Optimization is like administrative skills and attitudes on steroids (in a good way!). Optimization means to enhance the effectiveness of something; to make something function at its best. When I read the definition of optimization, I immediately think of two things:
- Part of my “job” is being brought into companies by senior leaders to help make their administrative partners function at their best. I have all the tools and answers to help administrative professionals be successful. Whether or not they choose to listen to me, take my advice, trust me and are willing to adopt new behaviors is another story. I can’t make anyone change anything, as is true for me. I attend educational events, read and am exposed to a variety of talented, smart subject matter experts but it is up to me to make changes.
- Part of my “job” is to work with already-successful executives and their executive assistants to enhance their effectiveness. I go to the client’s facility and work with the leader and assistant one-on-one. I watch everything they do, listen to what they say, learn their processes, absorb their environment and dynamics and, basically, get inside their heads. When I do this kind of work, I can best help that team.