7 Ways Executives Can Improve Communicating with Their Assistants
I have been fortunate to gain a three-dimensional view of communication between executives and assistants: I was an assistant for 20 years thus understanding what
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Telephone Screening and Etiquette Skills for Administrative Assistants
Top-notch telephone screening and etiquette skills are paramount regardless of industry, company size, or geographic location. Their importance hasn’t diminished in our modern world of
Administrative Assistants Broaden Your Skillset
At our Annual Conference for Administrative Excellence, I surveyed 350 attendees about the topics they would like me to address at future conferences or training
2019 Joan Burge Innovation Award for Assistants
I know assistants are always coming up with great ideas, creating new systems or templates, or taking the lead. Oftentimes assistants do not have the
Business Travel Planning for Executive and Administrative Assistants
With more and more companies expanding the reach of their market across the country and even the globe, the role of the business travel planner
Creating an Administrative Professional Protocol Manual – Ask an Admin
Q: Christine N. Asks: I’m finally getting around to creating my Administrative Professional Protocol Manual but I’m not sure if it should print everything out
How Can I Start a Group for Administrative Assistants? – Ask an Admin
Q: Emily K. asks: I live in a town close to admin groups (like Meetup or non-profit groups) but each is at least 1.5 hours
What is a Meeting Planner Exactly?
A meeting planner by MY definition is the go-to person and should be a key member of the design (or planning) team within an organization
Executive Assistants –Developing Your “Wow” Factor
Some executive assistants have it. Some executive assistants don’t. What is it, you ask? That intangible, invaluable “wow” factor. Here’s the good news: It’s a
