How to Change Someone’s Bad Attitude
As you know, I am big on attitude! I believe in what Charles Swindoll once wrote, “I am convinced that life is 10% what happens
Assistants Must Excel at the Fundamentals
From Joan Burge’s new book, Joan’s Greatest Administrative Secrets Revealed (2018) I know many seasoned executive assistants who think they do not need to focus
5 Powerful Communication Strategies for Administrative Assistants
Do you have a healthy curiosity that you use in your day-to-day communications? I was inspired today to share with you 5 powerful communication strategies
Meeting New People as an Administrative Professional
Meeting new people as an Administrative Professional is cool! Think about all the people you have met because of the people you support and where
Interacting with the World and Work
During a class I was teaching, a high-level executive assistant that I admire said to her peers, “At our company, we insulate ourselves. We think
Multigenerational Communication & Cross-mentorship
By Dana Buchanan The professional world of administrative and executive assistants and support staff is an exceptional melting pot of backgrounds, experience, knowledge, gender, age,