, a set of ready-to-use tools built for administrative and executive support professionals. Download them, make them yours, and keep using them long after the event ends.
You’ve earned more than the basics. This is the one that treats you that way.
Your Upgrade Includes the AI-Powered Assistant Resource Suite
Your Upgrade · Prompts
50 Essential AI Prompts Every Assistant Should Have
Fifty prompts you can customize across ten areas of your work. Each one tells you when to use it and where your judgment comes in.
Your Upgrade · Workflows
The AI Workflow Library
Ten start to finish workflows, including project management, meeting prep, executive briefings, travel, events and calendar strategy. Every step pairs a prompt with a human checkpoint.
Your Upgrade · Decisions
The AI vs. Human Decision Guide
A quick way to decide what to hand to AI, what to keep, and what to do together, with a five-question pause before you hit send.
Upgrade to Love at First Byte Plus
We are putting the final touches on them and will send them as soon as they are available.
Choose Your Pass
Two ways to say yes.
Already know this is for you? Pick the pass that fits and lock in your spot. Choose Love at First Byte, or treat yourself and upgrade to Plus to keep the tools long after the event ends.
This course will pay for itself in saved hours and increased productivity.
Love At First Byte
Connecting you and AI for smarter, more inspired work!-
Access to Live Sessions
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30-Day Access to Session Recordings
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Certificate of Attendance
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.7 CEUs
Call 800-STAR-139
Love At First Byte Plus
Love at First Byte, plus the tools to make it last.-
Access to Live Sessions
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AI-Powered Assistant Resource Suite
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Extended 3-Month Access to Session Recordings
-
Certificate of Attendance
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.7 CEUs
Call 800-STAR-139
By registering for Fall in Love With AI, you acknowledge that you have read and agree to the Fall in Love With AI 2027 Terms and Conditions.
Two Kinds of Love Stories
However you fall, we've got you.
Some people know right away. Others like to get to know someone before they commit. Either way, there’s a path here for you.
Let's Get to Know Each Other
Not Ready Yet? That's Okay.
Get the agenda, speakers, and dates the moment they’re confirmed, plus free webinars, Monday Motivators, and special discounts along the way. No pressure, no commitment.
By submitting this form, you agree to receive emails from Office Dynamics International and accept the Privacy Policy & Terms of Use.
FAQs
What’s the difference between the two passes?
Both passes include access to the live sessions, a Certificate of Attendance, and .7 CEUs. The Love At First Byte Pass includes 30 days of access to the recordings. The Love At First Byte Plus Pass includes 3 months of access to the recordings, plus our AI-Powered Assistant Resource Suite.
What is the AI-Powered Assistant Resource Suite?
It’s a set of ready-to-use tools for administrative and executive support professionals: 50 Essential AI Prompts Every Assistant Should Have, The AI Workflow Library, and The AI vs. Human Decision Guide.
Who will be speaking, and what’s on the agenda?
We’re still finalizing the agenda and speakers, and we’ll announce them as soon as they’re confirmed.
Will I need to create accounts or pay for any AI tools?
You don’t need to buy anything to attend. Our presenters will likely use a variety of AI tools, and some of them may need a specific tool or plan to do exactly what they show on screen. The good news is that many AI tools can do the same thing or something very similar. You’ll be able to see which of the ideas you can try with the tools you already have.
Many of these tools offer free versions you can start with. Some features come with paid plans. It’s up to you to decide whether the training works with the tools you have access to. You’ll get the most out of the event if you come ready to adapt what you learn.
Even if you don’t have the exact tool shown, learning what’s possible is still valuable. Once you know what AI can do, you’ll know what to look for, and you can ask your employer for a specific tool that would help you do your job better. After all, if you don’t know what’s possible, how can you ask?
What if my company doesn’t allow certain AI tools?
Some companies limit which AI tools employees can use, and that’s okay. You can still learn what’s possible from the sessions, then talk with your manager or IT team about which tools are approved or whether a new one could be added. Understanding what AI can do is often the first step in making that case.
What is your cancellation and refund policy?
We don’t offer cancellations or refunds. If you can’t attend live, you’ll still receive access to the recordings.
Can I share my registration or recording access with a coworker?
No. Each registration is for one person, so please don’t share login links or access to recordings. If your team wants to attend, ask us about group pricing.
Do you offer group pricing?
Yes. Call 800-STAR-139 or use our contact form, and we’ll help you set it up.
What platform will the event be on?
RingCentral Events.
Will I be on camera?
No. You will not be on camera. You may use the chat to communicate throughout the event.
Are the sessions live?
