Being Positively Assertive For Executive And Administrative Assistants

Length: 2 Hours

Assertiveness has to do with having an “attitude of confidence.” It is an attitude of self-respect; it is an attitude of respecting other people’s rights. It is an aura of confidence. When you are assertive, you not only ensure that your needs are met to get the job done, but you actually help others be more efficient and effective.

• Portray an attitude of confidence.
• Communicating assertively: “I” statements.
• Weigh the pros and cons of assertive behavior.
• Skill practice through real work-life scenarios.

Interactive Learning Experience:
A Joan Burge/Office Dynamics International educational program is interactive, synergistic, and fun. We utilize your intelligence, creativity, and work experience. Joan Burge and our Certified Trainers facilitate learning techniques that motivate adult learners to listen, participate and try new behaviors with ease. Through individual and group exercises, discussions, and dynamic teaching segments, you will assimilate key learning points. Our curricula engage participants of every age group.

Call 800-STAR-139 for more information.