
The Vanishing Executive Assistant—NOT!
I would like to address the recent article that appeared in the Wall Street Journal on January 18, 2020 by Rachel Feintzeig regarding The Vanishing
I would like to address the recent article that appeared in the Wall Street Journal on January 18, 2020 by Rachel Feintzeig regarding The Vanishing
Your office environment is a mix of workers and trailblazers, and the two have nothing to do with titles. Workers tend to know their job
We all know how hard it is to mentally get back in our work mode after a holiday—especially a long holiday like Christmas season. Here
We live in a day and age that has forgotten which word comes first in the phrase, “business casual.” Too many professionals lose focus of
Optimization is like administrative skills and attitudes on steroids (in a good way!). Optimization means to enhance the effectiveness of something; to make something function
Successful businesses around the world spend enormous amounts of time and money developing a brand that sets them apart and tells their story. Their marketing
I have been fortunate to gain a three-dimensional view of communication between executives and assistants: I was an assistant for 20 years thus understanding what
Top-notch telephone screening and etiquette skills are paramount regardless of industry, company size, or geographic location. Their importance hasn’t diminished in our modern world of
At our Annual Conference for Administrative Excellence, I surveyed 350 attendees about the topics they would like me to address at future conferences or training