Meetings, meeting, and more meetings! In spite of all the technology, meetings have not gone away. Whether your executive is holding a virtual meeting or attending a virtual or live meeting, there are certain steps you can take to ensure you are properly scheduling meetings and making your executive’s life easier.
As an assistant of 20 years, I had one perspective of meeting management. But now that I am the executive involved in numerous meetings, I can tell you what really is important. You must keep these things in mind when you are managing your executive’s calendar. Calendar management is an important skill. It is more than dropping in appointments on blank dates and times.
- COGNITIVE task! Meeting planning is a cognitive task. This is something a computer will not do. Just because a date is open, it does not mean it is available. You must think about your manager’s workload, other commitments, travel, upcoming meetings, past meetings, previous week’s schedule. You must think about the time commitment related to each meeting. Some meetings don’t take long to prepare for while other meetings take a great deal of preparation. You must also think consider whether travel was involved—whether local travel or getting on an airplane. You would consider jet lag; personal appointments; time to prepare; time to wrap up a meeting; logistics; travel time. This is not a job for a robot! This takes brains, strategy, and empathy.
- When scheduling travel or appointments, VIEW the calendar in terms of:
- What was my leader’s schedule like last week? Did he/she travel?
- This week’s schedule
- How many meetings?
- Who are the meetings with?
- Virtual or in person?
- Time consumed in last-minute preparation for the meeting?
- Next two weeks’ schedule
- Travel? If so, how many days? Arriving home late? Jet lag?
- In office—how much free time is available? What about time for my leader to work on:
- return phone calls
- respond to e-mails
- work on presentation?
- Level of meetings: high-level meeting with high-level prep; low-level meetings with minor preparation time?
- ASSESS if the meeting is necessary/essential before booking meeting. Does your executive really need to attend this meeting? Can anyone else on his/her team attend in their place? Don’t be afraid to ask questions of the meeting planner; get details before committing your executive to a meeting.
- KNOW your leader’s preferences and occasionally confirm preferences. While there are certain parameters for better meeting scheduling such as:
- Don’t schedule meetings the first thing Monday mornings
- Don’t schedule meetings after 2:00 p.m. on Friday
- Stay away from meeting that will run into lunch hours
- Leave time at the end of the day for your manager or executive to wrap up unfinished business; prepare for the next day; return phone calls or respond to e-mails . . .
Every manager and executive has their personal preferences. Some executives will run like crazy going from meeting to meeting, starting early in the day and going late into the evening. Other executives want their executive or administrative assistant to set parameters. I know one executive who has a 90 minute drive into the office and does not want any meetings scheduled before 10:00 a.m. Learn your executive’s preferences and make it work!
Even if your executive is willing to run from meeting to meeting, he or she will appreciate you leaving them space to work on a presentation or project, allow for quiet time or preparation time, and being able to go through their e-mails.
Do you find yourself still running in circles around your executives day? Are they ricocheting from meeting to meeting? Are you having a hard time keeping up? Access our online learning video series, Managing Your Executive’s Day and start “wowing” your executive today!