Office Dynamics - Executive And Administrative Assistant Training

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What Are Some Measurable KPIs for Executive Assistants? – Ask an Admin

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Ask an Admin was created by Office Dynamics to help administrative professionals with their problems through the help of their peers. We don’t always have an answer to each individual’s problem but we know some of you might. Please read the question and comment below.

Marje M asks:

My boss is making me write my own Key Performance Indicators.

What do you suggest for measurable ones for an Executive Assistant?

Thank you!

Please share your thoughts and advice in the comments below.

Want to learn more about Ask an Admin and how to submit your own question? Click here! 


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Grab your free Competency Assessment for assistants and see how you measure up!

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2020 Training Opportunities for Administrative Assistants

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There’s a saying that success is 5% strategy and 95% mindset. When you set your mind to improving your job skills, you take control of your life to reach your full potential. It results in you performing at your optimum level. That leads to opportunities for your career advancement.

We at Office Dynamics want you to grow and become highly efficient in your role. We offer a variety of live learning events, opportunities, and resources to increase your effectiveness. And in honor of our 30- Year Anniversary, we are offering more administrative courses, cities, and dates.

Here’s what we have in store for administrative professionals in 2020:

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I’m a Bored Executive Assistant – Is It Time to Move On? – Ask an Admin

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Ask an Admin was created by Office Dynamics to help administrative professionals with their problems through the help of their peers. We don’t always have an answer to each individual’s problem but we know some of you might. Please read the question and comment below.

EA with Brains asks:

How to approach this situation?

I work for a C-level executive who gives me tasks to do even though I’ve asked my executive if there’s anything I can do to assist with project-related work. I’m bored and not sure if it’s time to search for another job. I’m over 50 and may not get a match in salary (I’m highly compensated).

Thank you!

Please share your thoughts and advice in the comments below.

Want to learn more about Ask an Admin and how to submit your own question? Click here! 

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Hired as C Suite EA and role description reads like an Office Assistant – Ask an Admin

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Heather Asks:

Background: The majority of my career has been as an EA to a VP of Operations for a local Fortune 500 company. They “restructured” leaving my team with a job almost 2 yrs ago. I was lucky enough (or so I was lead to believe) that the role I was hired for almost 2 yrs ago was for a fast-growing local company that within the next 3-5 yrs will have a complete C Suite overhaul of new leaders due to retirements.

The c suite leader who hired me and I report to, I don’t do ANY work for. They hired a new VP to take the current CEO’s job in about 2 yrs. I do very minimal tasks for him as well and my role description consists of miscellaneous things from issuing credit cards for anyone to issuing cell phones to anyone to ordering catering for anyone in the building to filling the frig in the boardroom when it gets low. You get the point.

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Creating an Administrative Professional Protocol Manual – Ask an Admin

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Christine N. Asks:

I’m finally getting around to creating my Administrative Professional Protocol Manual but I’m not sure if it should print everything out in a 3 ring binder (using dividers), using a One Note document, having it electronically in an online file or all of the above.  What do most administrative professionals prefer? 

Thank you!

Please comment below.

Ask an Admin was created by Office Dynamics to help administrative professionals with their problems through the help of their peers. We don’t always have an answer to each individuals problem but we know some of you might.

If you’d like to learn more about Ask an Admin or submit a question, you may do so here.

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How Can I Start a Group for Administrative Assistants? – Ask an Admin

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Ask an Admin was created by Office Dynamics to help administrative professionals with their problems through the help of their peers. We don’t always have an answer to each individuals problem but we know some of you might. Please read the question and comment below.

Emily K. asks:

I live in a town close to admin groups (like Meetup or non-profit groups) but each is at least 1.5 hours away. I would like to start something similar in my town. How would I go about starting a group that will be more than just me, sitting in a coffeehouse by myself?

Does anyone have any experience putting together and administrative group? Please comment below.

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