We joined up with Donna Gilliland, Lucy Brazier, Julie Perrine to share with you the value of using digital media as a companion to your conference experience. In this video, we teach you ways to use Twitter, Facebook, Periscope and more before, during and after the conference.
One of my highly-requested topics is a speech that is based on my best-selling book, “Become an Inner Circle Assistant,” which explores various ways assistants can partner with management to pursue excellence and create effective, productive work teams that have real impact on the bottom line. Even though this book has been in existence for several years.
I thought I’d share some of the insights from the session because the pursuit of excellence applies to us all, regardless of our positions or where we work! Let’s explore three of the most important points (3 Winning Strategies): [Read more…]
[This article was originally posted at Executive Secretary Magazine.]
There is no greater relationship in the workplace than that of an executive and an Assistant. I can honestly say that because of my experience in the administrative profession for 20 years in a variety of organizations. During my administrative career, I was fortunate to work with three outstanding executives who truly saw me as their strategic partner.
I had other relationships that weren’t so rewarding and I did not stay very long at those jobs. Then there were other situations where the executive was nice and we got along, but there wasn’t real synergy.
As founder and CEO of Office Dynamics International, I have been on the “other side of the desk” for 25 years. I have had some good Assistants and one bad Assistant. I’ve been fortunate to have Jasmine Freeman as my Chief Executive Assistant for seven years. Jasmine was promoted to Vice President about two years ago.
A third dimension I can add to the validation of a good partnership is that I have personally coached more than 150 administrative/executive teams – both one-on-one and in groups. So what I am about to share with you is based on more than 42 years of experience in building executive/Assistant partnerships.
The world is a much different place today [Read more…]
We’re all familiar with the comfort zone: That risk free place of ease and certainty with no surprises. It’s always the same in the comfort zone—nothing bad happens, but nothing particularly good either. The comfort zone can be a dangerous place, especially as an Administrative Professional in the modern working world. You know you’ve been there too long when you feel complacent or stagnant, restless or bored, full of fear or stuck in mediocrity—certainly not a recipe for professional success or personal happiness!
So what can you actually do about it? [Read more…]
Thank you to all who participated in our contest in collaboration with Executive Secretary Magazine for a free copy of the soon-to-be-released Guide, Executives and Assistants Working in Partnership. [Read more…]
There is a huge fiery dragon roaming the earth. Some days, the dragon is a little more tame and other days the dragon is on a rampage breathing fire.
Do you know this dragon? You may not be directly affected by this dragon the dragon can be creating pain for your industry, your employer, managers, executives, and customers.
Now, what do I mean by starve the dragon? [Read more…]
I recently received a request for advice from an assistant named Kathryn. She posed a typical problem that I have heard for years and I want to respond to her question in a blog as I bet many executive and administrative assistants run into the same problem. My challenge will be answering this concisely because I have a lot to say about executives and assistants meeting daily, whether it is on the telephone or in person.
I have 20 years of experience as an assistant who used to have daily huddles with my executives. In fact, I was quite young when a top executive taught me about daily huddles—how to have them; what to discuss; benefits reaped from holding our huddles. I was fortunate to learn at a young age that daily huddles or brief meetings between an executive and assistant are the most important part of the day and the partnership.
I also have more than 25 years as an executive who meets with her assistant on a regular basis. I know firsthand, as an executive, that these daily huddles are vital to team success, productivity, synergy, preventing crises and reducing rework. I am a firm believer in daily huddles, touch base or one-on-one meetings, whichever you prefer to call them. The idea is that you meet on a regular basis, in person or on the telephone.
Here is what Kathryn wrote me: [Read more…]
One of the benefits of being in my line of work is learning little-known, proven workplace-effectiveness techniques that increase success – and then sharing them with you!
For example, did you know that changing just a few of the everyday words you use while conducting business can actually enhance people’s positive impressions [Read more…]
Assistants go out on a limb so their bosses won’t have to lift a finger. Excellence for them is not just a goal, but a habit.
This infographic is part of a series celebrating administrative excellence. Find out more at #BehindTheSuccess:.
There are many activities and habits throughout our day that waste our precious time. At first glance a few harmless minutes are spent Facebook scrolling here, internet surfing or jumping around from app to app on your smartphone. All of sudden these seemingly insignificant amounts of time have added up to hours of wasted time.
Here are 6 ways you’re wasting time along with some time management tips to keep you moving forward when it’s tough to get focused. [Read more…]