Last week Office Dynamics International turned 29! I can’t believe my company is 29 years old. It has not been an easy journey, especially since I started a niche business of specialized training for administrative professionals of every title, age, and experience level. 29 years ago, there was no robust training for assistants.[Read more…]
Most of the time assistants tell me they can’t attend our conference for administrative assistants or training because of budget cuts or not getting financial support. Sometimes it really is a budget issue. I understand that perfectly as a business owner and CEO. But often, it’s just lack of knowing how to sell the conference to the executive. Have the courage to go after what you want. That in itself is a learning experience. Below are strategies that really work. I used them when I was an assistant and needed to convince my executive to send me to a conference for administrative assistants.[Read more…]
With the plethora of offerings for administrative training and development, there is also a lot of confusion. People are throwing around terminology that can be confusing to the purchaser. I’d like to help you understand better so you can stop asking yourself “what is the difference between an administrative conference and administrative training?”[Read more…]
Executive Assistants and Administrative Assistants have to deal with a lot. Whether that is working remotely, working with several managers or executives, and sometimes supporting an entire floor of employees! Usually, these difficult situations bring up situations that leave them asking, “how do I tactfully voice my concern?”[Read more…]
Establishing rapport is critical to attaining successful business and personal relationships. While everyone must competently use today’s information technology tools, too many of us are ignoring the proven importance and effectiveness of interpersonal communication skills. That is why we’ve put together a list of the top 9 communication tips for executive and administrative assistants that are pulled from our certification and designation course.
1. Try being more specific in what you say. Speak for yourself; don’t use vague generalizations about people. This would be especially important if you are speaking to someone who needs details. You may not always know if the person you are speaking to is more of a “big picture” or “detailed” thinker. But if you really pay attention to people and listen, you can determine if they have a preference.[Read more…]
I recently received an email from Joan in her trademark professional encouraging style. I realize many of you received this email and maybe additional emails celebrating Administrative Professionals Day and our profession.
Joan stated – Expand your mind; add to your skill set; challenge your thinking; look at your day in a new way; be a life-long student. You will amaze yourself! Who you are today is not all of what you are capable of becoming. Trust me. I congratulate you on how far you have come and where you are today. I encourage you to think bigger and become all you were created to be.[Read more…]