Future-Ready Soft Skills Report
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What skills really matter in today’s fast-changing workplace? We surveyed over 700 executive and administrative assistants—and the results are eye-opening.

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Soft Skills Are the New Power Skills

Today’s assistants are strategic thinkers, relationship-builders, and communication pros. But only 28% of professionals have received formal soft skills training in the last year.

This report reveals what skills are rising to the top—and how you can develop them to future-proof your career.

What You’ll Discover Inside

This isn’t just another report—it’s a snapshot of where our profession stands and what’s needed to thrive in the future. Use these findings to benchmark your strengths and uncover areas for growth

72% of assistants received no soft skills training in the past year—are you keeping pace?

• Communication, Adaptability, and Problem Solving were named the top three essential skills.

Only 15% feel consistently confident asserting boundaries—a key indicator of burnout risk.

Zero respondents reported “always” using active listening—highlighting a major growth opportunity.

76% believe AI will make soft skills more critical, not less—pointing to where human strengths truly shine.

Preview What's Inside:

Why You Should Download This Report

Benchmark your own skills against national trends.

Identify high-impact areas for personal development.

Share with your executive, HR team, or training department to make the case for future training investments.

Get inspired to step up as a future-focused, empowered administrative professional.

What Our Clients Said

Ready to See Where You Stand?

Download your exclusive copy of the 2025 Soft Skills Report and see how your answers compare to peers across the nation. Then, reply and let us know what surprised you—or affirmed what you already knew. We’d love to hear what stood out most.

Your privacy is important to us. We guarantee the security of your personal information.

About Office Dynamics International

Founded in 1990, Office Dynamics International has spent over three decades elevating the administrative profession through world-class training, conferences, and resources. Learn more and explore all of our learning opportunities.

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