I live by a set of Guiding Principles that have attributed to an enjoyable life that I would consider successful. They are simple and to the point but can have a huge impact on your career and personal life. I’d love to share them with you today. [Read more…]
For an assistant, travel planning can be a nightmare! It’s one of the most taxing, time-consuming aspects of your role, whether you’re planning a quick overnight trip or a two-week, multi-stop world tour. You might spend hours preparing the itinerary, choosing flights, identifying transportation and lodging options, and ensuring the timing is perfect. If you’re a sharp-minded assistant, you’ll also take the many preferences of your executive into consideration, a task that makes the whole process even more complicated. Then, of course, plans can change at the drop of a hat and your work starts all over again.
It’s almost enough to break the spirit of the most dedicated administrative professional!
The problem of travel planning is massive and it’s plagued our field for decades. In this month’s webinar, administrative training expert Joan Burge is revealing the solution—a brand new way to ease the burden on you and ensure your executive is happy. With special guest, Tae Lee, founder of TRAVO, Joan will host a vibrant conversation designed to change your perspective. You’ll begin to see travel planning as an opportunity, rather than an obstacle, to demonstrate your revolutionary skills. All you need is a new approach!
In case you’re not aware, TRAVO is revolutionizing the world of travel planning. Its all-in-one planner is the fastest, easiest, and smartest way to manage individual profiles and preferences and create custom end-to-end itineraries. It’s truly a game changer for administrative professionals! Replay is now available here. [Read more…]
Technology is synonymous with terms like “new,” “cutting-edge” and “futuristic.” From the days of the automobile revolution, innovative technology has changed the way we run our businesses and live our lives. Henry Ford gave us an affordable automobile, but he also gave businesses the ability to do things differently with the innovation of the moving conveyor belt. Even today, technology companies are on the forefront of business best practices. Here are some examples of their forward-thinking feats or 5 business lessons to adopt from innovative technology companies.
Hire the Best and Brightest
Technology companies, by and large, employ smart and innovative people. With backgrounds in science and engineering, these employees lend their superior intellect to help enhance their company’s image. Being intelligent and innovative goes to the bones of an organization. This includes internal functions like finance and operations.
Take a look at Apple. Known for its technological innovations, Apple also employs many brainy financial wizards. The company’s cash flow is one of the best on the Dow Jones Industrial Average, giving Apple the ability to invest rapidly in new ideas or processes. Likewise, make sure your company employs some of the smartest people in your finance and R&D departments to make an impact. [Read more…]
I have been preparing to teach the last 2 modules of my 12 part Star Achievement Series to a long-time client in Charlotte in early August.
In so doing, I came across a piece I love, but can’t take credit for and want to share it with you. I bet like me, you never thought about creating a Don’t Do list. By the way, I love Daniel Pink’s work and encourage you to dig deeper into the resources he offers.
Please feel free to share this with your colleagues and family.
The Law of “Don’t Do”
By Daniel Pink (The Flip Manifesto)
(The two most influential management gurus), Jim Collins and Tom Peters have long advised companies what to do. But both suggest that the secret to high performance for individuals is deciding what not to do. For instance, if you’re reading this at your desk, somewhere within an arm’s length is your “to-do” list. Many of us can’t imagine daily life without it. A to-do list focuses our attention and delivers a delicious dose of dopamine to our brains each time we cross off an item. [Read more…]
It’s time to get out of the classroom.
I have been training assistants for more than 25 years. Most of my work is conducting onsite seminars for executive assistants and administrative professionals. I love onsite training because I really get to know the organization, their mission, goals and the people I will be teaching.
Most of my classes are held in a training room or conference room at the organization’s offices. Some of them are beautiful; but many are plain and simple with 4 walls. I’m sure many of you are familiar with these training venues at your own company.
Over the years when it was a lovely day outside, I wondered, “Wouldn’t it be wonderful to hold part of the session outside? Why are we stuck in this closed-in room?” There were a few times when I did just that—took participants outside to the company’s grass area or to sit at their picnic tables. This was feasible because we were holding discussions or doing brainstorming so it worked.
More recently, I have done this at our World Class Assistant program in Las Vegas at the JW Marriott. We have a beautiful room with lots of windows and a great view of the mountains. We also have a balcony with round tables. So I will have participants go outside and do their coursework. It is so much more conducive to people learning, being open and creative.
Well, why not take it up a notch? Why not take administrative assistants on a cruise ship out on the wide ocean? I have always wanted to do this and now Office Dynamics is going to make this happen in March 2017 with the first-ever Learning At Sea for Executive and Administrative Assistants.
4 Reasons You Should Get Out Of The Classroom
(what is the value of learning at sea?)
- No workplace distractions! That is huge. Even participants who go to a company training room get distracted. They go back to their desk at break or lunch and come back to class late; or someone comes into the training room with a message for the assistant from her leader and calls the participant out of class. Even with online learning, you have lots of distractions. Not so when you are at sea!
