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Bolster Confidence

World Class Assistant is a great course to bolster confidence, understand communication styles and how to brand yourself to be the best admin you can be. – Carrie
2014-02-12T00:56:50+00:00
World Class Assistant is a great course to bolster confidence, understand communication styles and how to brand yourself to be the best admin you can be. – Carrie

More Confident, More Creative, More Efficient

By striving to be a Star Performer on the job, I am more confident, more creative, more efficient. This is one training course where you don’t passively listen in a classroom, then go back to your desk and forget everything you learned. With all the group interaction, activities and workbook exercises, each person is actively View Full →
2014-02-07T04:01:22+00:00
By striving to be a Star Performer on the job, I am more confident, more creative, more efficient. This is one training course where you don’t passively listen in a classroom, then go back to your desk and forget everything you learned. With all the group interaction, activities and workbook exercises, each person is actively View Full →

More confidence

I feel more confident and valuable. It has given me ideas that have helped me improve my skills, therefore I have been given a promotion and a raise. – Marina
2014-02-07T04:36:31+00:00
I feel more confident and valuable. It has given me ideas that have helped me improve my skills, therefore I have been given a promotion and a raise. – Marina

Sharper skills

Your program made a difference. I am a different person with sharper skills and the right attitude about getting to the next level. – Karen
2014-02-10T01:55:42+00:00
Your program made a difference. I am a different person with sharper skills and the right attitude about getting to the next level. – Karen

Shy no more

This is something that I can take home. I like to joke and say that I am shy while at the same time I would like to become [better] at speaking in public. I will lose the joking about being shy. I feel that it is holding me back from obtaining my goal. I really View Full →
2014-02-07T04:39:12+00:00
This is something that I can take home. I like to joke and say that I am shy while at the same time I would like to become [better] at speaking in public. I will lose the joking about being shy. I feel that it is holding me back from obtaining my goal. I really View Full →

Goals to Grow

This program was very timely for me. I’ve been in this field for 22 years, however only the last 2 as an executive secretary. The skills I now need to work on were addressed in this session. Joan, thank you so much for giving me the tools to grow! – Angie
2014-02-07T04:34:03+00:00
This program was very timely for me. I’ve been in this field for 22 years, however only the last 2 as an executive secretary. The skills I now need to work on were addressed in this session. Joan, thank you so much for giving me the tools to grow! – Angie

Great Program

(World Class Assistant) is great! It’s so refreshing to attend a conference/training program geared toward the administrative role. We are engaged & participate in the program. – Sandy
2014-02-07T04:21:59+00:00
(World Class Assistant) is great! It’s so refreshing to attend a conference/training program geared toward the administrative role. We are engaged & participate in the program. – Sandy

Putting Myself Out There

With a new manager I find that I’m busier than ever before and I credit Star Achievement for “putting myself out there” and volunteering to take on functions that were somewhat out of my area of expertise, but I took the risk and dove in. I’m learning new things, meeting and working with other people View Full →
2014-02-07T04:34:51+00:00
With a new manager I find that I’m busier than ever before and I credit Star Achievement for “putting myself out there” and volunteering to take on functions that were somewhat out of my area of expertise, but I took the risk and dove in. I’m learning new things, meeting and working with other people View Full →

Oh my goodness, these were excellent tips help a struggling admin in the office! -Kathy
2015-02-20T11:43:45+00:00
Oh my goodness, these were excellent tips help a struggling admin in the office! -Kathy

Positive Conversation Skills

Ever since I attended the World Class Assistant seminars and learned about positive conversation, I have especially considered using “and” instead of “but”. I’ve noticed quite a difference in reactions and responses when I pay attention to this effective technique, whether I use it at work, in conversations with family, or writing papers for school. View Full →
2014-02-07T04:27:50+00:00
Ever since I attended the World Class Assistant seminars and learned about positive conversation, I have especially considered using “and” instead of “but”. I’ve noticed quite a difference in reactions and responses when I pay attention to this effective technique, whether I use it at work, in conversations with family, or writing papers for school. View Full →

