Conflict Resolution

Timeless Skills for Assistants to Learn and Lead

Top 5 Timeless Skills for Assistants

In 2020, assistants faced an array of challenges in the workplace. This year has already shown to be just as challenging. Your ability to thrive and navigate through the uncertainties thrown your way will require a particular skill set – timeless skills. As companies reshift their goals this year and executives are faced with pressure …

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Dealing with a difficult boss

Dealing With a Difficult Boss

Working with people has its pros and cons. When you work with others you are able to bounce around ideas, collaborate, get feedback, and share knowledge. However, when you work with difficult people, you may experience resistance. In the past, we’ve touched on how to deal with difficult people but let’s face it, dealing with …

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Emotional Intelligence for Assistants

Emotional Intelligence for Administrative Assistants

I have grown to love speaking on and teaching assistants about emotional intelligence. This definitely is a skill every assistant needs to know. This is a skill you can use every single day! In our World Class Assistant course, we cover this topic and participants work on real work world case studies. They are scenarios …

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setting_boundaries_at_work

Set Healthy Boundaries at Work

An important component to self-management versus stress-management is to set healthy boundaries in the workplace. In this article what kind of boundaries and with whom. As administrative assistants and executive assistants, you can often feel like setting boundaries might get you fired or your leader will think you are not a team player. Some people …

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executive_assistant

Getting Things Done

Getting things done in the workplace is one of my favorite topics to speak on and write about. I have been passionate about this topic for 28 years. Administrative assistants continue to struggle with how to keep up with all the demands placed upon them in a time-compressed world and yet maintain quality. I will …

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