In an ever-changing world consumed by apps, devices, and software, some administrative assistants think that their experience can be measured by their technical savvy. While staying abreast of the latest tools of the profession is important, it takes a particular skill-set to navigate through the uncertainties thrown our way – timeless skills. When I started…
Dealing With a Difficult Boss
Working with people has its pros and cons. When you work with others you are able to bounce around ideas, collaborate, get feedback, and share knowledge. However, when you work with difficult people, you may experience resistance. In the past, we’ve touched on how to deal with difficult people but let’s face it, dealing with…
How Assistants Can Adapt to Change
A natural reaction to change is fear of the unknown. Many assistants would much rather stay in their comfort zones where they feel safe and secure. However, change is a must if we want to grow in our careers, in our relationships, and as a person. While the thought of it may seem challenging, change…
Emotional Intelligence for Administrative Assistants
I have grown to love speaking on and teaching assistants about emotional intelligence. This definitely is a skill every assistant needs to know. This is a skill you can use every single day! In our World Class Assistant course, we cover this topic and participants work on real work world case studies. They are scenarios…
Set Healthy Boundaries at Work
An important component to self-management versus stress-management is to set healthy boundaries in the workplace. In this article what kind of boundaries and with whom. As administrative assistants and executive assistants, you can often feel like setting boundaries might get you fired or your leader will think you are not a team player. Some people…
Getting Things Done
Getting things done in the workplace is one of my favorite topics to speak on and write about. I have been passionate about this topic for 28 years. Administrative assistants continue to struggle with how to keep up with all the demands placed upon them in a time-compressed world and yet maintain quality. I will…
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