More poised

I wanted to thank you for teaching me all those public-speaking tips, poise, confidence, organizational skills, preparedness, etc., in Star Achievement classes. I put them all to work and won our RCOPO election last night. – Frances
2014-02-10T01:56:19+00:00
I wanted to thank you for teaching me all those public-speaking tips, poise, confidence, organizational skills, preparedness, etc., in Star Achievement classes. I put them all to work and won our RCOPO election last night. – Frances

Relevant Company Objectives

Joan has honed her talent for scouting out a company’s core competencies, learning them, and then tailoring her program to incorporate her teachings with relevant company objectives. – Bonnie Hathcock, Sr. VP and Chief HR Humana
2014-02-07T04:05:49+00:00
Joan has honed her talent for scouting out a company’s core competencies, learning them, and then tailoring her program to incorporate her teachings with relevant company objectives. – Bonnie Hathcock, Sr. VP and Chief HR Humana

Promoted 3 Times!

I have been promoted three times since working with Joan as my personal excellence coach. – Jennifer
2014-02-07T04:06:16+00:00
I have been promoted three times since working with Joan as my personal excellence coach. – Jennifer

Changed my life

This series has literally changed my life. It has reinforced many of my beliefs about my work and attitude, but you have opened my eyes to so many other avenues for me to grow. – Carol
2014-02-10T01:51:24+00:00
This series has literally changed my life. It has reinforced many of my beliefs about my work and attitude, but you have opened my eyes to so many other avenues for me to grow. – Carol

Star is top-notch quality training

Thank you for bringing a quality training program to Humana. My performance at work has improved as a result, and I have been able to implement the ideas and techniques in my personal life as well. – C. V.
2014-02-10T01:57:00+00:00
Thank you for bringing a quality training program to Humana. My performance at work has improved as a result, and I have been able to implement the ideas and techniques in my personal life as well. – C. V.

Promotion!

I honestly believe the effects of this Series had a role in my getting into management. I didn’t ask for it; they saw the possibility in me. I practice what I’ve learned at work. – Christee
2014-02-07T04:04:56+00:00
I honestly believe the effects of this Series had a role in my getting into management. I didn’t ask for it; they saw the possibility in me. I practice what I’ve learned at work. – Christee

Learn How to Grow Your Professional Skills

To spend 2 days in close contact with high-level assistants discussing, sharing, & learning how to grow our professional skills is overwhelming, exhilirating, & rejuvinating. I highly recommend the World Class series! – Elizabeth
2014-02-07T04:18:31+00:00
To spend 2 days in close contact with high-level assistants discussing, sharing, & learning how to grow our professional skills is overwhelming, exhilirating, & rejuvinating. I highly recommend the World Class series! – Elizabeth

Up-to-date Information

(World Class Assistant Pt 2) was a great experience. Building on Pt 1 will help me be more productive at work. Joan provides up-to-date, comprehensive information that any admin needs to be World Class! – Jennie
2014-02-07T04:22:27+00:00
(World Class Assistant Pt 2) was a great experience. Building on Pt 1 will help me be more productive at work. Joan provides up-to-date, comprehensive information that any admin needs to be World Class! – Jennie

Renewed desire

The Become a World Class Administrative Assistant seminar was the most beneficial seminar I’ve ever attended. The materials and content were timely and accurate, providing me with real-life scenarios and answers. I walked away from the seminar rejuvenated – enjoying my profession again with a renewed desire to strategically partner with my executives. I can’t View Full →
2014-02-07T04:42:29+00:00
The Become a World Class Administrative Assistant seminar was the most beneficial seminar I’ve ever attended. The materials and content were timely and accurate, providing me with real-life scenarios and answers. I walked away from the seminar rejuvenated – enjoying my profession again with a renewed desire to strategically partner with my executives. I can’t View Full →

Stepped up to a new level

I’ve attended many administrative training programs, but this is by the far the most focused, detailed, and informative one. I fell that I’ve stepped up to a new level in my career. – Johanna
2014-02-12T00:53:44+00:00
I’ve attended many administrative training programs, but this is by the far the most focused, detailed, and informative one. I fell that I’ve stepped up to a new level in my career. – Johanna

