Continuing to Navigate and Remaining Calm Through Difficult Times

The world around us is in a state of pandemonium. The threat of Coronavirus has highlighted our greatest fears and worst nightmares. Its tentacles have a firm chokehold on the economy, and basic infrastructures are grinding to a halt. Times like these remind us of an old concept developed during the Cold War era, VUCA. VUCA stands for Volatility, Uncertainty, Complexity, and Ambiguity. It’s an acronymized way of saying, “Buckle up. It’s a crazy world out there.”

Executive assistants, however, are probably more prepared than most to deal with crises of all kinds. Here are our suggestions for continuing to navigate and remaining calm through difficult times:

  • Get your news only from reliable sources. This is critical now more than ever. Misinformation is prevalent. For updates on the Coronavirus, seek out sources like the Centers for Disease Control (CDC) and the World Health Organization (WHO).

  • Keep a clear head. Panic has yet to solve a single problem it’s encountered. Don’t let outside noise influence what goes on in your own mind. Simply pay attention and stay focused in trying times.

  • Be willing to adjust, if needed. You can’t be hard-nosed in VUCA times. You must be willing to adapt if conditions necessitate it. Flexibility is a good skill to develop in general as needed adjustments are often called for in both our personal and professional lives.

On March 19, 2020, Joan will be hosting a webinar focusing on the topic of VUCA and how to best deal with chaotic times. Believe it or not, this isn’t the first time we, as administrative professionals and executive assistants, have been forced to navigate a world in turmoil. Joan will use experience and best practices to address and discuss the skills needed to stay on top.

We’re doing our part too. Here at Office Dynamics, we are working diligently to ensure the safety of each and every one of the administrative assistants who attend our events. We have been and will remain in close contact with all of our vendors including hotels and event locations. They have been incredibly proactive in addressing this health threat and have instituted measures such as employee training initiatives and additional disinfection of communal spaces.

We encourage you to reach out to us if you have any questions or concerns. We’re here to support you, the administrative professional community, and we’ll stay true to that commitment through good times and bad.


In uncertain times, stellar assistants must keep a level head. Learn how by registering for our Understanding VUCA for Assistants webinar.


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