Lead From Anywhere: How assistants can exemplify leadership
A Conversation with Joan Burge – Author, Master Trainer and Founder of Office Dynamics. Joan Burge, a renowned author and administrative expert, is the creator
Effective Conflict Resolution Techniques
With extra tension and anxiety in the workplace due to multi-generational differences and workers feeling time-compressed, you may be experiencing a bit of ‘conflict’ with
Do you share your career ambition with your boss?
Career Ambition: How do you tell your boss that you don’t want a promotion? Question: “Our company has performance plans based on the expectation that
OFFICE DYNAMICS CONFERENCE RECAP PART III: The Final Day
OFFICE DYNAMICS CONFERENCE RECAP PART III: The Final Day This article is part 3 of our conference recap . . . click here for Office
Communication Skills That Have Impact…Choose The Right Medium
In the 21st century, we have so many ways to communicate. Is each communication medium interchangeable? Should you use whichever one is fastest or most convenient
Administrative/Clerical: Tips for Listening and Comprehension
Clerical workers and administrative assistants rely heavily on listening skills to ensure that they accomplish tasks quickly and effectively. Well-developed skills in listening and comprehension