
Your Personal and Professional Brand Matters
Successful businesses around the world spend enormous amounts of time and money developing a brand that sets them apart and tells their story. Their marketing
Successful businesses around the world spend enormous amounts of time and money developing a brand that sets them apart and tells their story. Their marketing
I have been fortunate to gain a three-dimensional view of communication between executives and assistants: I was an assistant for 20 years thus understanding what
Top-notch telephone screening and etiquette skills are paramount regardless of industry, company size, or geographic location. Their importance hasn’t diminished in our modern world of
At our Annual Conference for Administrative Excellence, I surveyed 350 attendees about the topics they would like me to address at future conferences or training
I know assistants are always coming up with great ideas, creating new systems or templates, or taking the lead. Oftentimes assistants do not have the
With more and more companies expanding the reach of their market across the country and even the globe, the role of the business travel planner
Some executive assistants have it. Some executive assistants don’t. What is it, you ask? That intangible, invaluable “wow” factor. Here’s the good news: It’s a
I have grown to love speaking on and teaching assistants about emotional intelligence. This definitely is a skill every assistant needs to know. This is
I created the above visual as an image of the ideal situation between an executive and their assistant, especially when it comes to communication. Because