- Focused environment enhances learning. Obviously, if you can be fully focused, you are going to enhance your learning experience. You are going to be able to better absorb information.
- Journey-based immersion experience accelerates transformation. Over the years, we have heard of experiential training. Maybe even some of your executives have attended some of those retreats out in the wilderness for team building. We actually have a cooking school in Vegas for such team building activities. Going on a 4-night cruise with stops at various islands truly is a journey. The journey itself is part of the learning. For example, on our Learning At Sea, Royal Caribbean will be stopping for one day at their private island, CocoCay. I have been there a few times. We will be holding our sessions on the island. We will be setting everyone up in small teams and they will work on specific assignments. That is definitely different than attending training at a hotel or in a conference room.
- Exclusivity to facilitators. Seminars at sea is not new. It’s been around for decades but not for the administrative profession. People who attend a seminar cruise usually have lots of time with their faculty. These normally are not big conferences. These are small intimate events such as ours will be in March 2017. Jasmine Freeman (VP of ODI) and I plan to walk the decks with our attendees; sit out by the pool with a beverage and chat about the challenges our attendees are facing.
Have you ever had a dream or desire to do something, go somewhere special, create something, or attain a material item or career move but held off making it a reality? I’m sure you have—whether it be to take your family on a special vacation, purchase a bigger home, attain a new position, or get that new fishing boat.
I have had a dream for 25 years that I am finally making a reality in 2017. I’ll share it with you but my intention for this Monday Motivator is to focus on why we don’t make things happen sooner and encourage you to bring your lifetime dream to fruition.
In 1990, we were living in Virginia Beach. I had just started Office Dynamics. I had a great mentor named Linda Miles who had an established speaking business. Linda was a big hit with the dental industry. Linda used to hold seminars for dentists on cruise ships. I thought that was such a cool idea. And I really wanted to do the same thing for administrative professionals. Well, I got very close to doing the seminar cruise but it never happened. To be honest, I think I was way ahead of my time.
While years have passed, I have never forgotten that dream. After doing our research and taking other necessary steps, we are holding the first Learning at Sea for Executive Assistants and Administrative Assistants in March 2017.
So what about you? What has been in your soul, heart or on your mind for months or years that you are yearning to do, be or have? I have read and believed that a person will know they should take action on something when it does not leave them. In other words, when you continue to have the same thought or dream over and over, you probably need to take action. Whether it be with your spiritual life or relationships, parenthood, or financial dreams.
What stops us from chasing down our dreams?
Does it seem that everything coming across your news feed lately is negative? Causing stress and worry? How do you cope with all the trauma and craziness of life right now?
Joan took a few minutes to share her thoughts on Facebook Live with ten tips to stay positive in a negative world. We think you’ll enjoy her tips and hope that you can use some of them to keep a good attitude during difficult times. [Read more…]
Question: “My boss wants me to research all-day team-building activities that, in her words, will ‘make people suffer a little.’ Her theory is that we all need to have our cushy office lifestyles totally stripped away to kick us out of our comfort zones and remind us of how to work together on a more human level. What have been others’ experiences with these sorts of ‘pleasantly harsh’ activities, as she refers to them? What should we try, and what should we avoid?” – Donna, law office admin [Read more…]
It’s time to talk about webinar etiquette. We’ve been hosting a free monthly webinar since January of 2015 and as the events grow each month the chatter during the event increases. We love this feature but we’ve heard from a few attendees that some of the comments aren’t appropriate for the webinar and we wanted to take this opportunity to address webinar etiquette and protocol.
Here are a few quick tips.
- Introduce yourself in the chat and get to know fellow attendees.
- Share relevant strategies as well as resources with your fellow attendees.
- Keep your commentary positive and optimistic.
- Read pre-webinar messaging carefully.
- If you are having difficulty logging in, please follow the steps sent via email for troubleshooting guidance.
- If the difficulty continues, please check with your IT dept to make sure the site isn’t blocked by a Firewall.
Advice from Joan Burge for Webinar Etiquette and Protocol
Our team recently had the opportunity to fly to Orlando, Florida and participate in the inaugural Admin Pro Forum event hosted by our friends at Business Management Daily. We always enjoy traveling together and our opportunities to do so are few and far between.
I really love attending events for the administrative profession. It’s a great chance to network and show our support for the profession.
The administrative community forms bonds quickly and tightly. I’ve built an outstanding network around the world with professionals at all levels through attending events like this one. I also know many assistants who have done the same and have thriving administrative networks today along with much career success.
While in Orlando we thought it would be fun to record a few Facebook Live posts while we were at the event. We hope you enjoy these videos of our event recaps each day; you can find them embedded in this post below. We hope to see you at an event in the near future! [Read more…]