LEADERSHIP: Believe It or Not!
Administrative and Executive Assistants Are Leaders. When I say “Leader” do you think in response to that statement, “Me!” or ‘Who, me?”Okay, Administrative Professionals, this
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Persuasion Skills – The Good, the Bad and the Ugly
Persuasion skills for the administrative assistant. It was Desmond Tutu who stated, “Don’t raise your voice, improve your argument.” There are a lot of people
Administrative/Clerical: Best Tips for Dealing With the Worst Managers
Dealing with bad managers can be an emotional drain. Workplace conflict rarely stays in the office; the argument may not follow you home, but residual
Administrative/Clerical: Is Working Harder the Answer?
[Guest blogger, Nancy Anderson of Beyond.com contributes many wonderful articles. Today she shares the message below, Is Working Harder the Answer?] A competitive job market
Administrative/Clerical: Recording Better Messages and Voicemails
For administrative professionals, recording voicemail greetings and leaving voicemail messages is an inevitable part of the job. Although recording a voicemail can be intimidating, it
Administrative/Clerical: What is Your Biggest Office Productivity Killer?
Office productivity is important for administrative professionals, as your boss often reviews you based on how much work you get done. Many of the tools
Building Administrative Support Teams Takes Courage
I began working with my employer in January, 2003. When I started, there were over 14,000 employees within the organization. Previously I had worked for
Administrative: Email Signatures and Sign-Offs
As an administrative professional, you must always communicate with internal and external stakeholders in a professional manner. Using professional email sign-offs is just one way
How to Organize Your Work [or Figure out what to do first!]
Prioritizing for Executive and Administrative Assistants I have been training and working with executive assistants and administrative professionals for 30 years. The question I am
