Communication Skills

Communication Skills

qualities of a great assistant

Qualities Of A Great Assistant

Are You a great assistant? Many times in my live workshops and seminars for executive and administrative assistants, I ask the participant to create a list of qualities, attributes, and attitudes of star-performing assistants. Over the years, I have collected more than 300 ideas that I want to share. As you go through it, check …

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top assistant tips

7 Tips for Administrative and Executive Assistants

Being an Administrative or Executive Assistant is not always a walk in the park. There is always a fire to be put out, there is the juggling of 9,000 different tasks, and sometimes you are an assistant to more than one executive or manager. Simply put, not everyone can handle the position of Administrative or …

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Timeless Skills for Assistants to Learn and Lead

Top 5 Timeless Skills for Assistants

In 2020, assistants faced an array of challenges in the workplace. This year has already shown to be just as challenging. Your ability to thrive and navigate through the uncertainties thrown your way will require a particular skill set – timeless skills. As companies reshift their goals this year and executives are faced with pressure …

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skill for administrative assistants

Survival Tactics for Administrative Professionals During Chaotic Times

Disasters and chaotic times dramatically impact our personal and professional lives. And while, with time most situations improve, reoccurrence in the future is inevitable. How do you manage external responsibilities, such as children and family, keep up with workload demands and safeguard yourself from difficult times in the world? Adaptability. At Office Dynamics International, Secretaries, …

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executive_and_assistant_training

7 Ways Executives Can Improve Communicating with Their Assistants

I have been fortunate to gain a three-dimensional view of communication between executives and assistants: I was an assistant for 20 years thus understanding what I needed from my executive so I could be effective. I worked with a variety of managers and executives, each with different personalities and communication styles. Since 1990, I have …

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