Strategic Communication Scripts Every Assistant Needs
FREE
TRAILBLAZING
WEBINAR FOR
EXECUTIVE & ADMINISTRATIVE ASSISTANTS
When assistants have the right words, they stop reacting and start leading conversations that protect priorities, trust, and results.
Executives move fast. Priorities shift. Expectations change. And too often, assistants are left trying to keep everything aligned without clear direction or the right words to speak up.
Strategic Communication Scripts Every Assistant Needs is a powerful, practical training designed to give assistants the language they need when conversations feel high-stakes. This is not about being more polite, more patient, or more agreeable. It is about communicating strategically so work stays aligned, trust stays intact, and assistants are seen as the partners they truly are.
In this 45-minute live training, Joan Burge delivers real-world scripts assistants can immediately use to clarify priorities, push back professionally, manage constant change, and speak up with confidence.
The Pain Assistants Are Feeling
Assistants today are under pressure from every direction. They are expected to anticipate needs, adapt instantly, and make judgment calls without authority, all while protecting their executive’s time and reputation.
Many assistants struggle with:
- Communicating clearly when priorities change mid-day or mid-project
- Knowing how to say no, push back, or ask for clarity without sounding difficult
- Managing unrealistic expectations while still being supportive
- Speaking up when they see risks or problems coming
- Feeling responsible for misalignment they did not create
When assistants lack the right language, they stay silent, overwork, or absorb frustration that is not theirs to carry.
What Assistants Will Be Able to Do After This Training
Communicate with their executive using clear, executive-ready language
Reset priorities confidently when direction changes
Push back professionally without damaging trust or credibility
Choose the right timing and communication channel for sensitive conversations
Speak up early when they see risks, issues, or bottlenecks
Frame messages around impact, priorities, and outcomes rather than emotion
Most importantly, assistants will leave with scripts they can actually use, not theory.
Why Assistants Need This Training Now
The assistant role has evolved, but communication expectations have not caught up.
Assistants are no longer just executing tasks. They are managing complexity, filtering information, protecting time, and supporting high-level decision-making. That requires a different level of communication.
Without strategic communication skills:
- Priorities stay unclear
- Stress increases
- Trust erodes quietly
- Assistants burn out trying to keep everything together
February 4, 2026 | 10:00 - 11:00 AM PT
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Joan Burge
Founder & CEO of Office Dynamics International | Speaker | Author | Trainer | Coach
Joan Burge is well-known as the groundbreaking pioneer of the administrative training industry. After working 20 years as an administrative assistant and C-Suite executive assistant, Joan identified a gap in the level of training and information being provided to administrative professionals.
In 1990, Joan created a business in an untapped niche, overcoming monumental obstacles involving corporations’ and managers’ attitudes, prejudices and stereotypes about executive assistants and administrative professionals. Joan dedicated herself to inspiring excellence and encouraging administrative professionals to reach for the stars! Her company, Office Dynamics International, is a global industry leader that offers a broad range of solutions and provides high-performance, sophisticated executive and administrative assistant training and coaching.
Connect with Joan