As you climb the corporate ladder, delivering a business presentation becomes one of the most important skills that you need to learn. A business presentation has to be informative, engaging, influencing, and entertaining at the same time. If one of these four key objectives are not covered well, the effectiveness of the presentation falls down immediately. [Read more…]
“In a crowded marketplace, fitting in is a failure. In a busy marketplace, not standing out is the same as being invisible.” ~ Seth Godin
It’s no secret the world has changed. You are doing more with less. Things are moving at the speed of light. And Google has become the new resume. The question is … what are you doing about it?
How are you standing out? What are your points of distinction? And most importantly, how are you articulating that to your clients, your prospects, your boss, and your leadership? [Read more…]
As a career-minded assistant, it’s easy to get to a place where you wonder, “Where do I go from here?”
Advancing as an assistant can take many different forms. For some, it involves climbing to the next level, becoming a “senior” support staff member or an administrative manager. For others, it means moving into a support position for a higher-level executive, assisting a CEO or CFO for example.
Regardless of what path you’re on, if you’re interested in moving up the ladder as an assistant, there are several strategies to better position yourself for success. These tips will help demonstrate your higher-level abilities and support your bid for promotion when the time comes.
Master the Fundamentals
As Joan says, “You have to master the fundamentals!” You can’t expect to move up if you aren’t already fully and completely (even exceptionally) competent with the basic duties and responsibilities of the role. If you’re still struggling with time management, organization, professional presence, and communication, focus on amplifying your skills in these key areas.
There’s no substitution for mastery. Proficiency isn’t enough. Become an expert in everything you do. [Read more…]
On a recent webinar, Joan noticed a question that caught her attention: Why do so many administrative teams have drama?
She asked me to weigh in on this topic and I jumped at the opportunity.
The question of why is interesting, and I’ve found there are several reasons for workplace drama. But first, let’s talk about what that word really means.
In real terms, “drama” usually refers to interpersonal conflicts—people aren’t getting along, and it’s typically attached to petty, non-substantive reasons.
On any administrative team, you’re likely to find a wide variety of personalities. When faced with any group of people with whom you have to work collaboratively, and when placed in an environment with those people for 40 hours a week or more, it’s not surprising that drama unfolds.
Below, I’ve listed the 5 most common reasons I’ve seen for drama amongst administrative teams, along with some recommended solutions. [Read more…]
Welcome to April. Wow, where is the time going?
April is one of my favorite months because, here at Office Dynamics, we get to celebrate the wonderful accomplishments of those in the administrative profession! In case you are not aware, Administrative Professionals Week is April 24 – 28. But we celebrate the entire month of April. One of the major ways we do that is to host our annual blog-a-thon whereby we post a blog every work day in the month of April. Aside from my blogs, we have several guest bloggers providing amazing information!
To kick off the celebration, I hosted a webinar yesterday for 5,000+ assistants worldwide whereby I revealed my secrets to success in the profession. I had 29 secrets! I would like to share just a few of them with you. If you would like to hear all of them, you can watch the replay of the live event.
1. I didn’t always play by the rules. That doesn’t mean I did things that were unethical or illegal. I liked breaking the status quo (and I still love doing that today.) Look at work and situations in a different light. Keep your eyes open for processes that need to be changed or new processes that need to be implemented. Shake things up! One way to stand out is to shake things up in a good way.
2. Inserted myself into my executive’s world. I didn’t wait for my executives to invite me into their world. When I was an assistant, I would take home the trade journals and periodicals my executive read so I could understand his world and understand the language. While I didn’t read every page, I certainly gained perspective. This is a strategy anyone in any profession can use.
3. Set healthy boundaries. It is really important to set healthy boundaries in the workplace. If someone is doing something or saying something that is unacceptable to you, then you need to speak up in a professional and assertive manner.
4. Thirst for knowledge. For some reason, I have always embraced a growth mindset. Since I got out of high school and went right into the workforce, I was hungry to learn in any way possible. I did not go to college by choice and it did not stop me from being successful in my work because I am a sponge.
I have identified 3 levels of learning.
- Peer to peer (Basic, Foundational)—these are the great tips you learn from your peers; the people who are in the same job family as you.
- Senior assistants (Advanced)—this is when we learn from people who are in our profession but a level or two above us. When I was new in the profession, I looked to the senior assistants. I watched everything they did and how they acted (good and bad).
- Outside of my profession (Master)—this is where you really gain an advantage over others. You have to step outside your narrow world and learn from subject matter experts. There are millions of them! Some of my favorite people are Daren Hardy, Brian Tracy, Tony Robbins, and Simon Sinek.
With my thirst for knowledge, I was willing to invest in myself. Thousands of employees tell me they can’t attend training because their company won’t pay for it. That is short-term thinking and it makes me sad because it tells me that an individual doesn’t think enough of themselves to invest in their own education. As Brian Tracy says, “Investing in yourself is the best investment you will ever make.” I agree 100%. When you invest in yourself, you will take what you learn with you the rest of your life. And no one can ever take it away from you!
5. Always took my administrative career seriously from early on and saw it as a profession. This is important for all assistants, managers and coworkers to remember the administrative profession is a true profession! These are the people who run the lives of top executives. These are the individuals who put up with all the stuff every day, put themselves second and third on the list, manage a multitude of responsibilities, make their executives look good, and are confidantes. They should be treated with courtesy and respect.
If you are an assistant reading this, I hope you have a fabulous month! Please sign up for the Blog-a-thon by subscribing to the blog in the upper right corner and you will automatically receive the daily post in your inbox. Comment on the blogs and share them so you can be entered to win prizes all month long.
If you are not an assistant and you’re reading this, please be sure to sincerely recognize the administrative support professionals in your organization. And remember to not ask your assistant to order her own flowers; which by the way, assistants don’t just want flowers and lunches. They want a long-lasting gift. If you are looking for ideas, go to the Office Dynamics Success Store.
Happy April everyone!
This blog is part of our 2017 Blog-A-Thon. Please leave a comment or share the blog for your chance to win one of our amazing giveaways! The more blogs you comment on and share, the more chances you have to win. If you’d like to learn more about our Blog-A-Thon you can do so here. Hint: Subscribe to our blog in the upper right-hand corner so you never miss a blog.
Personal branding is a topic I’m personally passionate about, and one that’s very relevant in today’s business world—especially for assistants. Your role requires a certain professional presence after all. You need others to respect you and view you as a valuable contributor. Without the power of a positive personal brand, it’s much harder to get things done, influence others, and achieve success.
Many people wonder if it’s ever too late to change your personal brand. Here’s the good news: No, in my opinion, it’s never too late. However, (here’s the bad news) it’s a process that takes significant effort and time.
You see, branding is all about perceptions. Jeff Bezos, founder of Amazon, once said that your personal brand is “what people say about you when you’re not in the room.” In short, it’s about how others perceive you, which ultimately impacts how they treat you and the opportunities they afford you now and in the future.
We all know that perceptions can be inaccurate. People can see you one way when, in reality, you’re actually something entirely different. Once they have an idea in their mind, it’s hard to shake—but not impossible. [Read more…]