With more and more companies expanding the reach of their market across the country and even the globe, the role of the business travel planner has become increasingly important. Assistants who need to plan fast-paced and “not a moment to spare” meeting agendas and travel itineraries for their traveling executives know that getting it right is a difficult feat. Novice and senior assistants alike struggle with the task of travel planning for busy leaders. It’s a universal hurdle to star achievement![Read more…]
A powerful, but underutilized, way for administrative and executive assistants to gain respect and be taken seriously is to exude executive presence. Forbes.com define executive presence as the ability to project gravitas–confidence, poise under pressure and decisiveness. Furthermore, communication—including speaking skills, assertiveness and the ability to read an audience or situation—and appearance contribute to a person’s perceived executive presence.
When you create executive presence, you are taken more seriously in the workplace and your voice is more clearly heard. Executive presence is a combination of business expertise, competence in a chosen profession and ability to build or connect with others. You do that by:[Read more…]
Several years ago, I came up with Adminology. It was a formula for success for assistants. I still teach Adminology in our World Class Assistant™ certification and designation course because it never changes. Just bear with me as I explain this to you as it will all come together. Assistants should apply the Adminology formula to achieve better outcomes.
The formula is: Science + Art = Success. So, what do I mean by that? Well, the left side of the brain is the science side.
Words to describe left-brain thinking are:[Read more…]
Ask an Admin was created by Office Dynamics to help administrative professionals with their problems through the help of their peers. We don’t always have an answer to each individuals problem but we know some of you might. Please read the question and comment below.
Admin on SF Peninsula asks:
Do you have an internal admin site where you work? Or maybe you’re thinking of creating one?
I co-designed one at my company and am interested in collaborating with you.
An internal admin site is the main company site with all the links that admins find useful for their jobs centralized in one place.
Additionally, I am considering starting a monthly Admin Lunch N Learn at my place of work. My current vision would be to rotate topics and have a combination of speakers coming in. Topics related to the administrative profession would be discussed. Admins and outside speakers would have the opportunity to share their skills, experience, knowledge, etc.
If you have been a part of, or have attended anything such as these, I would like to connect with you to discuss.
I’m looking forward to your responses!
Admin on SF Peninsula
I created the above visual as an image of the ideal situation between an executive and their assistant, especially when it comes to communication. Because of all the technology today, assistants have a very hard time staying “in the loop.” When an assistant is aware of what is going on or what is on the horizon, she or he can better anticipate, be proactive, plan better, foresee barriers, look more professional, and reduce stress. I know this from being an executive assistant for 20 years before starting Office Dynamics.[Read more…]
Focusing on providing exceptional service at work can be a struggle especially if you are not feeling appreciated. I have shared several discussions about this topic with my peers throughout my years as an administrative professional. The key is to focus on providing an exceptional level of service rather than the feeling that no one is acknowledging your service.
Stating facts about your performance is a form of professionalism and confidence. Your performance and track record define you for yourself and those you work with and work for. Providing quality work and taking pride in your performance encourages professional growth; whether advancing within or moving on to a better-suited career opportunity.