Multigenerational Communication & Cross-mentorship
By Dana Buchanan The professional world of administrative and executive assistants and support staff is an exceptional melting pot of backgrounds, experience, knowledge, gender, age,
Do You Have A Problem Saying No?
What are your tips on the best way an assistant can overcome their problem saying no? “I have a real problem saying no at work. How
Setting Healthy Boundaries Today
Setting Healthy Boundaries I was teaching a class two weeks ago from the Star Achievement Series®.  Our theme for that day was the attitude component of
When Is The Last Time You Thanked Your Assistant?
When is the last time you thanked your assistant? Expressing your gratitude could increase your productivity. I was in California speaking to a group of administrative
7 Tips for Executive Assistants Who Want To Be More Assertive
Do you want to be more assertive? Learning how to tactfully voice your opinions and assert your needs as an executive assistant is important. Many
Email That Works: Best Practices for Truly Busy People
How would you describe your e-mail situation lately? Are you getting so much that it’s sometimes impossible to manage it properly and still be productive?