Putting Business Back in Business Casual
We live in a day and age that has forgotten which word comes first in the phrase, “business casual.” Too many professionals lose focus of
Joan Burge
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Joan Burge
Assistants – Fully Utilize Your Talents—Optimization
Optimization is like administrative skills and attitudes on steroids (in a good way!). Optimization means to enhance the effectiveness of something; to make something function
Your Personal and Professional Brand Matters
Successful businesses around the world spend enormous amounts of time and money developing a brand that sets them apart and tells their story. Their marketing
7 Ways Executives Can Improve Communicating with Their Assistants
I have been fortunate to gain a three-dimensional view of communication between executives and assistants: I was an assistant for 20 years thus understanding what
Telephone Screening and Etiquette Skills for Administrative Assistants
Top-notch telephone screening and etiquette skills are paramount regardless of industry, company size, or geographic location. Their importance hasn’t diminished in our modern world of
Administrative Assistants Broaden Your Skillset
At our Annual Conference for Administrative Excellence, I surveyed 350 attendees about the topics they would like me to address at future conferences or training
2019 Joan Burge Innovation Award for Assistants
I know assistants are always coming up with great ideas, creating new systems or templates, or taking the lead. Oftentimes assistants do not have the
Business Travel Planning for Executive and Administrative Assistants
With more and more companies expanding the reach of their market across the country and even the globe, the role of the business travel planner
Executive Assistants –Developing Your “Wow” Factor
Some executive assistants have it. Some executive assistants don’t. What is it, you ask? That intangible, invaluable “wow” factor. Here’s the good news: It’s a