
Your Personal and Professional Brand Matters
Successful businesses around the world spend enormous amounts of time and money developing a brand that sets them apart and tells their story. Their marketing
Successful businesses around the world spend enormous amounts of time and money developing a brand that sets them apart and tells their story. Their marketing
A meeting planner by MY definition is the go-to person within an organization – be it corporate, association or otherwise – charged with the responsibility
I have been fortunate to gain a three-dimensional view of communication between executives and assistants: I was an assistant for 20 years thus understanding what
Top-notch telephone screening and etiquette skills are paramount regardless of industry, company size, or geographic location. Their importance hasn’t diminished in our modern world of
At our Annual Conference for Administrative Excellence, I surveyed 350 attendees about the topics they would like me to address at future conferences or training
I know assistants are always coming up with great ideas, creating new systems or templates, or taking the lead. Oftentimes assistants do not have the
With more and more companies expanding the reach of their market across the country and even the globe, the role of the business travel planner
Q: Christine N. Asks: I’m finally getting around to creating my Administrative Professional Protocol Manual but I’m not sure if it should print everything out
Q: Emily K. asks: I live in a town close to admin groups (like Meetup or non-profit groups) but each is at least 1.5 hours