Yes. Our presenters are live in real time. Nothing is pre-recorded, so you can ask questions and join the conversation as it happens.
What if there are technical problems during the event?
Because our sessions are live in real time, technical issues can happen. A presenter might have a problem with their equipment or connection, which can cause lagging, audio issues, and similar hiccups. We rehearse with our presenters and prepare ahead of time, but we can’t guarantee a perfectly smooth day. Since the recordings come from the live sessions, we also can’t guarantee that these issues won’t show up in them.
What if I have technical trouble on my end?
Sometimes the issue is on the viewer’s side, such as a slow internet connection, a problem with your own device, or a company network that blocks access to the event. These issues affect only your experience, and we can’t control or fix them on our end. We suggest checking your device and checking with your IT department ahead of time, especially if you’re joining from a work network. If you miss part of a session, you can catch up with the recordings.
Do I need any AI experience?
While it can be helpful, it is not necessary. This event is made for executive and administrative assistants at every level, whether you’re brand new to AI or use it every day.
When will I get the recordings?
You’ll receive access within a few days after the event. The Love At First Byte Pass includes 30 days of access, and the Plus Pass includes 3 months. Access begins the day we send your access information.
Do I get CEUs and a certificate?
Yes. Both passes include a Certificate of Attendance and .7 CEUs
Fall in Love with AI 2027: Event Terms and Conditions
By registering for Fall in Love with AI 2027, you agree to these terms. Please read them before you register.
1. About the event
Fall in Love with AI 2027 is a live, virtual event hosted by Office Dynamics International (ODI) on RingCentral Events. Sessions are presented live in real time and are not pre-recorded. The event is planned for February 11, 2027.
2. Agenda, speakers, and session details
The agenda, speakers, and session descriptions are still being finalized and will be published as they’re confirmed. ODI may change the agenda, speakers, session titles, or schedule at any time, including after you register. If you want to review the full session details before you register, please wait until the agenda is published.
3. AI tools used in sessions
Our presenters may use a variety of AI tools, and these tools can differ from session to session. Some sessions may show features that need a specific tool, account, or paid plan. Many tools can do the same thing or something similar, and many offer free versions you can start with.
It is your responsibility to:
- Read the session descriptions once they’re published to see which tools are used.
- Decide whether you have access to those tools, or whether the concepts can be applied with the tools you already have.
ODI doesn’t provide, buy, or guarantee access to any AI tool, account, or plan. Not having a specific tool is not a reason for a refund or cancellation. Even without the exact tool, the sessions will show you what’s possible and help you decide which tools to ask for at work.
4. Technology and technical issues
Because sessions happen live, technical problems can occur. These can include lagging, audio issues, or interruptions caused by a presenter’s equipment or connection. ODI prepares with presenters and holds rehearsals, but we can’t guarantee that technical issues won’t happen. Since recordings are made from the live sessions, we also can’t guarantee that these issues won’t appear in the recordings.
You’re responsible for having a working device, a reliable internet connection, and the access needed to join the event. Problems on your end, such as a slow connection, device trouble, or a company network or firewall that blocks the event, are not the responsibility of ODI. We suggest testing your access before the event.
5. Recordings
All registrations include access to the session recordings for the period listed on your pass: 30 days for the Love At First Byte Pass and 3 months for the Love At First Byte Plus Pass. Access will be sent within a few days after the event. Recordings are for your personal use only.
6. Cancellations and Refunds
Registrations can’t be canceled or refunded. If you can’t attend live, you’ll still receive access to the recordings.
7. No sharing
Each registration is for one person. You may not share your login information, event links, recording access, or downloads with anyone else. If you’d like to register a team, please ask about group pricing by calling 800-STAR-139 or using our contact form.
8. AI-Powered Assistant Resource Suite (Plus Pass)
The Love At First Byte Plus Pass includes the AI-Powered Assistant Resource Suite, which is available as digital downloads on your order confirmation page and in your order confirmation email. Because digital downloads are delivered right away, they can’t be returned or canceled. The suite is for your personal use only and may not be copied, resold, or shared.
9. Certificate of Attendance and CEUs
Each pass includes a Certificate of Attendance and .7 CEUs.
10. Content and ownership
All event content, including presentations, recordings, handouts, and downloads, belongs to ODI and its presenters. You may not record, copy, or distribute the event or its materials without written permission.
11. If ODI changes or cancels the event
If ODI needs to reschedule the event, your registration will carry over to the new date.
12. Privacy
Your information will be handled according to our Privacy Policy.
13. Questions
If you have questions, call 800-STAR-139 or use our contact form.