Phenomenal Experience

This was a phenomenal training and experience! Joan has put together a very top-notch training program for executive assistants. – Rebecca
2014-02-12T00:55:29+00:00
This was a phenomenal training and experience! Joan has put together a very top-notch training program for executive assistants. – Rebecca

Thank Your For Pushing Me Out Of My Box

I have received Joan’s Monday Motivators ever since I took the Star Achievement series. MM has provided me with very valuable information to deal with all my day-to-day activities in my position. I truly appreciate all of (Joan’s) efforts to ‘push me out of my box’ and strive to be the best I can be View Full →
2014-02-07T04:25:10+00:00
I have received Joan’s Monday Motivators ever since I took the Star Achievement series. MM has provided me with very valuable information to deal with all my day-to-day activities in my position. I truly appreciate all of (Joan’s) efforts to ‘push me out of my box’ and strive to be the best I can be View Full →

Long-lasting effect

Your Star Achievement class has had a lasting effect on me that no other class I’ve taken has ever had. – Cindy
2014-02-10T01:57:15+00:00
Your Star Achievement class has had a lasting effect on me that no other class I’ve taken has ever had. – Cindy

World class assistant workshop FAR above the rest!

Of all the programs offered by other training companies that I’ve attended, World Class Assistant™ was much more comprehensive and intense. This program is head and shoulders above the rest! It continues to help raise the bar.                  – Jennie
2014-02-12T00:54:39+00:00
Of all the programs offered by other training companies that I’ve attended, World Class Assistant™ was much more comprehensive and intense. This program is head and shoulders above the rest! It continues to help raise the bar.                  – Jennie

My Star Can Shine!

This program (World Class Assistant) gives me the assurance I need that my star can shine higher than I would have thought before. My expectation levels for myself have risen drastically. – Cornna
2014-02-07T04:06:45+00:00
This program (World Class Assistant) gives me the assurance I need that my star can shine higher than I would have thought before. My expectation levels for myself have risen drastically. – Cornna

Joan Burge is Awesome!

This was the best class I have ever taken. My interest never waned. I was excited to start each day. The people attending were great and Joan is awesome (meaning poised, intelligent and personable). She really knows the field and where we are coming from. –  Angela
2014-02-07T04:38:19+00:00
This was the best class I have ever taken. My interest never waned. I was excited to start each day. The people attending were great and Joan is awesome (meaning poised, intelligent and personable). She really knows the field and where we are coming from. –  Angela

Do Not Miss Star Achievement Series

Excellent – is the best word to describe this program. I loved it! Activities were a great learning tool. I read Joan Burge’s bio and was very inspired by all she has accomplished. Great, excellent, DO NOT MISS THIS program. – Kathleen
2014-02-12T01:01:38+00:00
Excellent – is the best word to describe this program. I loved it! Activities were a great learning tool. I read Joan Burge’s bio and was very inspired by all she has accomplished. Great, excellent, DO NOT MISS THIS program. – Kathleen

Electrifying and Energizing

Joan’s World Class Assistant™ classes are electrifying and energize you to go back and start making improvements where needed. – Tammy
2014-02-12T00:59:34+00:00
Joan’s World Class Assistant™ classes are electrifying and energize you to go back and start making improvements where needed. – Tammy

Star achievement has impact

We feel that Star Achievement, coupled with the MOUS program, has had a direct impact on staff retention and staff morale, which was the goal. – Melanie
2014-02-10T01:55:26+00:00
We feel that Star Achievement, coupled with the MOUS program, has had a direct impact on staff retention and staff morale, which was the goal. – Melanie

Support For The Growth Of Our Profession

I sincerely appreciated Joan’s energy, professionalism, and her unwavering enthusiasm for what we do and who we are as administrative professionals. She spreads support for the growth of our profession and our own unique identities within that profession like seeds from a gardener’s green thumb! Thank you – Reneé 
2014-02-07T04:03:19+00:00
I sincerely appreciated Joan’s energy, professionalism, and her unwavering enthusiasm for what we do and who we are as administrative professionals. She spreads support for the growth of our profession and our own unique identities within that profession like seeds from a gardener’s green thumb! Thank you – Reneé