Lead From Anywhere: How assistants can exemplify leadership
A Conversation with Joan Burge – Author, Master Trainer and Founder of Office Dynamics. Joan Burge, a renowned author and administrative expert, is the creator
Effective Conflict Resolution Techniques
With extra tension and anxiety in the workplace due to multi-generational differences and workers feeling time-compressed, you may be experiencing a bit of ‘conflict’ with
Persuasion Skills – The Good, the Bad and the Ugly
Persuasion skills for the administrative assistant. It was Desmond Tutu who stated, “Don’t raise your voice, improve your argument.” There are a lot of people