Office Dynamics - Executive And Administrative Assistant Training

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August 14, 2019 By Joan Burge 1 Comment

Emotional Intelligence for Administrative Assistants

I have grown to love speaking on and teaching assistants about emotional intelligence. This definitely is a skill every assistant needs to know. This is a skill you can use every single day!

In our World Class Assistant course, we cover this topic and participants work on real work world case studies. They are scenarios that assistants can relate to. I reference Daniel Goleman for my classes and want to share this with you. Please quickly evaluate your level of emotional intelligence in each of the four dimensions.

Daniel Goleman, author of Working with Emotional Intelligence says, “Emotional intelligence is the ability to sense, understand, and effectively apply the power and acumen of emotions as a source of human energy, information, connection, and influence.

[Read more…]

Filed Under: Attitude, Career Management, Communication Skills, Conflict Resolution, Etiquette, Interpersonal Skills, Problem Solving, Self Development

August 6, 2019 By Joan Burge Leave a Comment

Set Healthy Boundaries at Work

An important component to self-management versus stress-management is to set healthy boundaries in the workplace. In this article what kind of boundaries and with whom.

As administrative assistants and executive assistants, you can often feel like setting boundaries might get you fired or your leader will think you are not a team player. Some people think when I’m talking about setting boundaries, it has to do with sexual harassment in the workplace.

[Read more…]

Filed Under: Assertive, Communication Skills, Conflict Resolution, Difficult People, Self Development, Work Environment

June 12, 2019 By Joan Burge Leave a Comment

Getting Things Done

executive_assistant

Getting things done in the workplace is one of my favorite topics to speak on and write about. I have been passionate about this topic for 28 years. Administrative assistants continue to struggle with how to keep up with all the demands placed upon them in a time-compressed world and yet maintain quality.

I will share with you some of my favorite tips. And you can get more tips on this subject by going to Office Dynamics YouTube Channel.

[Read more…]

Filed Under: Assertive, Conflict Resolution, Organizational Skills, Problem Solving, Productivity, Self Development

May 2, 2019 By Brian Burge 8 Comments

How Do I Tactfully Voice My Concern? – Ask an Admin

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Executive Assistants and Administrative Assistants have to deal with a lot. Whether that is working remotely, working with several managers or executives, and sometimes supporting an entire floor of employees! Usually, these difficult situations bring up situations that leave them asking, “how do I tactfully voice my concern?”

[Read more…]

Filed Under: Ask An Admin, Attitude, Communication Skills, Conflict Resolution, Executive And Assistant Partnership, Mgr/Asst Team, Problem Solving, Uncategorized

April 4, 2019 By Brian Burge 15 Comments

How to Help Your Manager Get Things Done – Ask an Admin

training_for_administrative_assistants

If you are an Administrative Professional looking for your questions to be answered by your peers, then this is the place for you! This is the best blog for advice for administrative assistants and executive assistants provided by Office Dynamics International.

This week Renee C. asks:

[Read more…]

Filed Under: Ask An Admin, Assertive, Communication Skills, Conflict Resolution, Problem Solving, Productivity, Teamwork, Time Management, Uncategorized

March 21, 2019 By Brian Burge 7 Comments

Administrative Assistants Working in a Team – Ask an Admin

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Ask an Admin is a concept that brings administrative professionals together for the best peer to peer advice from administrative assistants and executive assistants from around the world!

This week Elizabeth comes to us with a tough question:

Dear Admins:

I find myself in a conundrum.  In our division, we have myself (Executive Administrator) and three Team Assistants (two in our building, and one in another state).

[Read more…]

Filed Under: Ask An Admin, Conflict Resolution, Difficult People, Problem Solving, Teamwork

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5575 South Durango Dr. Suite 106
Las Vegas, NV 89113
800-STAR-139
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