Each month we spotlight a questions from our friends over at AdminPro Forum. This month we’re looking at the questions submitted by Nancy about covering the front desk at her office. Please chime in and let us know your thoughts on this subject in the comments section below.
How do you feel when you are expected to take time away from your work so that you can be covering the front desk?
‘We need you to watch the front desk for a while’–sound familiar?
Question: “My company doesn’t have a dedicated receptionist. Instead the six members of our admin team are on a rotating schedule to cover the front desk. To me it’s always felt like a lost few hours. Things are usually pretty quiet at the desk, but I just can’t be nearly as productive—or as comfortable—when I’m answering phones and handling the other duties of a receptionist. Our boss seems to think we really shouldn’t miss a beat. Has anyone figured out a way to make this work?” - Nancy, Word Processing Specialist
See comments below, and send your own question to Admin-Pro@nibm.net.
What are your tips for covering the front desk (or any colleague’s desk) without missing a beat?