Interpersonal Skills

Interpersonal Skills

It’s COOL to be an Administrative Professional

It’s COOL to be an Administrative Professional because you have a pulse on how people feel. It seems that most people in a workplace confide in administrative professionals. How many times have your executive’s direct reports talked to you in confidence? Or how many just talk to you about how they feel about a project …

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introduce_yourself

Introduce Yourself to Yourself

You’re not the person you once were. Times change. People change. You have changed, too. You owe it to yourself to make time for introspection so that you’re not a stranger to yourself. Don’t wait for quiet time to open up because it never will. There will always be a project to work on, family demands, …

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conference reception for networking

Meeting New People as an Administrative Professional

Meeting new people as an Administrative Professional is cool! Think about all the people you have met because of the people you support and where you work. Where else would you meet such a broad range of individuals? Many executive assistants and administrative assistants work with a variety of cultures. Even in my “good” old …

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Administrative_Assistant_Designation_Certification

Interacting with the World and Work

During a class I was teaching, a high-level executive assistant that I admire said to her peers, “At our company, we insulate ourselves. We think we are the best executive assistants alive, but we are not. We have much to learn.” This executive assistant is a seasoned professional with 25+ years of experience in the …

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problem_saying_no

Do You Have A Problem Saying No?

What are your tips on the best way an assistant can overcome their problem saying no? “I have a real problem saying no at work. How do assert myself when I can’t take on any more?” This is one question I frequently here from administrative and executive assistants. I’m sure you many of you have encountered …

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