Qualities Of A Great Assistant

What qualities do assistants think you need to be a great assistant?

Many times in my live workshops and seminars for executive and administrative assistants, I ask the participant to create a list of qualities, attributes, and attitudes of star-performing assistants. Over the years, I have collected more than 300 ideas. I recently came across this list from one of my classes and wanted to share it. If you are an assistant reading this blog, check off the ones that describe you. If you are a manager reading this blog, check off the ones that apply to your administrative partner. This might give you an idea of areas that need to be developed.

Top Assistants List Qualities Of A Great Assistant

  • Good communication skills
  • Organization skills
  • Team player
  • Interpersonal communication skills
  • Detail oriented
  • Positive, can-do attitude
  • Flexible
  • Ability to prioritize
  • Honest
  • Helpful
  • Accountable
  • Trustworthy
  • Confident
  • Ability to remain calm under pressure
  • Proactive
  • Authentic
  • Excellent calendaring skills
  • Customer-service focused
  • Excellent time management skills
  • Good listener
  • Professional presence
  • Keeps delicate information private
  • Focused
  • Political knowledge
  • Anticipation of needs
  • Knows what the boss needs
  • Great networking skills
  • Analytical forward thinking skills

Well, how did you do? As I mentioned, you can use this list to identify your strengths and areas of need. But you can also use this list to identify what you need to do better or more often. Let’s you check professional presence. Do you demonstrate a professional presence every day, even when someone has upset you?

Or maybe you checked good listener. But do you always “listen” or do you distract yourself with reading emails while someone is talking to you?

Each of us can do better each and every day. Taking baby steps is a good way to manage a big list of “must get better at” areas.

What are your top 3 qualities and the 1 area you need to work on developing the most right now?

Good luck.




Learn more administrative professional skills that will launch you further into career success by attending our World Class Assistant™ course and obtaining the Certified World Class Assistant designation.


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January 27, 2021 | 10 a.m. - 11 a.m. PT