Difficult People

Difficult People

Training for Executive and Administrative Assistants

How to Change Someone’s Bad Attitude

As you know, I am big on attitude! I believe in what Charles Swindoll once wrote, “I am convinced that life is 10% what happens to me, and 90% how I react to it.” Being positive or negative about any situation will have its inevitable conclusion because you’ve already framed the end result. If you’re …

How to Change Someone’s Bad Attitude Read More »

Training for Executive and Administrative Assistants

Creating A Friendly Work Atmosphere

Create a Friendly and Approachable Atmosphere In our fast-paced world, people are becoming detached and desensitized. We are more transaction-based, unfocused on how our interaction is affecting other people. When you have that style of interaction with others, the world becomes decidedly colder. You must be aware of when that happens and take the steps …

Creating A Friendly Work Atmosphere Read More »

Training for Executive and Administrative Assistants

Before You Retaliate

Before you retaliate It’s almost instinctive to yell back or to be offended at someone who is yelling at you—be it a co-worker or a manager. But yelling back or arguing accomplishes little. It can destroy a business relationship and certainly dims your professional image. So before you respond to a verbal attack, keep these …

Before You Retaliate Read More »

assertive assistant

7 Tips for Executive Assistants Who Want To Be More Assertive

Do you want to be more assertive? Learning how to tactfully voice your opinions and assert your needs as an executive assistant is important. Many assistants have crossed the line from assertive to aggressive. So what is the difference between assertive and aggressive? Isn’t being aggressive good?

workplace_drama

Why Do Administrative Teams Have So Much Drama?

On a recent webinar, Joan noticed a question that caught her attention: Why do so many administrative teams have drama? She asked me to weigh in on this topic and I jumped at the opportunity. The question of why is interesting, and I’ve found there are several reasons for workplace drama. But first, let’s talk …

Why Do Administrative Teams Have So Much Drama? Read More »

training_for_administrative_professionals

Time For Administrative Professionals To Stay Vigilant!

What if you had Donald Trump as a boss? Even if you are a Trump supporter, you cannot deny that our new President ran his entire campaign exhibiting Class A, typecast bully behavior. This may lead one to ask: Is this the new paradigm of acceptable behavior in the workplace today? From his constant barrage …

Time For Administrative Professionals To Stay Vigilant! Read More »

Scroll to Top

Join Our Administrative Community

Join a community of administrative professionals who have taken advantage of our free career development tools. You will receive FREE ACCESS to Webinars, Monday Motivators, Special Discounts, Email Announcements, and much more!
By filling out this form and clicking submit, I agree to receive emails from Office Dynamics International. You may unsubscribe at any time from the bottom of our emails.